Tanya Gordon Phone: 480-***-**** / Email: **********@*****.***
RELEVANT SKILLS
Progress towards Master’s Degree, Bachelor’s Degree, Clinical Recruiting, Technical Recruiting, Onboarding, HR Case Management Systems, Excellent Communication, Project Coordination, Leadership, Results Oriented, Office 365, Artificial Intelligence, Visio, OneNote, SharePoint Administration, Training, Team Building, ServiceNow, Salesforce, Tracker, Teams, Webex, Zoom CERTIFICATIONS
Human Resources Payroll
Introduction to AI foundations: Machine Learning
Uncovering Your Authentic Self at Work
Strategic Human Resources
Leading and Motivating People with Different Personalities
Microsoft Excel & PowerPoint Essentials
PROFESSIONAL EXPERIENCE
UEI COLLEGE 04/2024 – 10/2024
Admissions Professional
Policies and procedures, including but not limited to those related to student enrollment.
Conduct all activities in accordance with the highest ethical standards.
Receive in-bound inquiries and conduct outbound phone calls to prospective students.
Develop and implement a plan for generating referrals and developing leads, including but not limited to, current students, every phone contact and every interview.
Utilize the company approved telephone guidelines and scheduling appointments with prospective students.
Assess and interview prospective students to determine their needs and goals.
Conduct admissions presentation utilizing company approved materials.
Conduct tours of the facilities, highlighting features and benefits related to prospective student interest and program offerings.
Describe program offerings to prospective students fully and accurately and follow practices that permit prospective students to make informed and considered enrollment decisions.
Follow up on all inquiries that fail to schedule an interview or fail to show for an interview.
Enroll students who meet eligibility requirements as published in the catalog.
Develop & implement follow up plans on all applicants, ensuring they start on their scheduled start date.
Complete all required forms for enrollment and schedule the Student Services Interview.
Meet or exceed weekly, monthly and quarterly enrollment and “Start” goals established monthly by the Director of Admissions.
Accurately forecast enrollment and “Starts” to the Director of Admissions.
Utilized Office365 including Visio, SharePoint, Teams, Zoom and Google Suite. VOYAGE MEDICAL 12/2022 – 03/2023
Recruiting Coordinator
High volume call environment, Answer calls and greeted walk-in candidates
Schedule candidates into appropriate studies, followed up with patients if required by ARC or CRC.
Explain pre-screening process and procedures, clearing candidates for study.
Assist team members with office support tasks (scanning/uploading/email/scheduling).
Complete understanding of state & federal regulations relating to studies and completed all training required by applicable laws relating to COBRA, HIPPA, and ERISA.
Utilize Office365 including Visio, SharePoint, Teams, and Google Suite. ONE STOP RECRUITING 07/2022 – 11/2022
Manager - Onboarding (Recruiting Team)
Developed/Updated Policies, Standards & Processes as part of company governance.
Partner with management to ensure strategic goals were prioritized accordingly.
Continuously improve the interview process and materials to ensure diligent screening was completed.
Promoted and supported fair and objective talent decisions that improve diversity, equity, and inclusion in the workplace.
Mentored employee career development plans, and developed employee soft and hard skills.
Prepared weekly roll-up reports and contributed to quarterly update meetings with senior staff. ONE STOP RECRUITING 05/2022 – 07/2022
Onboarding Recruiting Specialist
Provided day-to-day support for the recruiting division throughout the various stages of the hiring process such as: scheduling interviews, preparing offer letters, and initiating & following up on background checks.
Highly skilled with technology, including MS Office Suite/Visio/OneNote, VPN, Webex/Zoom/Teams, and Tracker (Applicant Tracking System).
Consultative approach towards onboarding experience.
New hire orientation creating a lasting, positive first impression for candidates.
Partner with leadership to develop weekly presentations for C-level quarterly and monthly dashboards.
Created and built best practices with a focus on efficiency and scalability.
Achieved individual and team goals.
Meet deadlines with the resources provided and never compromise ethical standards.
Attend all company-required training and actively participate in development conversations with managers.
SILICON VALLEY BANK 10/2021 – 03/2022
IT Recruiting Administrator
Provided day-to-day support for the recruiting division throughout the various stages of the hiring process: scheduling interviews, preparing offer letters, initiating, and following up on background checks.
Negotiated complex offers through the full-cycle, consultative approach towards the recruitment experience, including equity and other executive compensation.
Exhibited a strong ability to build relationships with hiring managers at all levels within the organization; Experience building relationships with cross-functional HR departments (Field Delivery, Total Rewards, HRIS & Analytics)
Highly skilled with MS Office Suite/Visio/OneNote, VPN, Webex/Zoom/Teams, Textio, and Applicant Tracking Systems (Taleo).
Collaborated closely with hiring managers to prioritize hiring needs and build a seamless interview process.
Worked closely with cross-functional teams: People Ops, Benefits, Onboarding, and Legal to deliver a high-quality and holistic candidate experience.
Demonstrated, both verbally and in writing, the ability to conduct and present in-depth candidate evaluations, using behavioral interview questions for the hiring managers. PRIORITY HEALTH 07/2019 – 06/2021
VP Executive Administrative Assistant
Day-to-day support for one Vice President and one Director.
Team lead for administrative staff, Assist with Recruiting and On-Boarding activities.
Daily proficient use of Microsoft Office 365 including Visio and TEAMS.
Trained on HIPAA and industry-required courses to support compliance requirements.
Appropriate security and privacy background clearance required. FCA FIAT CHRYSLER AUTOMOBILES 03/2018 – 09/2018
Senior Executive Administrative Assistant
Day to day support for 2 Directors (Legal & Marketing for Grand Cherokee & Autonomous Vehicles).
Team Lead for administrative staff.
Manage Director’s calendar & meeting/travel scheduling, follow-up and tracking of assignments.
Expense reporting and general office management for up to 400 employees.
Work with all levels of management, as well as have flexibility to support other team members and maintain confidentiality.
Daily proficient use of Microsoft Office 365 and SharePoint administration. BMG VENTURE PARTNERS, LLC 03/2011 – 07/2017
Operations Manager
Maintained compliance with established fair housing policies and the HOAs.
Microsoft Office and SharePoint administration.
Responsible for analyzing, developing, and implementing special projects.
Assisted as needed in the overall management of the property, including day-to-day operations, fiscal management, and administration.
Manage HR responsibilities and tracking of contractors.
Work with board of directors and C-Suite to refine yearly goals and KPI’s. INTEL CORPORATION 10/2008 – 02/2011
Senior Executive Administrative Assistant
Maintain 2 Directors calendaring responsibilities including daily support for over 400 engineers.
Managed weekly staff & 1v1 logistics/agenda for senior staff.
Facilitated Team Leads & Program Manager staff meetings, including various product meetings.
Daily proficient use of Microsoft Office and SharePoint administration.
Coordinated required training classes, managed logistics from domestic/international sites, planned locations, materials readiness, and rescheduled attendees.
Managed staffing including contacting candidates and coordinating interviews, utilizing staffing web tools for opening/closing requisitions, assimilating new hires, tracked employee data. EDUCATION
UNIVERSITY OF PHOENIX (CONTINUING)
Master of Business Administration – MBA
ARIZONA STATE UNIVERSITY (COMPLETED)
Bachelor’s Degree, Bachelor of Arts, Sociology
MESA COMMUNITY COLLEGE (COMPLETED)
Business Associate’s degree