Forklift Operator
Resume:
Bloomington, MN ***37
******************@*****.***
Erik Fuentes-Ramirez
Objectives:
●To help people and provide satisfying customer service by adding quality and value to their experience.
●To pursue a career in business that will supplement my skills in customer service and personal selling and to gain hands-on experience and get involved in advertising, public relations, sales promotion, and personal selling.
●To gain experience in Asset Protection Specialization and getting involved with law enforcement interaction to conduct safety and security activities at store level.
●To serve people and the community in order to ensure safety and security for customers, associates and vendors.
●Assist with controlling loss and shrink by performing loss prevention related activities and monitoring loss prevention related policies and programs. Deter, detect and apprehend individuals committing thefts or other crimes at store level. Assist in other loss prevention related activities. Provide a safe and secure store environment for customers, associates and vendors.
Experience/Work History
2023-Present
Courtyard by Marriott Edina Bloomington
4460 west 78th Street Cir, Bloomington, MN 55435
Barista
Bartender
Server
●To prepare and serve hot or cold beverages and food products; Clean, sanitize work areas, utensils, and equipment; Examine temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning; Cleaning and sanitizing of service or seating areas; Receive or stock supplies or retail products; Wrap, label, or date food items for sale;Taking out garbage; Provide customers with product details and preparation descriptions; Stock customer service stations with paper products or beverage preparation items; Receive and process customer payments; Take customer orders and convey them to other employees for preparation.
●Customer Service: Greeting customers, taking orders, and serving drinks and food. Ensuring customers have a positive experience.
● Mixing Drinks: Preparing and serving alcoholic and non-alcoholic beverages according to recipes or customer preferences.
●Inventory Management: Keeping track of stock levels, ordering supplies, and ensuring the bar is well-stocked.
●Cash Handling: Managing cash registers, processing payments, and giving out change accurately.
●Cleaning and Maintenance: Keeping the bar area clean and organized, washing glassware, and ensuring equipment is in good working condition.
●Compliance: Adhering to all local and state laws regarding alcohol service, including verifying the age of customers and refusing service to intoxicated individuals.
●Knowledge:Staying informed about new drink recipes, techniques, and industry trends.
2022-2024
International Paper
3701 4th Avenue East, Shakopee, MN 55379
ForkLift Operator
●Use of sit-down forklift to assist truck drivers unloading and relocating pallets of corrugated materials.
●Load pallets of recently produced products from the production line.
●Use of RF Scanner and desktop computer to track inventory with proprietary systems.
●Performed packaging and shrink-wrapping of finished products from the production line.
●ForkLift Operator: Loading and unloading items to and from trailer; Safely stacking and unstacking large quantities of goods onto shelves or pallets in warehouse. Equipment and safety inspections. Following federal regulations. responsible for operating a forklift to move heavy materials and products within a warehouse or other work environments. This includes loading and unloading trucks, stacking and organizing goods, and transporting items to different areas.
2019 - 2022
Target
1750 South Robert Street, West Saint Paul, MN 55118
Starbucks Barista
Fulfillment
General Team Member
●Fulfillment picking and stocking with use of pallet jack and RF Scanner.
●Helped with loading and unloading trucks as needed.
●Use of computers to print labels and accurately place on products.
●Helped within customer service and cashiering duties.
●Flexed to Starbucks Barista work as needed from the company.
2018 - 2022
Embassy Suites by Hilton Bloomington Minneapolis
2800 American Blvd. West, Bloomington, MN 55431
Front Desk Representative
Night Auditor
●Front Desk Representative to handle incoming guests and issue room cards.
●Performed accounting and settled books, finances, etc. to prepare everything for day shift.
●Assist guests with their overnight requests and balance accounts from the day shift. Responsibilities include checking in guests, handling their requests and taking reservations.
●Other responsibilities include securing premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points permitting entry.
●Responsibility includes working with the Police Department to ensure the safety of all guests and to report any suspicious activities.
2018 - 2019
Starbucks
7503 France Avenue South, Edina, MN 55435
Barista
●To prepare and serve hot or cold beverages and food products; Clean, sanitize work areas, utensils, and equipment; Examine temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning; Cleaning and sanitizing of service or seating areas; Receive or stock supplies or retail products; Wrap, label, or date food items for sale;Taking out garbage; Provide customers with product details and preparation descriptions; Stock customer service stations with paper products or beverage preparation items; Receive and process customer payments; Take customer orders and convey them to other employees for preparation.
2015 - 2016
The Home Depot
400 W 79th Street Bloomington, MN 55420
Deliveries
Garden Sales Associate
Customer Service
Sitdown Forklift Operator
Order Picker Operator
Reachtruck forklift Operator
●Deliveries: Fulfilling delivery orders, unloading and loading deliveries of merchandise using forklift machines.
●Garden Sales Associate: Assisting customers with specific needs, stocking and organizing inventory.
●Customer Service/Cashier: Assisting with customers with transactions, handling customers' exchange and returns.
●Use of sit-down forklift to assist truck drivers unloading and relocating pallets of corrugated materials.
2014 -2015
Crowne Plaza
5401 Green Valley Drive Bloomington, MN 55437
Dishwasher
●Cleaning and sanitizing dishes, utensils, kitchen, and food preparation equipment. Maintaining kitchen work areas clean, organized, and sanitized.
2013 -2014
Cupcake and Mason Jar
1565 Cliff Rd #1 Eagan, MN 55122
Dishwasher
●Cleaning and sanitizing dishes, utensils, kitchen, and food preparation equipment. Maintaining kitchen work areas clean, organized, and sanitized.
2010 - 2011
Target
2555 W 79th Street Bloomington, MN 55431
Cashier
Starbucks Barista
Sales Floor Associate
Pizza Hut Express
●Fulfillment picking and stocking with use of pallet jack and RF Scanner.
●Helped with loading and unloading trucks as needed.
●Use of computers to print labels and accurately place on products.
●Helped within customer service and cashiering duties.
●Flexed to Starbucks Barista and Pizza Hut Express work as needed from the company.
Education
November 2011
Minnesota Department of Education, Roseville, MN 55113
●General Education Diploma (GED)
2023
Normandale Community College, Bloomington, MN 55431
●Liberal Education Associate in Science
2024
Normandale Community College, Bloomington, MN 55431
●Criminal Justice Associate in Science
Skills and Experience
●Fluent in writing, speaking, and reading in English and Spanish
●Translating fluently from English to Spanish & from Spanish to English
●Retail experience in cashier, sales associate, and customer service
●Personal Selling Experience
●Microsoft Word Processing Skills, Microsoft Access Computer Skills, and Microsoft Excel Computer Skills
●Leadership
●Work Ethic
●Problem Solving
●Time Management
●Forklift Experience
●Order Picker Experience
●Reach Truck Experience
Certifications
06/20/2019-06/2024
●Cardiopulmonary Resuscitation (CPR) Certified
●Automated External Defibrillator (AED) Certified
References
4KIDS of South Florida Director
Andre Morris 954-***-****
Internal Revenue Service Accountant
Edwin DeLeon 952-***-****
Northland Credit Corporation Contract Administrator
Diana Hoopman 952-***-****
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