Customer service

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Linda Johnson

Cornelia, GA ***** *************@*******.*** 706-***-****

SUMMARY: Dedicated and results-driven professional with a proven track record of success in sales, customer service and leadership. I thrive on leveraging my experƟse to create impacƞul and seamless customer experiences while fostering a collaboraƟve team environment. With a strong foundaƟon in customer service, I've excelled in leading mulƟple businesses, effecƟvely working with teams across various departments, and consistently exceeding targets. All with exemplary aƩendance and punctuality.

Work Experience

Customer Service and Sales Goodwill Industries, Cornelia, GA Cashier and Customer Services March 2022 – Present

Demonstrated an ability to blend my knowledge of customer service with sales and leadership.

Curated rapport with both our regular customers and well as new, along with accurate inventory and product merchandising.

Successfully driven customer saƟsfacƟon and engagement. My proficiency in sales techniques has contributed to both an increase in sales as well as customer relaƟonships. LJC Closet eBay Seller

March 2020 – Present

Entrepreneur running small business. Purchasing, updaƟng, markeƟng, and selling high interest products. Providing complete customer service experience for all buyers.

Full 5-star customer feedback raƟng.

Poshmark Seller March 2020 – Present

Entrepreneur running small business. Purchasing, updaƟng, markeƟng, and selling high interest products.

Consistently working with Ɵght deadlines ensuring that products get packaged and shipped on Ɵme. Home Health Aide August 2021 – October 2021

HomeNurse Inc – Georgia

ExcepƟonal capacity to mulƟtask: Manage compeƟng prioriƟes with ease while fostering delivery of superior paƟent care

Widely recognized as an excellent care provider and paƟent advocate

In charge of paƟents for their care planning, health educaƟon, and daily support. Waitress Fenders Diner – Cornelia GA

October 2005 – August 2019

Provided friendly and prompt assistance to customers in need, adapted to high-pressure situaƟons during peak dining hours, and handled complaints. All contributed to a decrease in backlog and improved customer saƟsfacƟon.

Trained new staff to assist in transferring best pracƟces. EducaƟon

MicrosoŌ Excel, PowerPoint, Word, and Office Fundamentals, Mindedge Learning

Customer Service Fundamentals, University of North Georgia

Customer Service Skills, Alison Online Courses

Developing Quality Customer Service Skills, Alison Online Courses

Winning with CommunicaƟon, Mastering your CommunicaƟon Skills, Alison Online Courses

Mastering Today’s Remote Work, Mindedge Learning

Online Business Fundamentals, Mindedge Learning

AƩended East Hall High School. Graduated through Penn Foster GED

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