AS
AMANDA SMITH
Professional Summary
Experienced and organized medical administrator with a strong foundation in records management. Proficient in billing and collection procedures, as well as medical terminology. Excellent analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Known for responsibility, punctuality, and productivity even when working with little to no supervision. Work History
Wyoming County Community Hospital - Medical Assistant 10/2022 - 03/2024
Scheduling appointments, obtaining blood samples, performing data entry, measuring vital signs, and preparing exam rooms.
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Sanitized, restocked, and organized exam rooms and medical equipment.
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Obtained client medical history, medication information, symptoms, and allergies.
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Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
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Performed medical records management, including filing, organizing and scanning documents.
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Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
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Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
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Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
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Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
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Perry, NY 14530
Skills
Education
Genesee Community College
General Studies
2008
Attica Central School
High School Diploma
Certifications
RRP lead certified, 07/31/08
CA Boces - Teachers Aide
Olean, NY
09/2021 - 10/2022
Coast Professional Inc. - Customer Service Representative East Aurora, NY
01/2019 - 01/2020
Absolute Care Of Aurora Park - CNA
East Aurora, NY
01/2011 - 05/2015
Outsource Receivables Management - Customer Representative Arcade, NY
02/2009 - 01/2010
Darien Lake - Cashier
Darien, NY
07/2007 - 08/2007
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
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Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
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Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
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Enhanced patient care by meticulously recording vital signs and updating patient records.
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Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
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Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
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Helping students with daily activities, preparing educational materials, managing classroom arrangements, and documenting student progress.
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Skip-tracing debtors, handling collection calls, negotiating payments, documenting interactions, and following company policies.
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Assisting residents in daily living activities, bathing, dressing, toileting, transporting residents, and helping with meals.
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Welcoming customers, assisting them, cash handling, receiving merchandise, assisting with merchandising and stock replenishment.
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Being friendly and patient with customers, ringing up sales, answering customer questions, maintaining a clean checkout, collecting payments, issuing receipts, and tracking transactions.
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Training
10/01/22, 03/31/24, Warsaw, NY, Schedule appointments, Obtain blood samples, Perform data entry, Measure and record vital signs, Clean exam rooms, Answer phone calls, Contact insurance company to get verification of procedure patient needs, Prepare rooms for specific pressure being performed