Supply Chain Enterprise Architecture

TERRI ESCH

520-***-****

*****.****@******.***

Tucson, Arizona 85745

www.linkedin.com/in/terri-esch

Enterprise & IT Transformation - Strategy/Enterprise Architecture/Portfolio Leader - Business & Technology Mgmt. Consulting - Innovator Aligns Vision to Innovation, Digital Transformation, Operational Improvements & Proactive Business Benefits Global technology consulting (infrastructure, applications, QA, architecture, UX, & localization), innovation, strategy, enterprise architecture, portfolio, and transformation leader in consumer products, semiconductor, and defense industries, with retail business acumen. Expertise in planning, management consulting, technology innovation, corporate capabilities and value streams (technology, facilities, security, manufacturing, supply chain, finance, materials, HR, sales, marketing, engineering, and retail). Expert problem solver known for converting complexity into simplicity. Highly skilled in strategy management, analyzing opportunities and issues, creating B2B ecosystems and plans, researching viable solution options, developing best practices, and overseeing a large portfolio of enterprise implementations & product teams.

Transformation / Enterprise Architecture

Profit & Loss Mgmt. / Zero-Based Budget

ERP Global Design & Enterprise Release Management

Innovation, Research, & Product Management

Strategy & Operations Management Business & Digital Technology Consulting

Portfolio Planning & Management Integrated Business Planning & Workforce Planning

Business & Vendor Management

Shared Services / Custom IT Consulting

Operational Excellence Management

Global Supply Chain Leader

Professional Experience

Advantage Sales & Marketing LLC, Tucson, Arizona 2023 to 2024 IT/Strategy & Enterprise Architecture, Senior Director of IT – Business Architect Reported to VP and enabled CTO and multi-SVP business & technology transformation results.

• SCM Transformation Leadership - Defined overall Supply Chain as-a-Service (SCaaS) transformation (strategy, performance, process, people, information, technology, infrastructure, and governance) for SVP; defined business case, roadmaps, budget estimates, capability-based plans, and product management/agile deliverables. Also, partnered with Genpact to co-define new Order Management System plans, requirements, and design (Salesforce OMS), and evaluated Genpact’s OMS-SCaaS proposal to support Order-to-Cash, Fulfillment & Logistics businesses for CPG clients, retail customers, and brokers.

• Global ERP Leader – Enterprise Architecture leader for cross-functional SAP S/4HANA ERP Finance & HR Management ERP transformations. Partnered with Systems Integrator (Deloitte) to provide SAP S/4HANA workshop inputs for global value streams (R2R, P2P, OTC); focused on master data/master data governance (SAP MDG), & boundary system integration scope for 1/25 go-live. Also, evaluated 3 HR vendors (Workday, SAP, Oracle) for HRM ERP RFP, focused on overall business & technology needs (HR Admin, Talent Acquisition & Management, Workforce Management, Payroll, Time & Attendance, & Learning Management).

• Enterprise Master Data Management (MDM) – Co-defined MDM strategy with SVP/VPs/CDO; established MDM product roadmap, business case inputs, MDM Framework, and domain-to-application mapping. Co-led evaluation & procurement of data modeling & analytics MDM tools (Erwin, Informatica), and partnered with Databricks.

• Service Management/Data Governance – Received VP recognition for ServiceNow/Incident Management launch & ensured business domain data quality for 9 releases. Data Steward for ServiceNow CMDB/business domain datasets leveraged by business & IT application leaders for application rationalization and IT Operations support. Focused on defining attribution for 325+ business applications, defining & digitizing 2.2k business capabilities, and mapping applications-to-business capabilities (AppMap).

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Raytheon Technologies Company / Raytheon Company, Tucson, Arizona 2018 to 2023 Digital Technology/Strategy & Architecture, Senior Manager Enterprise Architecture 2021 to 2023 Digital/Information Technology/Strategy & Architecture, Senior Principal IT Architect 2018 to 2021 Reported to CTO and led cross-business unit & cross-functional, Strategic Business Architecture efforts for multi-VP sponsors and 100+ executives, to support RTX-UTC post-merger business integration. Responsible for next generation SAP ERP strategy management, executive roadmaps, portfolio plans, enterprise architecture, budgeting, and global design inputs for 4 value streams (Order to Cash, Record to Report, Source to Pay, and Plan to Deliver).

