Business Development Non-Profit

Charles W. Johnson

Biography

*** ******* **., ***** *******, N. C. 27540

**********@*****.*** Cell: 704-***-****

I was one of the top recruiters for Procter & Gamble, hiring many candidates who would go on to become some of the top leaders in the company. In addition I helped develop performance evaluations for current executives. I helped develop hiring processes for our national account organization and retail operations. I helped launch such new products as Swiffer, Febreeze, and Iams Pet Food, which have grown to be major categories in the consumer products industry. We had record market shares. I also did organizational development, set up the retail operations role and wrote the training manual. In addition, I developed the non-food business development program and wrote the training manual. I also set up the first part-time sales rep program & wrote the training manual. My team was the first to use scan data to determine out of stocks and developed a REACH program for merchandising. In every position I had with P&G we had breakthrough results and led with servant leadership skills.

In addition, I have successfully generated outstanding results in the non-profit sector. I have helped raise over $10,000,000 in fundraising and successfully set up several new non-profit organizations as evidenced in articles in the Charlotte Observer and NBC news. Available upon request. I can easily fit into non-profit, corporate and entrepreneurship environments and perform to attain results. I worked with startup companies and inventors to help them develop their profits and market niches. We set objectives & developed to achieve maximum results.

EDUCATION

NORTH CAROLINA STATE UNIVERSITY, Raleigh, N. C. .

Bachelor of Science, Economics

oSelected into initial North Carolina Fellows Leadership Program. Selected 15 out of incoming class of 2400

oSelected to report to Southern Region Education Board on student participation in community activities.

oJudicial Board Chairman Junior and Senior years. Developed legal course for Judicial Board Members.

oStarted up State Student Agencies. A student business to deliver survival kits (fruits, cereal, coffee, etc.) at exam times, birthday cakes, & much more. Presented to university when I graduated. Still being carried on today.

oMember of Blue Key National Honor Fraternity and the Golden Chain of N. C. State University

oAttended Center for Creative Leadership, Greensboro, N. C.

PROFESSIONAL EXPERIENCE

Synergy Management & Marketing Corporation, Charlotte

Consultant & Business Development

Consulting for Tech Transfer, Start Ups & Inventors.

Assisted Start Up company, Retail Performance Imaging, LLC, for Procter & Gamble Compliance Program

Helped 2 consumer product manufacturers with distribution, pricing, merchandising,

Helped 1 major grocery product manufacturer determine if should enter non-food channel with their products.

Assisted retailer and a wholesaler with decision making for new product distribution.

Helped develop stand alone and near packs for consumer goods manufacturers.

Market Research to determine commercialization of new products.

Set up test markets and analyzed data to determine if new products were go or no go.

Assisted in developing a unique type of wind turbine which has received grants.

Successfully rolled out new canine, scuba equipment (re-breathers & fins), trash collection, plant pots, etc.

Created sales presentations for buyers of new products.

Helped raise seed money and venture capital for new products.

Helped write grant proposals.

Assisted with writing of provisional patents, 100% acceptance rate.

Consulted as Adjunct Professor in N. C. State’s TEC program helping launch new start ups & training students.

Also helped business people & researchers with technology transfer from concept to commercialization. Helped develop flow charting, role descriptions, processes and systems for maximum efficiencies, sales & profits. Within 3 months of completion all clients increased sales and profits at least 25% and profits 22%

My website is: www.synergymmcorp.com

Procter & Gamble

Sales, Marketing and Operations Manager

Organized, efficient & multi-tasking sales & marketing executive who thinks “outside the box” for dynamic marketing, merchandising & operational strategies with practical plans and problem solving using data analysis.

Record annual sales in 1997 of + $19,000,000. Over 3 years averaged + 11% volume increases annually.

Developer of non-food accounts representing only 2.5% points of business before program & 7.6 % afterwards.

Received award for significantly increasing organizational capacity. Each non-food rep carried + 3 times more volume than grocery reps. Reduced expenses per rep by almost by 50%.

Winner 4 times of new item introductions and rollouts. Assisted in development of bundle-packs for club stores.

Developed Summer Intern and Mentoring Programs. Trained 2 Vice-Presidents.

Was one of first managers in the Southeast to hire women and minorities.

Assessed training & market needs. Developed & implemented training programs & manuals. Used nationwide.

Did organizational development with streamlined efficiency. In 5 year period posted. +19% Increases in sales.

