Customer Service United States

SHAWNI DACUS

Washington, UT, United States, *****

Home: ***-***--****

***********@******.***

Detail-oriented go-getter, ready to take on the world type of girl, with 7+ years of experience in customer service. Efficient in performing administrative and front-desk tasks and problem- solving. Excellent at creating a friendly, positive atmosphere every while maintaining 100% professionalism.

Experience

Construction

Desert Valley Concrete

12/2021

Construction Clean Up

Substantial experience in conducting clean-up and tidying of construction sites and newly developed buildings with in-depth knowledge of cleaning procedures, safety practices, and garbage disposal methods. Remarkable knowledge of inventory stocking, warehouse operations, and customer service practices. Proficient in operating various types of hand tools and other power tools. Able to manage and complete all assigned jobs, efficiently and on time, ability to drive construction vehicles. Customer Service

Holm Building Solutions

1/2012

Receptionist

Duties included providing administrative support to employees and managers via a range of tasks related to communication and organization, including answering phones and emails, data entry, maintaining a filing system, creating the weekly schedules for all employees, managing payroll, and scheduling all appointments for the company. I was responsible for time-sensitive and confidential material. Housekeeping

Modern Touch Cleaning

1/2017

Shift Lead

Meticulous and professional housekeeper for vacation homes and Air BnB's. Efficient at organizing, arranging, sanitizing, changing linens, and maintaining an overall comfortable and inviting experience for guests staying in the homes.

Promoted to shift lead within 90 days of starting because of my excellent attention to detail and ability to naturally lead.

, St. George, Utah, United States

–1/2024

, Washington, Utah, United States

–12/2016

, St. George, Utah, United States

–1/2022

Skills

Communication Active Listening Flexibility

Computer Skills Adaptability Attention

to Detail

Creativity Problem-Solving Resilient

Leadership Critical Thinking

Interpersonal Skills

Licenses/Certifications

CPR Certified

Certified in Narcan Administration

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