• Global (ERP) Leader – Business unit strategist & enterprise architecture leader for SAP S/4HANA ERP transformation. Provided key ERP business process hierarchy improvements for all/4 global value streams (OTC, R2R, S2P, P2D). Defined ERP business-technology impacts / business digital twin metamodel data, to align stakeholders, business capabilities, as-is business domains, value streams, to-be ERP business process hierarchy, APQC processes, applications, and interfaces. Defined corporate Business Architecture standards & governance, leveraged by major enterprise digital transformation initiatives.

• Strategic BU Leader - Co-defined multi-year vision, goals, business outcomes, and roadmap for CIO to support Digital Transformation / Digital Workplace strategic initiative, speaker at an internal TED Talk event, and Panelist at corporate Business Architecture forum. Co-defined Digital Technology business strategy and long-range plan (LRP) capability roadmaps for 15 Technology strategic investments. Led CIO Staff recommendation of quarterly & Annual Operating Plan (AOP) portfolio priorities.

• Total/Customer-Employee-User Experience (CX-EX-UX) - Defined vision, strategy, plans, and architecture for co-owned service with Facilities, Global Security, and IT/Networking to improve customer satisfaction. Defined digital workplace employee experience (EX) architecture and designs.

• Innovator - Created a Strategy-to-Portfolio value stream approach and improved Lean Six Sigma practices, to reduce experience design time and solution development from 5 months to 3 weeks; speaker at an internal TED Talk event. Nike, Inc., Beaverton & Hillsboro, Oregon 2008 to 2017 Strategy & Transformation, Senior Business Architect/Consultant 2015 to 2017 Served as Global Technology Planning Owner for CIO quarterly business reviews to COO. Defined annual CIO business plan playbook and tracked commitments. Researched emerging technology and consulted for executive teams. Collected and analyzed corporate strategic imperative needs, using business architecture practices, to enable global technology strategic and portfolio planning. Co-defined critical business services to reduce technical risks.

• Strategic Planning - Created B2B value map and collected 2030 business strategies with SAP. Published strategic planning framework and plan, improving corporate planning for new ERP; partnered with infrastructure leaders and CoVis to operationalize the plan, leveraging a CoVis business intelligence solution. Partnered with 33 leaders from 11 functions, creating multi-year initiative maps for corporate strategic planning.

• Innovation - Co-invented corporate future state vision and business model, delivering multi-million $ idea for apparel innovation.

• Research - Analyzed security data using business architecture practices for two vice presidents, supporting corporate SaaS strategy and audit. Provided risk input for Board of Directors by assessing competitor sustainability plans and defining strategy to improve competitive analysis agility. Researched Enterprise Architecture tools and defined Business Architecture tool requirements, enabling future business transformation.

• Operations - Defined strategies to create CIO Dashboard, IT Service Catalog (ServiceNow), technical debt reduction, and improved IT vendor management practices (leveraging DMAIC & VersionOne), reducing IT costs. Enabled organizational design by creating technology value chain. Benchmarked project costs, leveraging Technology Business Management and PPM tools, improving project governance and spending. Strategy, Portfolio & Architecture, Senior Business Architect/Portfolio Planner 2014 to 2015 Operationalized global technology strategy-to-portfolio value streams to reduce risk and improve top initiative value. Partnered with 14 cross-functional portfolio leadership teams and 60 Enterprise Architects. TERRI ESCH *****.****@******.*** Page 3

• Strategic Planning - Developed data management approach, multi-year portfolio planning playbook and roadmaps, maturing planning processes and defining options for corporate strategic review. Created global technology initiative and technology maps, analyzing business capability stakeholder impacts for corporate strategic review.

• Transformation Leadership - Defined enterprise portfolio planning requirements and architecture for PPM tool. Defined application map with 7 business functions, supporting technology transformation, including architecture roadmaps, IT Service Catalog, and application modernization. Strategy, Portfolio & Architecture, Senior Business Architect/Consultant 2013 to 2014 Established Nike’s enterprise Business Architecture framework, practices, and partnerships. Planned, developed, and tested business architecture governance and portfolio practices. Created roadmap for maturing business architecture practices.