Was in the lead group to determine the Retail Operations role, helped develop the implementation & hiring.

Used scan data to develop out of stock programs and improved merchandising by placing the right quantities at the right time. Improved out of stocks rate by 31% on regular turn and 43% on feature events using scan data.

Developed a retail conditions reporting system for independent stores for grocery wholesalers

Managed anywhere from 6 to 24 people

Instituted a new format for account executives and retail sales representatives to improve communications.

Developed and instituted a retail “blitz” program for wholesalers and independent stores

Developed a sales strategy for distribution at Convenience Store Accounts (chain and independents).

Developed Wholesaler Sales Reps to present our products & trained them to sell in new items with Push $’s.

Developed customized presentations using Return On Inventory Investment, market penetration and share data, buy cycle, and reach of P&G brands to draw consumers to stores.

Set goals, objectives and quotas, strategic action plans, contingency and follow up plans with time lines, steps, resources needed, and measurements. Brainstormed with my people and used their input.

Member of Funding Team to streamline and condense promotional monies and budgets

Developed pricing elasticity models using testing and competitive price shops.

Led 3 managers, 18 sales reps, 12 merchandisers and 2 administrators.

Program Director & recruited at colleges & universities. 1st to set up program at Minority College in North Carolina.

VOLUNTEER LEADERSHIP ACHIEVEMENTS:

Developed School Management and Planning Program at Kennedy Middle School. .Received Award for Outstanding Dedication and Service

Helped set up the In-Roads Program for minority students in Charlotte. Trained Kwame Jackson (East Meck) of Apprenticeship Fame.

Also received "Carolina Giver" award from Junior League of Charlotte and WCNC-TV 36.

Developed a Public Relations Program for Kennedy Middle and Olympic High School. Received Award for Parent Volunteer of Year at Kennedy and Humanitarian Award at Olympic in 1994. Also received Certificate of Appreciation from Charlotte Mecklenburg Schools.

Initiated School Management and Planning Program at Olympic High School. Received "Order of the Trojan" Award in 1995 and "Outstanding Work & Dedication" Award in 1996

Developed School Management and Planning Program at Kennedy Middle School.Received Award for Outstanding Dedication and Service

Award winner from the Red Cross

Started up Junior Achievement Program in Virginia Beach

Presbyterian Elder and Sunday School Teacher. Selected by Mecklenburg Presbytery to attend National General Assembly. Chaired committee that achieved getting mail sent to Military chaplains and Campus Ministers. They had not been receiving material as other ministers.

Initiated Presbyterian Hunger Program in 1982 for 8 county area around Charlotte. Called 2 Cents a Meal. By 2001 had raised over $3,000,000 serving 32 relief agencies

Member of Association of University Technology Managers

Member of the N. C. State Chancellor's Circle since 1985.

Member of N. C. State Alumni Board of Directors since 1994. Marketing Chairman, 1996.

As Marketing Chairman of N. C. State Alumni Board of Directors assisted in raising over $5 million from First USA Visa Credit Card Program for the University new Welcome Center.

Endowment Fund Raising Chairman of N. C. State's Fellows Program. Raised $ 300,000 since 1988. Met objective.

N. C. State University Board of Visitors 1998-2002, Marketing & Public Relations Committee. Helped develop Public Relations Campaign

LEADERSHIP, TEAMWORK & WORK ETHIC: Letter of Recommendation from Procter & Gamble Manager

To Whom It May Concern:

Charles Johnson worked for me at Procter & Gamble for several years up until I retired. Charles was in charge of operations for one of several units that comprised my Consumer Products organization. Charles’ responsibilities included overseeing our business at our largest customer. Charles had several sales and information technology people reporting directly to him. Additionally, he worked on a project basis with marketing, finance, and logistics people in my and our accounts’ organization.

Charles was a strong, well-balanced manager/leader, but his particular strengths were:

Creating long term productive relationships with his people and our customers

Developing long term plans and energizing others to support those plans; never being surprised or caught “flat footed”

Thoroughly training his people

Attention to detail and being well organized

Charles business results reflected his skills and dedication, but I was most impressed that while some others achieved outstanding results also, Charles’ people and customers seemed to enjoy the ride far more! As an aside, Charles is an excellent public speaker and is totally at ease in any situation.

Sincerely,

J. H. Miles, Manager, Consumer Products (retired Customer Business Development)

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