Customer Service Inventory Management

David Wing Jr.

Atlanta, GA ***** C: 404-***-**** **********@*****.***

SUMMARY

To obtain a greater responsibility to fully utilize my leadership abilities and further my professional growth. I am a proactive leader with strengths in communication and collaboration. I am seeking an opportunity to grow as a professional in a demanding and rewarding business. I am skilled at taking on challenging issues with limited resources to deliver excellent results.

SKILLS

● Inventory Management & Logistics

● Call Handling & Issue Resolution

● Customer Service & Support

● Policy Enforcement & Compliance

● Communication & Interpersonal Skills

● Team Collaboration & Relationship Building

● Attention to Detail & Accuracy

● Adaptability & Multitasking

EXPERIENCE

2023-2024 - Residential Assistance Little Rock, AK

● Oversaw daily dormitory operations, ensuring resident compliance with campus policies and fostering a safe and inclusive living environment.

● Enforced campus policies and procedures, effectively communicating expectations to residents and reporting non-compliance to appropriate officials.

● Managed incoming inquiries from residents and campus officials, providing timely assistance and resolution to concerns.

● Utilized campus systems and coordinated meetings to enhance awareness of dormitory policies and improve adherence to compliance standards.

2021- Stratix Corporation Atlanta, GA

● Handled the loading and unloading of packages from trucks, ensuring efficient and accurate distribution.

● Served as an Assistant Lead, supporting team supervision and ensuring timely work completion.

● Ensured strict adherence to company policies and procedures, promoting a compliant and organized work environment.

● Fostered a positive team culture by encouraging collaboration, effective communication, and strong working relationships.

2018 - Taco Bell Atlanta, GA

● Provided exceptional customer service by actively engaging with customers, and demonstrating strong interpersonal and problem-solving skills.

● Addressed customer inquiries, resolved issues promptly, and handled complaints with professionalism and efficiency.

● Maintained a professional appearance while assisting with product placement and visual merchandising to enhance the shopping experience.

EDUCATION AND TRAINING

2024 Arkansas Baptist College Bachelor’s Degree: Business Administration - Little Rock, Arkansas 2022 – Omega Psi Phi, Chapter Alpha Delta Pi, November 20, 2022 - Little Rock, Arkansas ACTIVITIES AND HONORS

● Breast Cancer awareness

● Keeper of Records and Seal for Omega Psi Phi chapter

● Habitat for Humanity

● Georgia Chapter of Lupus Foundation - Lupus Awareness Walk

Contact this candidate