• Portfolio Planning - Reduced project delays by ~6 months, defining multi-year initiative scope and stakeholder impacts.

(Enterprise) Release Manager/Lead 2011 to 2013

Managed IT enterprise change and release governance, cutover planning, and stabilization for bi-annual and monthly supply chain / integrated planning releases. Co-defined enterprise release and change management innovations.

• Change Leadership - Decreased stabilization period and systemic defects, while improving release agility from bi- annual to monthly. Provided critical strategies and plans, saving another program from being delayed by 6 months. Integrated Planning Solutions, Senior Business Consultant 2008 to 2011 Provided critical business/IT leadership for several large SAP implementations and for Enterprise Process Architecture start-up.

• Business Modeling/Process Architect - Defined HR business capabilities and process hierarchy. Modeled all HR non- payroll business processes. Defined Global Apparel/Raw Materials Management business capability requirements and 3-year roadmap. Defined business process hierarchy with Supply Chain leaders.

• Product Manager - Managed ProVision vendor and product upgrade. Defined modeling team strategic plan via Lean strategy deployment. Proposed Business Architecture practice start-up and conducted proof of concept projects.

• Training/Test/Security Lead - Managed deliverables for complex Integrated Planning release. Co-instructed Lean/Speed of Trust course.

Healthy Community Inc., Hillsboro, Oregon 2006 to Present President

Led health and wellness corporation start-up, including: 3 LLCs, and profit-sharing plan and trust. Acquired 2 franchise licenses and managed 4 retail projects: funding, tenant improvements, franchise build-out, and grand opening. Managed 24/7 fitness center, including: marketing, sales staff, financial management, inventory management, vendor management, personal trainers, B2B partnerships, contract management, and wellness product consults. Led LLC business divestiture.

Intel Corporation, Hillsboro, Oregon 1988 to 2006

(Senior) Information Technology Manager 2006

Provided IT strategic planning, business operations, operational excellence, and communications management for all Intel Platform teams (technology, home, health, enterprise, and mobility).

• Advisor - Analyzed and published IT-wide/platform customer satisfaction improvements, resulting in approval of recommendations by IT Staff. Assessed organization’s SEI-CMMI program and project quality, defining quality gaps and plans for improvement, leading to 2nd Intel Quality Award to honor top 3 teams in company.

• Business Standards - Created framework and roadmap for all platform-IT deployments, resulting in published business architecture / process standards for reuse on platform projects. Represented Platform teams at Enterprise Business Architecture Council meetings.

• Communications Leadership - Managed daily intranet projects and team. Improved account management communications through leadership of large cross-group forum. TERRI ESCH *****.****@******.*** Page 4

(Senior) Information Technology Manager 2004 to 2006 Directed IT consulting services for West Coast Region customers, consisting of $15M+/year revenue in software and localization services. Managed P&L and Technology & Support Services team of 41 Intel and 230+ contractors, with 250+ concurrent projects.

• Change Leader - Provided critical leadership for attorney-client privileged/worldwide legal contractor compliance. Led employee satisfaction initiative and strategic planning to double worldwide localization business. Co-led group re- organization. Merged 4 teams (web, development, localization) from 4 sites and developed strategic plans.

• Role Model - Recognized for reducing on-going legal risks and contractor costs, technical mentoring, and senior leadership at highest levels in IT, HR performance review champion role and mentoring, and Intel Quality Award / Baldridge.

(Senior) Information Technology Manager 2003 to 2004 Led Northwest Region Technology and Support Solutions internal consulting team, 27 consultants (developers, engineers, quality) and 52 contractors, with $6.8M/year revenue.

• Quality Results - Delivered excellent customer results and key management support for 100+ project releases and obtained software CMM Level 2 certification (leveraging DMAIC problem solving method), providing critical strategic leadership to re-plan peer’s program and reduce spending.

(Senior) Information Technology Manager 2002 to 2003 Managed Northwest Region Support Solutions group, comprised of 3 first-line managers, 20 consultants (engineers, QA), and 22 contractors, with $3.39M/year revenue.

• Leadership - Provided Regional Manager sabbatical coverage for 150 consultants and 300+ contractors, during critical downsize period, including: annual planning, indictor reporting, performance reviews and Intel Quality Award.

