Angela Threatt
Monroe, Michigan 48162
************@*****.***
CAREER SUMMARY
I am a good-spirited, hardworking individual always willing to work with others. I am always willing to learn new duties. I am a dedicated employee, always prompt and ready to take on any task assigned to. Always a team player willing to assist co-workers with any jobs needing assistance and always strive to get a job done accurately and precisely. I feel I will be an asset to any company I may become employed with.
EMPLOYMENT HISTORY
Great Lakes Western Star, Monroe, MI
Position- Receptionist (11/2023-current)
File accounting, parts, and service invoices
Balance cash drawer and petty cash
Answer inbound calls and transfer calls to the appropriate department through Vtech system
Post daily transactions through the CDK system
Bay Corrugated, Monroe, MI
Position-Human Resource Assistant (7/2018-12/2022)
File I-9’s once completed and appropriate documentation has been obtained, filed completed insurance forms, file miscellaneous documents such as marriage/divorce license, injury reports
Keep record of current documentation for our driver files making sure our drivers are compliant with the Department Of Transportation
Add and remove employees with access to the building and timeclock
Remove employees from company premises when they are terminated from their position
Transport employees to urgent care for random drug screens
Hire employees
Call employees for interviews
Perform orientations
Show training videos to new employees
Distribute open enrollment forms to employees and fax information over to our insurance carrier
Contact urgent care on drug screen and physical results for pre-hire
Complete and fax over unemployment paperwork
Review applications submitted on monster, indeed, Monroe County Community College, and zip recruiter websites
Perform employee background checks using MI courts, Otis, and MI and OH offender registries
Perform interviews to hire prominent workers for our production area, customer service department, truck drivers, electricians, and machinists
Post and maintain jobs on monster, indeed, Monroe County Community College, and zip recruiter websites
Maintain employee times through ADP
Process workman’s comp claims and report injuries to MIOSHA using Form 301
Process short term disability claims by faxing over to our short-term disability insurance carrier
Created new hire packets to utilize in orientation which decreased orientation time by 30 minutes
Proctor Loan Protector, Troy, MI
Position- Insurance Processing Specialist II (10/2005-08/2021)
Maintain workbaskets in imaging system to ensure mail is processed within the set deadlines set forth in the Business Rules.
Communicated with clients; clearing issues working deficiencies and tracking policies
Team Lead-Assisted teammates with questions and issues pertaining to homeowners insurance, loss draft claims, and PMI
Responded to escalations via email
Trained individuals on new process changes
Processed insurance claims, payments, etc. by using databases such as servicing director, black knight, Fiserv, and intelligence insurance manager (IIM)
Amortized private mortgage insurance (PMI)
Processed loss draft claims and issued funds to assist borrowers with re-building homes resulting from hurricanes and tornadoes
SKILLS
Creating, maintaining, and updating excel spreadsheets with employee personal information
Creating PowerPoint presentations to post on employee TV
Issuing payments in Black night system for homeowners’ insurance
Adding and deleting employees from IBM system
Processing homeowners’ insurance payments in AS400
Maintained employees’ times in ADP system