Organization, Customer Service, Communication Skills, Flexibility
Resume:
KAITLYN
BURTON
**********@*****.***
Columbus, IN 47201
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SKILLS
• Organization
• Customer Services
• Communication Skills
• Microsoft Office
• Email Communication
• Flexibility & Adaptability
• Listening Skills
• Psychology
• ABA
• Outgoing
• First aid training
• Data Collection
EDUCATION
JENNINGS COUNTY HIGH
12/2019
HIGH SCHOOL DIPLOMA
• Graduate with honors
• Received award for honor roll on
several occasions.
• GPA: 4.0
PROFESSIONAL SUMMARY
Diligent Front Desk Receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
WORK HISTORY
Bartholomew County Sheriff's Office - Correctional Officer Columbus, IN • 08/2022 – 12/2024
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Hopebridge Autism Center - Registered Behavioral Therapist 04/2022 – 08/2022
• Provided immediate behavioral reinforcements per individualized treatment plan, to children diagnosed with behavioral/intellectual disabilities
• Work toward goals of building communication, social interactions, problem-solving and adaptive living skills
• Demonstrated professionalism through punctuality, effective time management skills, and reliable attendance at work-related events such as meetings or trainings.
Prestige Printing & Fast Signs - Front Desk Receptionist 05/2020 - 09/2021
• Cross-trained and performed backup for customer service accounts building brand loyalty
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Increased guest retention by maintaining a welcoming and organized reception area.
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