• Quality - Demonstrated key leadership, influence, and strategic planning across global (500+ person) group, e.g. Software CMM Level 2 development and implementation, and redefining warranty program for Intel Quality Award. Additional roles at Intel Corporation included: IT & Global Product Line Manager, Program Manager and IT Supervisor, Sr. Systems Engineer, and Customer Account Team Manager (SAP Basis & Security for Finance and Systems Manufacturing) in Hillsboro, OR; Manufacturing Web Development Supervisor and Sr. System Engineer (Research & Development for Control Systems & Robotics, MES Architect, SAP ERP Architect) in Chandler, AZ. Education

Bachelor of Science in Engineering (BSE), Computer Systems Engineering, Arizona State University, Tempe, AZ Professional Development

Leadership: Strategic Planning, Leading Scaled Agile Framework & SAFe training (Product Owner, Product Manager, Architect, & Lean Portfolio Management), DevSecOps, Lean / Speed of Trust instructor, IT Senior Leadership Forums, Leading Through People, IT Leadership 101, Leading Virtual Teams, Technical Leadership, Situational Leadership I & II, Dale Carnegie Team Leading, Facilitative Leader, Facilitation Skills, Exercising Influence, Influencing Executing Strategy, and Strategy & Leading From The Middle.

Management: Nike Supply Chain University, Intel Middle Management classes (and mentor for middle managers), Managing Through People, Managing the Work Environment, Behavioral Interviewing Workshop, Staffing the Job, Annual Performance Evaluation/Compensation, Discipline and Discharge, Managing the Performer, Finance, Intern/Coop Manager, Coaching Skills, Micro Inequities, Employee Relations & Labor Law, Performance Review (Focal Ranking & Rating, calibration), BPX (ethics) Workshop, Legal Basics, Harassment Prevention & Avoidance, Working in a Multicultural Org, Safety Management By Walking Around, Office Safety & Ergonomics, Transition Management, Incident/Injury Investigation, Leave of Absence/ADA, Diversity Workshop, Managing Confidentiality Issues, Effective Listening Skills, Effective Performance Management, Contingent Workforce Expert, Working With India / China / Japan / Russia / Malaysia

/ Ireland, Instructor Workshop, Negotiating To “Yes”, Dealing With Difficult People, Interpersonal Skills, Presentation Skills, TERRI ESCH *****.****@******.*** Page 5

Co-employment for Managing Contractors / Contractor Management, Budget Management, Merger & Acquisition and Divestiture Management, Business Continuity / Scenario Planning, and Value Management. Technical: Advisor for the Intel IT Technical Leadership Development program, Internal Consulting Strategies, SAP S/4HANA certificates/training (Discover SAP Business Technology Platform, SAP Signavio & Integrated Business Process

(Value streams include Lead to Cash with Order to Cash), Record to Report, Hire to Retire, Design to Operate, & Source to Pay), Discover SAP Integrated Business Planning For Supply Chain, Explore Product Engineering, Ariba, SAP Master Data Governance, Basics of SAP Fiori, Explore RISE for SAP S/4HANA Cloud, Exploring the SAP Enterprise Architecture Framework Foundation, Introducing SAP Cloud ALM, Learning to Use the LeanIX Tool for Successful Enterprise Architecture, & Getting Started with SAP Integration Solution Advisory Methodology), Business Architecture / BIZBoK, Enterprise Architecture / TOGAF 9 certification, Zachman Framework, EA tools / modeling tools & simulation, process frameworks / APQC PCF, SEI CMMI (project planning & tracking, estimation, lifecycle, requirements management, risk management, configuration & change management, quality assurance, audit, inspection & reviews), PMP/Program and Project Management (procurement, HR, communication, risk, quality, cost, scope, time, integration), Software Licensing, ITIL Foundation certification, ServiceNow, HP PPM, VersionOne & Jira, Confluence Wiki, technology manufacturing quality/Lean Six Sigma Green Belt certification, SAP/Value Maps, Gartner summits & CEB CIO practices, Forrester research, Brightidea Ideas, Apptio, Box, Slack, Lucidchart, Azure, Mattermost, MS Teams, Microsoft Office 365, and MS ADO.

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