Data Entry Financial Services
Resume:
Carlton S. James
***-*** ******** ******, *******, ON M5A 3Z1,Tel: 416-***-**** *********@*****.**
Highlights of Skills and Qualifications:
Highly skilled financial services professional and administrator with exceptional problem solving capability and effective time management skills.
Highly skilled in processing complex funds transfers requests, ensure 100% accuracy and timely management and recording of all financial records.
Subject matter expert in data entry management of financial records and account reconciliation, and filing systems management to support bookkeeping records.
Ability to identify ATON and NON-ATON transactions and initiate accordingly in keeping with established SLA.
Advance knowledge of customized software and accounting databases including Accpac, Simply Accounting, Excel, QuickBooks, FundSERV and Dataphile.
Advance knowledge of financial report preparation, accounts analysis and out-of-balance accounts reconciliation.
Exceeded monthly goals and targets expectations.
Bachelors Degree in Business Operations and E-Commerce.
Advanced certificate in Accounting.
Work Experience:
SUNLIFE
Client Service Representative 09/2021 – 06/2022
Updated client files, make proactive calls to internal business partners for outstanding invoices/transfers.
Make electronic cash application payments.
Prepared and distributed invoices (investment sheets).
Prepared and disseminated contracts to Mutual Funds Dealers and other stakeholders.
Coordinated incoming cheques while ensuring information accuracy, integrity, and thoroughness.
Performed miscellaneous account maintenance to customer accounts.
Make proactive and responsive calls to internal and external business partners to address clients concerns.
Engaged Microsoft excel software for excel spreadsheet cheques processing.
BMO
Mutual Fund Processor – Senior 04/2019 – 04/2021
Executed various miscellaneous functions to maximize operational efficiency and effectiveness.
Responsible for trades reversals and loss collection.
Responsible for all financial and non-financial transactions including rejects when deemed applicable.
Performed LOBs, reconciliation, trade corrections and QC functions within the department. Serviced as point of contact between clients and internal business partners.
Knowledge of Registered Plans risk mitigation strategies, Livelink and R-Term.
Established and closed clients account, rollovers and initiate T2033 and T2151 transfer forms to relinquishing institutions.
Prepared daily and monthly metrics (stats) AAT, JHN, JHI and BLA for onshore and offshore.
Reconciled daily predeposit cheque batches deposit for bank purposes.
Scotiabank, Toronto 09/2015 – 03/2018
Senior Reconciliation Officer
Promoted from contract position to full-time staff position to provide accounting expertise for reconciliation of manual and non-manual trade accounts
Ensured that all the accounts and Registered plans were accurately reconciled and balanced.
Ensured Mutual funds are entered into the system Based on clients’ requests.
Reconciled MPower cash and positions accounts to ADP control account, researched account balances, processed closing accounts and responded to all enquiries.
Ensured that the mutual funds invested by the clients are balanced and updated in the system
Performed month-end and quarterly-end reconciliation for cash and position accounts
Coached and guided team members on reconciliation functions
Scotiabank, Toronto 11/2012 – 09/2015
Senior Portfolio Reconciliation Officer (Contract)
Reconciled accounts for Summit Trading, investigated out-of-balance accounts, and compiled spreadsheet reports
Compiled cover page reconciliation report listing for AS400 balance to ADP cash balance, and resolved all DAP accounts, and trained staff on Summit reconciliations
DWM Securities Inc. Toronto 10/2011 – 11/2012
Associate, Mutual Funds Reconciliation - Contract
Processed mutual fund non-financial transactions, ensured account updates and accuracy, and opened accounts for reconciliation purposes, and replied to fund company inquiries regarding missing applications and account changes
RBC, Toronto 03/2011 – 07/2011
Data Processor (Short-term Contract)
Processed data from New Work Form to Excel spreadsheet and Access database, verifying accuracy and data integrity
Uploaded data using Bookname program to verify client information against statements
Processed daily ATON RSP, RIF, LIRA, TFSA, and cash wire transfers
Verified RSP type and loaded to Excel spreadsheet for client asset list process
Spad aging ATON accounts to reflect current standing and confirmed asset list returns.
Processed daily mortgage journals, Right Faxes, Grads, RBC Express and PSC data
Cross-referenced 02866/02916 BSC proofs, ensuring tapes balance to cheque amounts
Cross-referenced PeopleSoft data, ensuring accuracy of journal entries
Performed privacy checks to ensure confidentiality of clients’ data
CIBC Mellon Global Securities Service, Toronto 06/2005 – 11/2009
Reconciliation Specialist, Pooled Funds
Processed 150+ trade instructions for clients and investment associates on daily basis, and processed Canadian and American cash transfers
Reconciled client statements to custody holdings, ensured accurate balances, reconciled department suspense accounts and followed up on outstanding balances
Updated daily master reconciliation spreadsheets, prepared reconciliation statistics for management reports and organized daily and quarterly department meetings
Participated in cross-department training to ensure service continuity and achievement of goals, and processed accurate daily and monthly investment prices
Education and Professional Development:
Centre for Education and Training, Toronto: 2018
Self-directed online learning
www.alison.com Diploma in Legal Studies, in process
DeVry Institute of Technology, Calgary, Alberta: 2004
Bachelors Degree in Business Operations and E-Commerce
Recognized with Academic Distinction Award for Senior Project
George Brown College, Toronto: 1987-1988
Certificate in Accounting
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