RIZWANA KHAJAPEER
Business Analyst/Product Owner
PO/PM Certified – Product Owner/Project
Manager
***.****@*****.***
+1-860-***-**** - USA
Rizwana is a Business Analyst SME with 13 years of experience in IT industry with strong domain knowledge in She is PO/PM certified. Understands the roles and
responsibilities of Product Owner and Product Manager. Demonstrates strong Project management background with great leadership and problem-solving skills.
Property & Casualty insurance with multiple LOB's(Auto, Workers Compensation, Agribusiness, CMP & Umbrella) Rizwana has worked at a client location Hartford, USA for 4 years leading multiple projects independently.
During her overall tenure she has handled multiple roles such as Tester, Team Lead, Change Analyst, Lead Business Analyst, Project Manager, Lead Product Manager.
Key Strength: Handling challenging clients and situations, Stakeholder management, leading the team along with the project.
Bachelor’s in computer application from Bangalore
university.
Core Areas of Experience
SAFe (Scaled Agile Framework) Practices Expert
Business Analysis & Product Owner
Agile Delivery Methods: Scrum Implementation
Knowledge and Skills
Tools/Others
Rally/JIRA
Lucidchart/Adobe XO
Quality Center
MS Office (Word, Excel, Project, Visio, OneNote)
Knowledge of SOL and DB2
Mainframe Policy Administration System
Ratabase - Rating Engine
Accenture - Dec 2015 to Till date
Role - Lead Business Analyst/Product Owner: Onshore & Offshore
• Led 2 cross functional teams as a Business Analyst. She was responsible for creating and managing user stories for 2 cross functional teams.
• She was primarily responsible for delivering the requirements for multiple lines of business at Travelers.
• Expertise in gathering requirements, completing gap analysis, working with neighboring teams, collaborating with Business Owners/SME/Developers/QA to ensure flawless execution under Waterfall & Agile Methodologies (Scrum & Kanban).
• Ensured that User stories are prioritized by collaborating with business owners/team leads.
• Driven elicitation meetings independently with scrum team.
• Communicated issues/risks/status to business project stakeholders throughout the project implementation.
• Test and validated the product developed by the development team for ongoing feedback from stakeholders to ensure the team is moving in the right direction.
• Handled and resolved PROD issues by doing an RCA (Root Cause Analysis) and working with DBT teams to resolve issues
• Assisted Product Owner In creating product roadmap.
• Worked closely with Product Owner to create and manage Product backlog.
• Assisted Product owner with defining Epics.
• Facilitated Product backlog refinement sessions during the absence of Product Owner.
• Single point of contact from onshore for other applications handled by other offshore BA team members.
• Also participated as a team member in the Hackathon and her team won the 1st place for the Harford location.
• Participated in ACORD lnsuretech Innovation Challenge and was one of the team members who presented their idea in New York in 2019.
• She has also mentored few Business Analysts on Domain knowledge and Business Analysis skills.
Accenture -2014 to 2015
• Worked as a Business Analyst for 1 year in Auto Line of Business. She was responsible for writing the Business Scope documents. HCL - 2010 to 2014
Role - Associate Business Analyst
• As an Associate Business Analyst worked for 3 years for Auto Line of Business.
• Primarily she was involved in closely working with stakeholders to gather the requirements and create BRD's.
Lead Business Analyst/Product Owner
Experience