Sales Rep business development manager

Skills

Experience

GENA CANIGLIA

804-***-**** ************@*****.*** Omaha, NE 68116

Results-driven Sales and Account Development Specialist with a proven track record of building long-term customer relationships and exceeding sales targets. Possesses strong business acumen and excels in customer service, demonstrating adaptability and flexibility in fast-paced environments.

• Relationship Building • Quick learner

• Self Motivated • Adaptability and Flexibility

• Excellent verbal and written communication • Organizational Skills

• Product branding • Consultative Selling

Director of Operations

SKIN EXPERTS, Omaha, NE

January 2025 - Present

Analyzed existing processes, identified areas for improvement and created new procedures to optimize workflow.

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Responsible for prospecting new business as well as developing relationships with other local businesses to create mutually beneficial partnerships

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• Manages B2B accounts within designated territory

• Attends networking meetings and events

• Develops and implements marketing and advertising strategies

• Uses consultative selling to exceed membership sale goals Territory Sales Representative

EAGLE DISTRIBUTING INC., Fremont, NE

September 2024 - January 2025

• Started as inside phone sales rep

• Responsible for $200,000 monthly gross profit

• Managed 350-400 existing accounts while increasing sales by 10% in first two months

• Managed multiple lines of customer communication and responded to requests promptly

• Proficient in industry related programs such as encompass tech and ClickUp, as well as Microsoft Office

• Promoted to on-premise sales rep November 2025

• New territory responsibility: $150,000 monthly gross profit

• Managed 60-70 regular accounts

• Worked with management teams to develop monthly, quarterly, and annual sales plans, goals, and targets Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels

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Owner

Education

CREATE COLLECTIVE BEAUTY STUDIO, Scottsdale, AZ

November 2018 - September 2024

• Built solid foundation of business acumen, technical skills, and proven practices for daily operations

• Developed print advertising, social media campaigns, and networking events to drive business growth

• Monitored industry trends to identify opportunities for improvement Developed strong consultative selling skills by providing excellent client consultations and maintained a high standard of customer service

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• Grew business month over month allowing for opening of brick and mortar location June 2019 Beauty & Aesthetic Business Development Consultant SELF-EMPLOYED, Phoenix, AZ

January 2019 - June 2024

• Sold and provided business management services to various companies within the industry

• Partook in the start up of new businesses

• Assisted business owners with restructures

• Created and implemented business development and future growth plans

• Trained employees on products, devices, and company procedures Lead Patient Care Coordinator/ Practice Manager

LUXE MEDICAL ARTISTRY, Scottsdale, AZ

September 2017 - October 2018

Performed thorough consultations for invasive and non-invasive medical aesthetic treatments and procedures

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Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries, addressing complaints, and resolving issues

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Used computer and job-related software such as Microsoft, PDF, AestheticsPro, etc. to compile and record medical charts and reports

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• Performed daily administrative duties

Protected patient rights by maintaining medical and financial information confidentiality in accordance with HIPAA

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Mentored and trained new patient care coordinators and aestheticians on company policies, medical terminology, products, procedures, and protocols

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Hairstylist/ Owner

SOLA SUITE- SELF EMPLOYED, Scottsdale, AZ

September 2012 - September 2017

• Worked as a self employed cosmetologist in a rented studio suit Grew business by training in and adding additional aesthetic services such as skin care and permanent makeup

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Certification in Professional Studies

Metropolitan Community College, Omaha, NE

January 2025

• Relevant Coursework

Awards

Licenses

Highlighted Successes from Business Development Consulting Completed coursework and obtained

certification in Professional Sales Skills

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• WSET Level 1 Award in Wines

Currently licensed in Cosmetology/ Aesthetics

Attended program at Chesterfield Technical Center, Midlothian, VA September 2008- June 2010

Pretty Little Pores, March 2023-June 2024

- B2B skincare product sales for startup line

- New client acquisition

- 87% retention rate over 6 month period

Skinfix Studios

- Internal marketing and sales

- Developed and implemented business restructure, trainings and marketing plans

- Event coordination and management

- Helped grow company from studio suite to first brick and mortar

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