Customer Service El Paso

EE

SKILLS

+ Personal hygiene

assistance

+ Documentation and

reporting

+ Meal preparation

+ Compassionate

caregiving

+ Dementia care

+ Basic housekeeping

+ Customer service

+ Customer assistance

+ Work ethic and integrity

+ Patience and empathy

+ Time management skills

+ Gash handling

+ Cleaning and sanitizing

+ Team collaboration

+ Customer service

excellence

+ Money handling

+ Reliability and

punctuality

+ Cash register systems

+ Cash handling expertise

+ Payment processing

* Conflict resolution

+ Refunds and exchanges

+ Merchandise restocking

+ ID verification

+ Retail merchandising

LANGUAGES

English

= oe

Native or Bilingual

Spanish

= eo

Native or Bilingual

Ashley Ortiz

ortizash3 coe)

PROFESSIONAL SUMMARY

Proven caregiver and retail professional with a track record of compassionate caregiving

and customer service excellence. At Sams, excelled in customer interaction and cash

handling, enhancing customer satisfaction. Skilled in conflict resolution and time

‘management, consistently delivering results with empathy and efficiency. Demonstrates

reliability and a strong work ethic, meeting employer and customer needs adeptty,

WORK HISTORY

January 2025 - Current

Elderly Caregiver, Caring Companions LLC, El Paso, TX

November 2024 - January 2025

Cashier, Walmart, El Paso, TX

December 2023 - December 2024

Cashier, Sams Club Distribution, El Paso, TX

+ Greeted customers entering store and responded promptly to customer needs.

+ Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs

Operated cash register for cash, check, and credit card transactions with excellent accuracy

levels

Streamlined checkout process for increased efficiency and reduced waiting times.

Provided backup support for other departments when needed, showcasing versatility

within the retail environment.

March 2024 - October 2024

Cashier/Merchandiser, Marshalls, El Paso, TX

+ Greeted customers entering store and responded promptly to customer needs.

+ Welcomed customers and helped determine their needs.

+ Worked flexible schedule and extra shifts to meet business needs.

+ Operated cash register for cash, check, and credit card transactions with excellent accuracy

levels,

+ Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

+ Restocked and organized merchandise in front lanes.

+ Assisted customers with returns, refunds and resolving transaction issues.

+ Stocked, tagged and displayed merchandise as required.

+ Answered questions about store policies and addressed customer concerns.

February 2022 - January 2023

Elderly Caregiver, Personal Employer, EI Paso, TX

October 2019 - January 2022

Cashier/Server/Hostess, Teppanyaki, El Paso, TX

+ Greeted customers entering store and responded promptly to customer needs.

+ Welcomed customers and helped determine their needs.

Worked flexible schedule and extra shifts to meet business needs.

Operated cash register for cash, check, and credit card transactions with excellent accuracy

levels.

EDUCATION

June 2018

High School Diploma

Austin High School, Ei Paso, TX

Contact this candidate