Customer Service Green Bay
Resume:
Sonja M. Johnson
Green Bay, WI
*****.*******@******.****.***
SUMMARY OF QUALIFICATIONS
Effective leadership experience managing staff between 5 – 25 people
Highly motivated, result-oriented professional skilled in management, administrative, and customer service skills
Active and collaborative team player; flexible with the ability to work with diverse groups
Critical thinker, problem solver, and decision maker
Detail-oriented; ensures accuracy and precision in work
Strong communication skills, both written and verbal
Skilled in Microsoft Word, Access, and PowerPoint
EDUCATION
Northeast Wisconsin Technical College, Green Bay, WI
Associate Degree, Design and Graphic Technology December 2027
Rasmussen University, Holiday, FL
Associate Degree, Business Administration and Computer Science
EXPERIENCE
Administrative Assistant Intern August 2023 – October 2023
Darjune Foundation, Suamico, WI
Provided excellent customer service
Answered telephones and give information to callers and took messages
Greeted visitors or callers and handled their inquiries or direct them to the appropriate persons according to their needs
Created, maintained, and entered information into databases
Operated office equipment when filing, scanning, and copying
Assistant Manager March 2011 – December 2022
Steve’s Total Maintenance & Repair Services, Fond du Lac, WI
Experience in construction, building houses, painting, drywall, electrical, finishing work, and plumbing
Worked on a variety of different projects, including refurbishing a mansion to revert back to its original/historical design and converting a food packaging facility into a gallery
Completed a variety of administrative work, such as accounts payable/receivable, payroll, scheduling, and providing excellent customer service
COMMUNITY INVOLVEMENT
Member, Creative Arts Club – NWTC, Green Bay, WI November 2023 - Present Volunteer, Resurrection Lutheran Church Food Pantry, Green Bay, WI February 2023 - Present
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