Business Process Senior

KATRINA STANFORD SR BUSINESS PROCESS ANALYST

Katrina Stanford

Senior Business Process Analyst

Phone Number: 443-***-**** Email: *****************@*****.***

Location: Silver Spring, MD Links: Linkedin.com/katrinastanford18/

SUMMARY STATEMENT

Business analyst with 10+ years of experience supporting fortune 500 companies and DOD through developing process’ and solutions. Notable achievements include saving organizations $500K annually and increasing revenue by 15% in 2020. Possess a B.S. in Sociology and Certification of Competency in Business Analysis.

WORK EXPERIENCE

SENIOR BUSINESS PROCESS ANALYST GDIT Washington, D.C 2021-Present

INFORMATION TECHNOLOGY SYSTEMS AND INFRASTRUCTURE

-Supporting organization transforming HR IT and Data throughout the DON partnership with OCHR and the Executive Management Program Office

Identifying and gathering relevant and quality data sources to address inefficiencies within HR data to address and recommend strategies through the lifecycle of SES positions by testing or exploratory data analysis (EDA)

Update, creating and supporting databases through requests and reports with key metrics to guide strategic decisions

BUSINESS INTELLIGENCE & DATA MANAGEMENT

-Implement Total Force Manpower and Human Resource Enterprise Information Technology Solutions that are Effective, Innovative and results oriented to Automate, expand self-service, increase productivity on dashboards and reports, and ensure data is accessible and easy to follow.

Designing, developing, and maintaining user friendly data visualizations and dashboards using complex datasets from TWMS, HR LINK etc.,

Implementing best practices to ensure dashboard design consistency for the best user experience.

Identify patterns and trends within EMPO data sets and empower stakeholders with data insights to improve the business. Determine the growth within data based on level of difficulty

AGILE PLANS, WORKLOAD RESOURCING, AND PRIORITIZATION

-Migrate Human Capital Data into Jupiter and QLIK to develop DON-wide Total Force (MIL, CIV, and KTR) Standard Business Intelligence Products for Leadership Knowledge and Decision Making.

Create Standard advocate reports for data analyses and to inform business decisions

Refining assets based on feedback, to ensure the continuity of accuracy and functionality.

Designing and delivering end user training materials for Executive Management Program Office as well as MAHRS team members, providing technical support when necessary.

SALES COORDINATOR DISCOVERY EDUCATION Silver Spring, MD 2020-2022

SALES ANALYTICS/INTELLIGENCE Develops 360 multi-year partnership programs for Fortune 500 companies, foundations, trade associations, and nonprofits as part of Discovery Education's Corporate Education Partnerships (CEP) team; tactics include video storytelling, digital curriculum, programmatic & marketing, sweepstakes, and direct investment in key markets (via 4 sales channels including key coalition SCC, SEL)

PRIORITY ACCOUNT REPORTING: Contributed to ~$50M+ and 60 closed deals (~$30M+ in new business and ~$20M in renewals/upsells since starting; $21M+ as a Sales Coordinator since November 2019) for partners including Boeing, 3M, Lockheed Martin, Microsoft, ASME, the Dove Self Esteem Project, Discover, and Nielsen Foundation

SALES PROCESS STRATEGY: Consults with all VP’s and Directors of Sales & Renewals to map partner CSR and business goals (i.e., workforce readiness, brand strategy, community relations, employee engagement) to proven Discovery Education solutions and a program narrative; additional support may include copywriting, presentation design, program pricing, and participation in client calls and meetings as needed

BUSINESS STRATEGY: Synthesizes input and insights from cross-functional teams to define and communicate new solutions that advance senior leadership’s strategic priorities, address sales lifecycle flow, and tap into new opportunities across the organization. This process uses sprints, and includes features of Scrum and Kanban, and leverages a CI pipeline.

SALES ENABLEMENT TOOLS: Designs, formats and develops concepts for 40+ partnership proposals annually for Fortune 500 companies, foundations, trade associations, and nonprofits looking to establish or strengthen their brand/CSR strategy through in-school initiatives in agile methodologies workflow

SALES REPORTING: Supportive cohort in Ideation work for half of new sales prospects and all current partners, resulting in 20+ closed deals and $27M+ in booked revenue over 1 1/2 years (during national disaster COVID-19 pandemic)

PIPELINE MANAGEMENT: Works directly with Senior Vice President and Senior Directors of Partner Impact and New Sales to determine sales strategy and support client calls and in-person presentations, proposals, email templates and case studies

PROJECT MANAGEMENT: Project manages the Ideation process—liaising with Global Marketing, Partner Impact, and external Discovery Communications teams (including Baker & Hill, Discovery's in-house creative agency, Ad Sales) as appropriate to strengthen concepts and ensure accurate reporting as product owner

CRM SR SOLUTION DEVELOPER EXPEDIA Naples, Italy 2018-2019

Redesigned mobile app to make it more user-friendly, resulted in 300,000 new downloads

Contributed to the Full Stack Development of a new CMS that was designed to better suit the needs of the client

Assisted in the development of an Open API for a new CMS

Developed new micro sites as requested and performed site maintenance as needed

Developed new security platform, decreasing threats by 46%

Managed a team of junior web developers, providing training and support remotely in Naples, Rome, and Florence Italy while studying abroad

SKILLS

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)

Expert knowledge of SQL and relational database management systems such as Qlik/Advana and Databricks

Skilled with Wrike and At Task, JIRA, project management software

Familiar with Agile software development methodology

EDUCATION

Name of School: UMES Name of School: Montgomery College Name of School: American University

Degree: BS in Sociology Degree: AS in Web Development Master’s in Strategic Communications

Graduation Date: 2010 Graduation Date: 2019 Graduation Date: 2023 Fall

CERTIFICATIONS/LICENSES

Qlik Developer Certification (completion August 2023)

PBA Business Analysis, 2021

PMI Agile Certified Practitioner (PMI- ACP), 2021

Google AdWords Certified, 2016

Project Management Professional (PMP), 2015

Google Analytics, 2015

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