Neil Ramsarran
North Ridgeville, OH PH: 330-***-**** Email: ****.*********@*******.***
LinkedIn Profile: https://www.linkedin.com/in/neil-ramsarran-2666313b/ Experiences:
Seven Eleven Corporation
Franklin, TN – Broadview Heights, OH
Store Leader October 2020 – Current
• Increased sales by 25% through innovative marketing and customer engagement.
• Reduced shrinkage by 40% with effective loss
prevention and staff training.
• Mentored a high-performing team, achieving a 25% promotion rate and a 20% turnover reduction.
• Enhanced customer relationships, resulting in a 50% rise in repeat business and a 4.9-star satisfaction rating.
UnitedHealthcare N Las Vegas, NV
Finance Manager Commercial Groups Services
March 2018 – August 2020
• United Healthcare was essential in ensuring accurate commercial group reporting.
• Effective collaboration across departments allowed for precise invoice billing and thorough financial audits, leading to the identification of errors and informed decision-making.
• Process improvements achieved through teamwork
resulted in an 80% reduction in errors, significantly supporting the company's growth
• We utilized critical thinking to analyze financial data and evaluate solutions.
JETT Gaming Las Vegas, NV
Manager of Gaming Operations
March 2016 – February 2018
• As a skilled casino gaming manager, I lead a team to ensure smooth casino floor operations while driving revenue growth and profitability through effective marketing and data-driven initiatives.
• With strong leadership and strategic thinking, I foster a culture of continuous improvement and high
performance. My expertise in analyzing financial data helps identify areas for improvement and implement effective processes.
99Cents Only Stores Las Vegas NV
Area Manager April 2014 – March 2016
• Collaborate with senior leadership on marketing
initiatives and project metrics. Engage in product training, demonstrations, branding, and acquisition initiatives to raise employee and consumer awareness and revenue.
• Continuously exceed goals through effective task prioritization and exceptional work ethics.
Summary:
As a strategic leader, I have a proven track record of driving growth and improvement even in challenging environments. I revitalized an underperforming store by significantly increasing performance through collaborative efforts and data- driven initiatives.
Retail Leadership Expert
Transforming Customer Experience Driving Sales Excellence
Inspiring High-Performing Teams
With 5+ years of experience in retail management, I possess a unique blend of skills, expertise, and passion that sets me apart as a leader in my field.
Key Strengths:
Customer Experience Mastery:
Consistently delivering exceptional customer satisfaction, loyalty, and retention
Sales Performance
Optimization: Proven track record of exceeding sales targets, improving team performance, driving revenue growth Operational Excellence:
Streamlining processes, increasing efficiency, and reducing costs
Team Leadership:
Inspiring, motivating, and developing high-performing teams Conflict Resolution:
Expertly mediating conflicts, negotiating win
win solutions, and ensure seamless customer experiences Education:
St. Joseph’s University, New York
BS: Business Administration Economic Finance
09/ 1992 – 05-1996)
Certificate: Microsoft Excel Data Analytics, Credit Risk Modeling (6/2020) Becker – Downers Grove, IL