DAWN BARNES
Houston, TX *****
**********@*****.***
I have over nine years of experience in hospital and physician practice revenue cycle as well as medical coding and billing. I am a dependable, initiative-taking, and punctual person. I have successfully organized meetings and team-building activities. I have coached teams to adopt new strategies for better workflows, and as a member of your team, you will discover a hardworking and meticulous employee who works well in a challenging environment. I adhere to professionalism and working as a collaborator.
Work Experience
Lead Office Assistant - Hospital
Memorial Hermann Health System
August 2023 to Present
Assists the OR Environment/Holding Area Clinical Manager with planning, organizing, scheduling department workload, and making daily work assignments. Assists the OR Environment/Holding Area Clinical Manager with managing departmental employees provides daily performance feedback to employees as required, gives input into performance appraisals, conducts quality inspections, participates in interviews, and supervises employee training processes. Inspects physical condition of facility and takes appropriate corrective actions. As needed, will assist with physical preparation of patient and physical environment according to the age/ needs of the patient/population served. Transport and transfers patients as necessary. Functions as a porter between departments ensuring required medical supplies, information, specimens, and products are delivered in a timely fashion.
Collaborates with Holding Area Nurse to provide staffing resources to the Holding Area. Ensures safe care to patients, staff, and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/ continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff. Other duties as assigned.
Referral Coordinator
Memorial Hermann Medical Group Cardiology
March 2023 to August 2023
Managing Incoming Referrals for MHMG Cardiology Group, Billing/Insurance Verification/MOA Duties
(as needed) Accounts Receivable/Posting Payments. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. Ensure complete and accurate registration, including patient demographic and current insurance information. Assemble information concerning patient's clinical background and referral needs. Provide appropriate clinical information to specialists.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. Review details and expectations about the referral with patients. Scheduling/Data Entry Referral Coordinator/par III
MEMORIAL HERMANN MISCHER NEUROSCIENCE ASSOCIATES
October 2019 to March 2023
Managing/Requesting Incoming and Outgoing Referrals for Memorial Hermann Mischer Neuroscience Associates. Billing/Insurance Verification/MOA Duties (as needed) Accounts Receivable/Posting Payments. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. Ensure complete and accurate registration, including patient demographic and current insurance information. Assemble information concerning patient's clinical background and referral needs. Provide appropriate clinical information to specialists. Contact review organizations and insurance companies to ensure prior approval requirements are met. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. Review details and expectations about the referral with patients. Scheduling/Data Entry Patient Access Representative/registrar
HUNTSVILLE WOMENS' CENTER
October 2015 to September 2019
Front Medical Office Assistant/Insurance Verifier Managing paperwork. Assessing a patient's insurance coverage. Collecting payment for treatment, Coordinating with insurance companies. Updating patient medical records. Contacting community services on behalf of patients. Preparing reports for managerial staff as well as educating patients on how to manage follow-up care. Maintaining ongoing communication with the medical team assisting Radiology Physician. Data Entry/Accounts Receivable/Posting Payments/ Scheduler - Patient Diagnostic.
Education
Bachelor's degree in Healthcare Management
American InterContinental University-Online - Schaumburg, IL January 2019 to March 2021
BACHELOR in BUSINESS ADMINISTRATION HEALTHCARE MANAGEMENT INTERCONTINENTAL UNIVERSITY - Schaumburg, IL
January 2019 to March 2021
Skills
• EMR Systems
• QuickBooks
• Healthcare Management
• CPT Coding
• HIPAA
• Practice Management
• Office Management
• Medical Receptionist
• Accounting
• Medical Scheduling
• Medical Records
• Quality Assurance
• Epic
• Insurance Verification
• Accounts Receivable
• Anatomy Knowledge
• ICD-10
• Data Entry
• ICD-9
• Management
• Financial Services
• Medical Office Experience
• Medical Billing
• Medical Coding
• Medical Terminology
• Cerner