Quality Engineering Manager

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Martin Thomas

Manager, Quality Engineering

Innovative Solutions & Strategies – Improving Team Efficiency & Impact

Collaborative problem-solver with over nineteen years of experience, who has consistently demonstrated the ability to lead a team under stressful conditions while keeping efficiency and process-improvement a priority. Uses efficient code and communication practices to deliver applications quickly and under budget. A self-starter, adept at translating complex processes into understandable and actionable steps. Skilled at assessing team flow, structure, and strategy to enable an effective agile process by eliminating inefficiencies in the development cycle.

Professional Experience

Fabletics

January 2024 - Present

El Segundo, CA

QA Manager

Led seven global, cross-functional teams, including Mobile, Automation, Web, and Analytics

Scaled the team size by 50% during my tenure, developing team leads across global divisions

Proposed, established, and maintained a Network Operations Center (NOC) to centralize and streamline issue-management throughout production

Implemented Continuous Integration and Continuous Delivery (CI/CD) pipelines, accelerating the release cycle and improving code-deployment efficiency

Designed and launched a Test Case Management System (TCMS), optimizing product-to-QA workflows through TestRails

Enhanced Software Development Life Cycle (SDLC) processes for both Manual and Automation testing, increasing operational efficiency by reducing development timelines and overall level of effort required

Connected global stakeholders by driving strategic initiatives and improve cross-team collaboration by communicating our workflow with proper documentation

Transformed orientation programs through a holistic approach of standardizing training methodology across the organization, leading to an overall reduction of 33% for employee onboarding

Comcast - NBC Universal - Fandango - Sky

October 2010 - December 2023

Los Angeles, CA

Quality Engineering Manager

NBC Universal is dedicated to delivering cutting-edge streaming services that deliver diverse and captivating content, allowing viewers to engage with their favorite shows and movies seamlessly and effortlessly. In this role, I managed the Quality Engineering teams for Peacock, Fandango, Vudu, FandangoNow, Flixster, MovieTickets, Regal, and SkyShowtimes applications for both mobile, tv and web.

QA Engineering Manager / Product Manager (2017-2023)

Worked with Product and Programming teams across NBCU to create a cohesive purchasing experience for millions of users

Worked with numerous tech companies and NBCU stakeholders to develop application critical features, solve technical issues, and integrate excellent quality code to our NBCU applications

Managed and designed feature documents for NBCU projects while giving presentations on how each feature functions across mobile apps, TV apps and mobile web apps

Worked together with software engineering team to find most optimal technical solution for product features

Defined our product requirements to create a strategic roadmap for development and launch

Created testing frameworks used by QA, developers, and product for streamlining the release process to ensure minimal coding issues for each app release

Used Agile methodologies through Jira to coordinate feature releases that offered accurate future timelines for internal and external stakeholders

Coordinated scrum meetings with cross-functional groups for planning and problem-solving

Developed a team of QA and SDET to produce quality products across front end, backend and Rest API

Coordinated app updates as the release manager to the Google play store, Apple app store, Amazon app store and our company website

Identified critical feature risks through open and constant communication between team members and stakeholders

Championed production consistency through codifying Agile methodologies throughout the company

Developed stress testing through JMeter to ensure site reliability during peak site usage

Updated SQL databases to test numerous feature permutations

Ran the QA initiative for our Fnow and Vudu VR apps

Extensive knowledge with ticketing systems through our Fandango and Vudu purchasing

Senior QA Engineer / Scrum Master (2012-2017)

Promoted Agile Methodologies as a Scrum Master for our Android team

Conducted the Scrum/Agile ceremonies as a scrum master

Lead the QA team for Android

Trained and hired numerous QA Engineers in QA best practices

QA Engineer (2010-2012)

Helped create first iPad and iPhone apps for Fandango

Lead Fandango’s mobile web QA division

Maintained the Fandango Blackberry app

Education

California State University, Long Beach

Degree Earned in 2005

B.A. in History

Skills

Managing numerous QA across multiple teams

Creating testing frameworks. Testrails

Experience with functional, acceptance, Rest api and regression testing

Created a CI/CD pipeline

Championing agile methodologies. Agile, scrum, kanban

Testing automation. Espresso, XCTest, XCUITest, selenium, and appium

Organizing feature workflow. Jira, Confluence, figma

Used charles proxy and postman to edit request and responses

Experienced trouble shooting with web and mobile debugging tools

Github and git to verify code updates

Proficiency in javascript, node, and css

BDD/Gherkin

Proficiency in A/B testing personalization

Network Operations Center specialist

Ecommerce Specialist

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