Customer Service Forklift Driver

Rodney Davis

Bandera, TX

Cell 763-***-****

*****@*****.***

SUMMARY OF QUALIFICATIONS

• Military Veteran 6 years of loyal service and dedication to the military, US Coast Guard.

• Trusted professional whose 20+ years of experience and dedication to quality customer service has formed lasting and effective relationships with customers and co-workers.

• Strong work ethic; highly motivated self-starter dedicated to quality, service and leadership by example.

• Over twenty years experience in customer service capacities; 3 years self-employed with a focus on sales. Started and managed my own restaurant.

RECENT EMPLOYMENT HISTORY

Arizona Mobile Notary

Mobile Notary, June 2016 to present

Meet with clients to notarize home loan documents, verify all information is correct and complete then scan and return to title company for closing. Closings include but not limited to Reverse Mortgage, Mortgage, refinance & HELOC.

Waste Management

Lamptracker Technician, October 2013 to June 2016

Facilitate the recycling of lamps and light bulbs, separating mercury and other chemicals from the glass and metal.

Randstad/Menlo Worldwide Logistics

Shipping, receiving & forklift driver, May 2012 to October 2013 Responsibilities include receiving, counting & checking incoming materials. Filling orders, shipping nationwide and international using RF Guns. 5s, sort, set in order, standardize, shine, sustain, continuous cycle counts.

Discover Card Services, Phoenix, AZ

Card Member Reinforcement, July 2011 – May 2012

Work with an inbound and outbound dialer to consult with clients on their accounts, set up online payments, collect and set-up outpays, assist with web access, enter all information and updates to accounts, transfer call to another department depending on situation and set up client on programs to help lower APR. Ask clients multiple questions to help determine best way to assist them. Work with multiple computer applications, excel, word, email, phone systems and instant messaging. Five week Cardmember Assistance training. Know Me, Hear Me, Help Me Class. Communicate through Conflict Class. Consistently meets and exceeds goals.

Right Source, Phoenix, AZ

Warehouse/Production, Aug. 2008 - July 2011

Mail order pharmacy with Humana. Pack and mail prescription drugs. Consistently produced results beyond expectations of supervisors. Ensured quality control standards were maintained. Demonstrated record of high performance standards. Inventory control, Forklift, Lift Truck and Cherry Picker certified. Working with different logistic companies around the USA. Ensured quality control standards were maintained. Senor Peppers Tex-Mex Restaurant, Albertville, MN

Owner / Manager 2006 to 2008, Jun. 2006 - Aug. 2008 Responsibilities include daily record keeping, payroll, and human resource functions including interviewing and hiring candidates for employment. Ordering supplies and preparing food. Preparing, ordering, and serving Tex-Mex style entrees and sides to customers. Answer phones, taking orders, advertising, and merchandising. Managing a staff of 12 employees.

Supervalu, Inc., Hopkins, MN

Warehouse/Forklift driver, Sep. 1997 – May 2006

Responsibilities include shipping and receiving, order selecting, put- aways, hauling product and printing and labeling product. Systems used include Telxon computers, scanners, load sheets, equipment sheets. Raymond sit down and stand up forklifts, lift trucks and pallet jacks. Safety Committee, Slotting Committee.

Pillsbury, Inc, Chanhassen, MN

Warehouse/Production, Aug. 1992 - Sep. 1997

Responsibilities include production line, packing, running laminated dough machines, mixing, palletizing and labeling. Japanese Rehon machines, metal detectors, conveyor belts, blast freezers, packing and boxing machines.

USCG, Port Aransas & Galveston, TX

3rd Class Petty Officer, Feb. 1987 - Aug. 1992

Responsibilities include Aids and Navigation, search and rescue, law enforcement, fire fighting and enforcing maritime laws. Tended buoys, crane operation, in charge of crews and flight operations, Drug and alcohol counselor, Master at Arms, Ordinance Officer, Boat Coxswain & boarding Team Leader.

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