Real Estate Customer Support
Resume:
W David Burnette
Contact
Youngsville, NC
*************@*****.***
Objective
Highly organized, self-motivated professional, eager to advance while expanding my knowledge. Time management skills and exceptionally organized combined with the ability to work collaboratively with professionals from a variety of diverse backgrounds. Excellent analytical skills with the proven ability to excel in challenging and complex environments. Thrives in high-pressure, high stress environments while maintaining composure, solving problems, and adhering to productive work processes. Education
McKissock Appraisal School
Real Estate Appraisal -2021
North Carolina School of
Insurance
Raleigh, NC– 2013
Wake Tech Comm
Raleigh, NC – 1991
Drafting & Design
WG Enloe High School
Raleigh NC - 1988
Key Skills
Insurance Practices
Real Estate Appraisal
Residential Construction
Automotive Knowledge
Time Management
Decision Making
Strong Communication
Customer Support
Problem Solving
Responsibility
Creative Thinker
Experience
Agent/Producer Johnson Insurance Center
December 2023 – Present Raleigh Cary Areas
Review and advise guest on current insurance coverages including Home, Auto, Toys, Life, and PAP while generating new sales and providing exceptional customer service to guests. This includes multiple Johnson owned dealerships in NC and VA. Staff Appraiser Franklin County Government
August 2020-December 2021 Tax Dept, Louisburg NC
Provide field support for County Tax Office. Evaluate new and existing homes/additions based on County issued permits, verify construction, materials, and percentage of completion to assign proper tax grade and values. Measure and verify square footage of new and existing construction while using both Insurance and Appraisal knowledge. Agent/Producer Brewer Insurance Group
July 2016- February 2020 Wake Forest NC
Sales and management of Personal & Commercial Line Accounts including Home, Auto, General Liability and Workers Compensation. Service and review existing policy coverage. Assist in filing claims for policy holders. Provide quotes using carriers such as Nationwide, National General, Progressive, Builders Mutual, Liberty, Auto Owners, Markel, Guard, Commonwealth, All Risk and many others. AMS360, Word, Excel, and other software.
Agent/Producer Nationwide Edwards Agency
October 2013 - July 2016 (agency sold) Raleigh NC Assistant Office Manager and Agent Manager, daily office management duties as well as Sales and management of Personal & Commercial Line Accounts including Home, Auto, General Liability and Workers Compensation. Service and review existing policy coverage. Assist in filing claims for policy holders. Provide quotes using carriers such as Nationwide, National General, Progressive, Builders Mutual, Liberty, Auto Owners, Markel, Guard, Commonwealth, All Risk and many others. AMS360, Word, Excel, and other software.
Professional
License
Property/Casualty and Life
License #
Real Estate Appraisal Trainee
License
Community &
Volunteer
City of Raleigh Athletics
2004-2010 Head Coach-
Girls Softball Rec Team(s)
Special Olympics Volunteer
Softball ASA Umpire
Coaching Staff 18U Travel
Softball Team-College
Showcase Team
2018-2020 Volunteer Coach
-ECU Club Softball Team
Experience (continued)
Owner - Field Coordinator Horizon Real Estate Services October 2008 -January 2014 Raleigh NC
On-Site inspections for mortgage companies including foreclosures and listed properties. Manage small maintenance repairs while making sure properties are listed and marketed as required by Fannie Mae. Assist in area BPO’s based on current market conditions. Warranty Checks
Designer Raleigh East Designs
July 2004 – May 2008 (closed) Raleigh NC
Residential design of new construction and renovations to homes and townhomes including floor plan layouts, elevations, and foundation plans for New Homebuilders and Individuals. Work with developers and builders to create new plans based on regulation of subdivisions. Updating and modifying existing plans and file maintenance using AutoCAD 14 along with other design software.
Layout Designer Carolina Power & Light (Progress Energy) October 1997 – July 2001 Raleigh NC
Intergraphics Design Operator Contractor. Electrical Distribution Design. Create layouts and design electrical facilities for subdivisions within CP&L service areas. Maintain data base files, assure all design documentation was complete from initial design to final production. Use of MicroStation/Framme, AutoCAD, CIM and other GIS land base systems. Lead person on an 18-month reorganization project of data base files, which received special recognition by management. Member of SRT (Storm Response Team). Interests
Family & Friends
Sports
Traveling
Community Events
Outdoors
References
Available upon request
Contact this candidate