Customer Service Erp System

Tapash Kumar Barua

*** ********* **** **, *******,AB

Phone :403-***-**** Email: ********@*****.***

OBJECTIVE: A full-time accounting position offering the opportunity to utilize my expertise and experience in finance and public service

SUMMARY OF QUALIFICATIONS:

Effective communication and interpersonal skills and sound knowledge of accounting practices

Analytical and problem-solving skills with the ability to learn new skills quickly and work independently.

Self-starter, detail-oriented, great customer service attitude and team player; able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines.

Skilled with Microsoft Dynamics 365 ERP system, PeopleSoft (Oracle) ERP system, NetSuite (Oracle), Yardi, CDK ERP, Work Day, PCC, Yooz, SharePoint, Sage 300 ERP Accpac, BMO Spending Dynamics, Centre Suite, Reynolds & Reynolds ERP system, Sage Business Vision, Explorer, Great Plains, Microsoft Word, Outlook, Excel, and PowerPoint

English and Bengali (Read, Write and Speak)

PROFESSIONAL EXPERIENCE:

Mphasis(Agecare) Corp Calgary,AB:

Senior AP Coordinator/Consultant: July 2023 to Feb 14,2025

A Full Cycle AP analyzed, coded and processed invoices/credits/expenses, weekly settlement runs for Cheques, EFT, ACH/Wire transfers, and PAP, Issuing, reissuing, and voiding Cheques, posting refund and withdrawal and transfer funds and complete Credit applications

Performed Adjusting entries, Reconciliations and Vendor Management, Managed email inboxes, and generated and reviewed monthly Aging Reports

Routine review of different Accounts and confirmed the correct general ledgers and cost centers to prevent incorrect posting errors. Facilitated process improvement and training and co-ordinated colleagues and various sites and many other accounting functions

FYi Doctors Inc, Calgary,AB

AP Analyst: Oct ’22 to Jun'23

Processed invoices and credits, analyzed accounts, and reconciliations, managed email inboxes, and resolved AP issues.

Used XLook Up and spreadsheet to perform various accounting functions such as Price variances, Missing payments, and various statements Reconciliations, etc.

mCloud Technologies Corp,Calgary,AB

Accounts Payable Analyst: Dec ’21 to Aug’22

Verified and processed accounts payable invoices, expense reports/claims, credit card transactions with accuracy, appropriate approvals, and policy compliance.

Executed payments for invoices, personal expenses and credit card transactions in NetSuite made via EFT, ACH and Wire Transfers

Managed Email inboxes and responded to internal and external inquiries and resolved various AP related issues.

Performed Journal entries and Inter-Co Journal entries, Recs, Cost Analysis and prepare and submit weekly AP aging reports for multiple entities by using VLook-Up, Pivot Table and Formulas on spreadsheets and helped with audit queries.

Kaizan Automotive Group,Inc,Calgary,AB

Staff Accountant: Dec 2020 to Dec 2021

A full cycle Specialist who managed email inbox and respond to internal and external inquiries.

Processed all PO and Non-PO invoices and posted AP batches and cut On-demand/express cheques and vendor cheques daily and performed bi-weekly cheque run, cancelled/voided cheques and helped with EFT payments.

Performed Journal entries, Adjusting and Reversal entries and coded and processed all expense claims after credit card payment verifications and invoices and issued cheques.

Reconciled Vendor statements, and various statements as assigned and submitted daily report on On-Demand cheques.

Set up vendors and analyzed voided and stale cheques and created spreadsheets based on different Accounting Functionalities

Trimac Transportation Service, Inc., Calgary, AB

AP Analyst and Card Administrator: Oct 2017 to June 2020

Processed High volume of PO and Non-PO invoices (both Canadian and US based) including Cheque requisitions, GL coding, Journal and Rectifying/adjusting entries, and Reconciled vendor statements and Prepared monthly Recs such as Petty Cash, Foreign Exchange, Discount Earned Lost, Deferred Lease Benefit etc.

Managed AP email inbox- Distributed emails and responded to internal and external inquiries either by phone or emails and resolved all AP related issues and trained up branch admins to create POs for procurements and Capital Assets Expenditures with an AFE number and assisted with vendor set up.

Highly contributed to the implementation of MS Dynamics Financial System and played significant roles in testing and trained colleagues and branch administrators related to the recently introduced PO process.

Assisted with issuing company Pcard and T&E card, credit limit changes, maintaining cardholders’ information in spreadsheet, creating profiles for both cardholders and approvers and giving access in Centre Suite and responded to cardholders’ inquiries, audited cardholder’s expense reports and performed all the communications involved in the process.

PROFESSIONAL EXPERIENCE: (Cont’d.)

CDN Energy and Power Corp., Calgary, Alberta

Accounting Assistant: Feb 2014 to Oct 2015

Processed Accounts Payable invoices including coding, Intercompany Invoicing/Billing, Ran reports.

, responded to internal, vendors and customers inquiries and liaised with departmental managers.

Accomplished journal entries for Inventory transfer, Branch cost allocation, Deposits (paid by Cash and Cheques, Debit, Master or Visa Card, and EFT) and Posted month end journal entries for AR, Capital assets and Inventory and Adjusting entries and changed GL coding.

Reconciled Vendor statements, Balance sheet and General Ledger statements and Inventory Accounts

Assisted with On-line bank payments and EFT documentation and processing and other accounting functions as assigned such as creating spreadsheets for various accounting functions.

Assisted with data entry for Budget, cheque runs, matching invoices to cheque requisition, purchase orders and work orders, filing of invoices and cheque remittances.

Tervita Corporation, Calgary, Alberta

AP/Invoice Administrator: June to Dec 31, 2013

Processed A/P invoices, Reconciled vendor statements and reviewed duplicate payments, Posted Journal vouchers, adjusting entries and changed coding and re-submitted for approval.

Liaised with vendors and buyers, responded to vendor queries regarding payments, coding and accounting related issues from buyers, vendors and other departments.

Assisted with cancelling and reissuing cheques.

Built up Excel Spreadsheet for mapping out account distributions and other accounting functions and writing comments after reviewing and analyzing accounts in relation to payments.

Sorted, Scanned, Indexed, and other accounting functions as assigned.

Penske Automotive Group Inc., Fairfax, VA, USA

Junior Accountant: Mar, 2009 – Dec, 2012

Processed a high volume of Accounts Payable invoices including intercompany transactions (Reviews, Matching, Approval, Coding and Posting) with a high level of accuracy and accountability.

Processed approved adjustment to accounts, cheque voucher and corporate invoices for fixed assets and coded them as per Charts of Account and reconciled vendor statements, General Ledger and inventory A/C

Prepared and entered journal entries and adjusted entries, and calculated sales taxes.

Responsible for investigating and reviewing allocations of expenses and followed up for missing or incorrect coding.

Ran various types of reports and researched to resolve financial issues.

Assisted with month end General Ledger closings and chargeback accounts.

Responsible for some A/R functions such as collecting cheques and posting them into Accounts.

Accomplished various accounting functions such as entering cheque logs and data into excel sheets, and other accounting functions as assigned.

Trained new employees, liaised with department managers, assisted in audit preparation, compliance with audit guidelines, internal controls and policies, and the General Accepted Accounting Principles (GAAP)

EDUCATIONAL QUALIFICATION:

Bachelor of Science (BS) in Accounting 2008 The School of Business, George Mason University, Fairfax, VA, USA

(IQAS certified and currently pursuing US CPA exam. Preparation)

Awards And Honors:

Dean’s List, Summer 2007

Presidential Honor, Summer 2006

Dean’s List, Fall 2004

Cum Laude Awarded

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