Life Insurance Power Bi
Resume:
S
SaiKrishna
Suraparaju
suraparaju1001@gmail
.com
Hartford USA
WWW: Bold Profile
PROFESSIONAL SUMMARY
Results-driven Insurance Operations Specialist with 11 years of expertise in U.S. Life Insurance and Risk Management, complemented by a year in Compliance & KYC. Proficient in policy administration, claims processing, and regulatory compliance, with a proven track record of handling high-volume transactions accurately. Recognized for optimizing workflows and mentoring teams to enhance operational efficiency using skills in Power BI and data analytics. Currently completing a Master's in Business Analytics at the University of Hartford to further advance analytical capabilities.
KEY SKILLS & EXPERTISE
U.S. Life Insurance Operations
Tableau, Power BI
Python
Data visualization
Data processing
Business presentations
Claims management
Income Settlements
Data Analytics and Reporting
Excel
Risk Assessment
Communication Skills
Project management
EXPERIENCE
Associate Operations
MassMutual Life Insurance Company/ Mar 2023 to Jan 2024 Managed policy transactions, income settlements, and contract changes for U.S Life Insurance policies
Conducted compliance audits to ensure adherence to regulatory standards Optimized workflow processes, improving efficiency in policy administration Process Specialist – U.S. Life Insurance Operations Infosys BPM LTD/ Oct 2021 to Mar 2023
Processed income settlements, AML/KYC compliance, and policy modifications Implemented risk assessment strategies to improve fraud detection and prevention Developed Power BI reports for data-driven decision-making Senior Claims Associate – Insurance & Risk Management Cognizant Technology Solutions/ Dec 2012 to Oct 2021 Processed retirement services, financial transactions, and regulatory compliance Managed high-volume claims efficiently, reducing processing times Trained and mentored junior associates, improving team productivity EDUCATION
Master's: Business Analytics
University of Hartford Feb 2025
Final Semester
Master of Business Administration: Finance
Dec 2011
Hyderabad, India
Bachelor of Commerce: Computers
Dec 2009
Hyderabad, India
CERTIFICATIONS & ACHIEVEMENTS
Trail Blazer Award – Top performer recognition for operational excellence. Opel Award – Outstanding performance in productivity and customer service. Spotlight Award – Excellence in performance and compliance adherence. Ekalavya Award – Annual recognition for leadership and contributions. Certification of Recognition – Active participation in customer service excellence initiatives.
DISCLAIMER
I hereby declare that the information provided above is true to the best of my knowledge and belief. (Sai Krishna Suraparaju)
PROJECTS
Risk Management in Cryptocurrency – Facebook's Diem, University of Hartford, INS 665, Conducted a risk assessment of Facebook's Diem digital currency for compliance and cybersecurity risks. Developed a Risk Map and mitigation strategies for financial, regulatory, and reputational risks. Published a research paper integrating financial regulations, blockchain, and risk frameworks. Infosys Stocks Data Analysis – Business Forecasting, University of Hartford, 3rd Semester, Applied forecasting models (Regression, Holt-Winters, Decomposition) to analyze Infosys stock trends. Evaluated accuracy using RMSE, MAPE, and R-squared metrics. Built Power BI dashboards for data visualization and decision-making. EXTRACURRICULAR ACTIVITIES
Cricket Enthusiast – Led a corporate cricket team as captain. Snooker Player – Competed in multiple snooker tournaments.
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