Customer Service Laundry Attendant

Asia McGlotten

Baltimore MD 443-***-**** *********.****@*****.***

PROFESSIONAL SUMMARY

Dedicated and reliable professional with experience in laundry operations, housekeeping, warehouse, clerical work and delivery driving. Proven ability to maintain high standards of cleanliness and provide excellent service while ensuring timely and safe transportation. Key Skills:

Time Management

Attention to Detail

Customer Service

Organization

Safety Compliance

Communication

PROFESSIONAL EXPERIENCE

Laundry Attendant

Operated washing machines and dryers, following proper procedures for sorting, washing, and drying various types of fabrics

Performed routine maintenance on laundry equipment, reporting malfunctions to management

Kept track of laundry supplies and notify management when reordering is necessary

Maintained a clean and organized laundry area, ensuring compliance with safety and sanitation standards

Provided friendly and efficient service to guests and staff, addressing any laundry-related inquiries or concerns

Sudsville Baltimore, MD 03/2022 – 09/2023

Warehousing

Organized and stored products in designated locations, maintaining accurate inventory records

Picked, packed, and prepared orders for shipment, ensuring accuracy and timeliness

Inspected products for damage or defects and reported discrepancies to management

Prepared shipping documents and labels, and loaded outbound shipments for delivery

Adhered to safety protocols and guidelines to maintain a safe working environment

Operated scanners, computers, and other equipment to track orders

Maintained cleanliness and organization in the warehouse, ensuring that work areas were free of hazards

Processed returns from customers and suppliers efficiently and accurately

DHL Elkridge, MD 10/2021 – 02/2022

Chesapeake candle warehouse Baltimore,MD 10/2015 – 06/2016

Annapolis Rd mail room Baltimore,MD 05/2015 -10/2015

Fila shoe Warehouse Baltimore,MD 10/2014-05/2015

Under Armour Factory Warehouse Curtis Bay, MD 02/2014- 09/2014

Will Call Clerk

Received and process will call orders, ensuring accuracy in order details and customer information.

Prepared orders for pickup, verifying items against customer requests and ensuring quality standards.

Assist customers at the will call desk, providing friendly and efficient service.

Send out emails, and print out work orders.

File orders for customers.

Use the ASW400 system to complete assignments.

Handle customer inquiries, providing information about products, order status, and any issues that arise.

Coordinate with warehouse staff to ensure timely fulfillment of orders.

Update inventory records and assist with stock management as needed.

Follow all safety and operational procedures to maintain a secure and efficient work environment.

Southern Glazers Wine & Spirits Baltimore, MD 01/2022 – 04/2022

EDUCATION & CERTIFICATES

Strayer University Student for BBA(remote)

Goodwill Industries of the Chesapeake, Inc. Baltimore, MD

Job Readiness Certificate

Harbor City Achievement Academy High School Baltimore, MD

High School Diploma

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