Jalena Van Dyke
Golden, CO *****
****************@******.***
Professional Summary
• Enjoyable to be around
• Consistent Worker
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Athletically Minded Sales Representative
DaBella-Denver, CO
January 2025 to Present
•Meeting with pre-scheduled leads: Attending appointments set up by the company with potential customers.
•Needs analysis: Identifying the specific home improvement needs and desires of each customer.
•Product presentation: Demonstrating DaBella's range of home improvement products and services, highlighting their benefits and features.
•Closing sales: Negotiating pricing and securing contracts with customers by effectively presenting the value proposition.
•Relationship building: Maintaining ongoing communication with clients to foster trust and loyalty
•Sales pipeline management: Tracking sales progress and actively managing leads throughout the sales cycle
•Following up with leads: Reaching out to potential customers who may not have made a decision immediately
•Compliance with company guidelines: Adhering to sales policies and procedures
•Sales training: Receiving comprehensive training on DaBella products, sales techniques, and customer service standards
•Performance-based compensation: Earning a commission structure based on sales achievements, often with the potential for significant bonuses
•Territory management: Covering a designated geographic area to generate leads and close deals Budtender/Receptionist
Colorado Cannabis Connection-Denver, CO
July 2024 to October 2024
• Managing inventory.
• Keeping records of products.
• Reaching product sales goals.
• Marketing on social media.
• Following state compliance.
• Securing customer identification.
• Organizing store products.
• Greeting visitors
• answering phones
• Maintaining the Reception Area
• knowing up-to-date medical marijuana related laws
• making sure identification is up-to-date, medical and otherwise Front Desk Admin/ Budtender
Pig n Whistle-Denver, CO
August 2023 to April 2024
• In charge of ensuring compliance with state regulations, maintaining inventory, supervising staff, and handling customer service.
• Responsible for overseeing the operations and management of all areas in the workplace.
• main responsibilities consist of checking customers in, handling medical patient files, and assisting with all other day to day administrative tasks.
• Answering phones, Making sure all questions and needs are handled.
• Interacting with customers in a warm and professional way.
• Being aware of current cannabis-related legal restrictions
• Making sure all medical documents not only for regular medical patients, but EPC patients were all up- to-date not only in their physical folder and flow hub, but also in metric.
• Controlling in and out traffic of the dispensary based on safety, communicating with security outside and setting up the tone of the store.
• cleaning first thing in the morning and once more before I leave. Lobby and bathroom. Budtender/Receptionist
Mile High Medical Cannabis LLC (dba Lit)-Denver, CO June 2023 to August 2023
• Managing inventory.
• Keeping records of products.
• Reaching product sales goals.
• Marketing on social media.
• Following state compliance.
• Securing customer identification.
• Organizing store products.
Medical Assembly
Terumo Blood and Cell Technologies-Lakewood, CO
April 2022 to August 2022
• Ensured job was performed in a clean and safe working environment
• Operated a variety instruments including, Labeled supplies and Cut Vinyl
• Loaded and inspected product
• Assembled materials
• Recorded production process
• Documented Foreign Object Damage (FOD)
• Inspected finished products
Trimmer
Solace Meds-Wheat Ridge, CO
January 2022 to March 2022
• Organizational skills; cleanliness; precision
• knowledge of marijuana plant anatomy and strains
• ability to weigh accurately
• ability to sit and focus for long periods of time
• manual dexterity
Beer Ambassador
The Golden Mill-Golden, CO
August 2020 to December 2020
• I would educate the guests about the different kinds of beers and help them pour their beer properly attend to any of their other needs.
• I would also check in and check out any of the guest and help with financial questions or concerns.
• I would constantly clean the lobby and areas people sat.
• Maintain clean drinking glasses and eating areas. Sandwich Artist/Cashier
COLORADO SCHOOL OF MINES-Golden, CO
August 2018 to March 2020
• Organized food preparation stations and replenished supplies to maximize efficiency.
• Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods
• Maintained high standards of customer service during high volume work shifts and fast paced operations.
• Restocked kitchen supplies by rotating food according to dates. Sonic Carhop-Golden, CO
May 2017 to December 2019
• Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
• Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items
• Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
• Carried trays weighing up to 30 plus pounds to correct cars.
• Informed customers of regular deals or monthly specials, up selling 70% of orders. Deli/Cashier
Edward's Meats-Arvada, CO
August 2019 to November 2019
• Counted drawers at start and end of the shifts to validate daily records.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-Of-Sale system.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Received product orders, unloaded merchandise and arranged store stock into appealing displays. Salon Receptionist
Shabby Sheek Nail & Hair Boutique-Golden, CO
April 2013 to January 2016
• Greeted Visitors, assessed needs and directed them to appropriate personnel.
• Successfully booked appointments to allow sufficient time for all services requested.
• Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with their needs.
• Advised customers of seasonal promotions to create rapport and improve sales.
• Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
Education
High school or equivalent in Diploma
McLain Community High School - Lakewood, CO
May 2014 to Present
Skills
• Cash Handling (9 years)
• Food service
• Upselling
• Hand tools
• English (10+ years)
• Dancing
• Office experience
• Front Desk/Admin (4 years)
• Organizational skills
• Commercial cleaning
• Quality control
• Food Handling (4 years)
• Guest services
• POS
• Janitorial experience
• Flowhub (2 years)
• Documentation Review
• Metric (2 years)
• Assembly (1 year)
• Front desk
• Food industry