Inventory Management A Business
Resume:
Robert Williams
Roosevelt, UT *****
**************@*****.***
Professional Summary
Thanks for looking at my Resume! To start off i am very versatile and very detail oriented. I am a very quick learned and can learn a new trade in the matter of a couple hours or depending on the task a day or so. MY Background is around Automotive. I have done Automotive mechanic work/Detail/Estimating/ Parts/Even Sales. I am a Huge car enthusiast and i just enjoy working on them and being around them. Looking through my Resume you will find different Times Between California/Utah/Denver. I moved back to California for a while to be on my own and start a business while Working for Walmart to offset Money coming in. Well i Learned that starting a business in California is not cheap. Now Coming back out this way i moved back home to Utah home and me and my fiancé were here for a couple days and we had to pack up and Stay in Denver for a while until it was time for the baby to come. We were on High Alert watch and we were put into the most well known Hospital in America. But I couldnt just not work at the time so i Went to Work at BMW For the time Being. Long story Short were back home now.
I Currently Live in UTAH
I am open to learn!
Authorized to work in the US for any employer
Work Experience
Lead Operations Specialist
Fed Ex Ground-Denver, CO
April 2024 to August 2024
• Implemented new inventory management system, resulting in a XX% reduction in stock discrepancies
• Developed and implemented standard operating procedures (SOPs) for receiving, storing, and shipping goods
• Oversaw the accurate picking, packing, and shipping of customer orders within specified timeframes
• Maintained accurate records of inventory levels using inventory management software
• Conducted regular audits to ensure inventory accuracy and resolve any discrepancies or issues promptly
• Trained new hires on warehouse processes, equipment operation, and safety protocols
• Monitored key performance indicators (KPIs) such as order fulfillment rate, on-time delivery rate, and cycle time to drive continuous improvement efforts
• Reduced order processing time by implementing barcode scanning technology resulting in a XX% increase in order fulfillment speed
• Managed inbound and outbound shipments, ensuring timely delivery of goods to customers Automotive Sales Consultant
BMW of Denver Downtown-Denver, CO
April 2024 to August 2024
• Built and maintained a strong client base through exceptional customer service, resulting in a high rate of repeat business
• Collaborated with the finance department to secure competitive financing options for customers, resulting in increased sales volume
• Provided expert advice on vehicle selection based on customer needs, preferences, and budget constraints
• Negotiated pricing agreements with customers while maximizing profitability for the dealership
• Utilized CRM software to track leads, manage customer interactions, and follow up on inquiries in a timely manner
• Assisted customers with trade-in evaluations by conducting comprehensive appraisals of their vehicles' condition and market value
• Resolved customer concerns or complaints promptly and professionally to ensure high levels of satisfaction were maintained at all times
Automotive Team Lead
Walmart-Moreno Valley, CA
August 2023 to April 2024
• Implemented effective communication strategies to foster collaboration and improve team productivity
• Monitored team performance and provided regular feedback to drive continuous improvement
• Created performance metrics and tracked key indicators to evaluate individual and team performance
• Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities
• Led a team of XX employees, providing guidance and support to ensure successful completion of projects
• Developed and implemented training programs for new team members, resulting in reduced onboarding time by XX%
• Created performance metrics and tracked key indicators to evaluate individual and team performance
• Identified skill gaps within the team and coordinated training sessions to enhance overall capabilities
• Streamlined workflow processes resulting in an increase in efficiency by XX%
• Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles
• Implemented a new performance evaluation system that provided more accurate feedback for employee development
• Identified opportunities for process improvement and implemented changes resulting in XX% increase in productivity
• Performed diagnostic tests and repairs on various automotive systems, including engines, transmissions, brakes, and electrical components
• Maintained accurate records of all repairs performed, including parts used and labor hours logged
• Assisted in training new technicians on proper repair techniques, safety protocols, and company procedures
• Performed engine tune-ups, oil changes, tire rotations, wheel alignments, and other routine maintenance tasks according to manufacturer specifications
• Maintained a clean working environment by organizing tools, equipment, and work areas regularly Client Advisor
Heritage Ford of Vernal-Vernal, UT
April 2020 to August 2023
• Developed and maintained strong relationships with clients, providing personalized service and addressing their needs
• Resolved customer complaints and issues promptly, ensuring high levels of customer satisfaction
• Collaborated with the marketing team to develop effective strategies for attracting new clients
• Conducted market research to identify potential target markets and create targeted sales campaigns
• Negotiated contracts with clients while ensuring profitability for the company
• Trained new team members on product knowledge, sales techniques, and customer service best practices
• Analyzed sales data regularly to identify trends, opportunities for improvement, and areas of success
• Consistently exceeded monthly sales targets by an average of XX% over a period of XX years
• Built and maintained a strong client base through effective relationship building and exceptional customer service
• Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
• Maintained accurate records of sales activities, including customer interactions, vehicle inventory status, and financial transactions
• Managed all aspects of the sales process from initial contact to final delivery, ensuring a seamless experience for the customer
Amazon Warehouse Associate
PrimeFlight Aviation-Ontario, CA
October 2017 to March 2020
• Implemented a new inventory management system, resulting in a XX% reduction in stock discrepancies
• Developed and implemented standard operating procedures (SOPs) for receiving, inspecting, and restocking returned merchandise
• Utilized data analysis tools to track return rates, identify root causes for returns, and implement corrective actions to reduce overall return volume by XX%
• Led training sessions on proper handling techniques for fragile or sensitive items such as electronics or glassware
• Developed and implemented a cross-training program within the warehouse team to enhance flexibility and productivity during peak seasons or staff shortages
• Investigated and resolved discrepancies between returned items and corresponding documentation
(e.g., packing slips, invoices)
• Loaded and unloaded cargo, mail, and baggage from aircraft using appropriate equipment and following safety protocols
• Performed inspections of ramp areas to identify any hazards or debris that could pose a safety risk
• Efficiently loaded an average of XX flights per shift while maintaining high standards of safety
• Safely operated ground support equipment resulting in zero accidents or injuries over XX years
• Implemented new time management techniques which reduced turnaround time between flights by XX%
• Assisted in the implementation of new safety protocols resulting in a XX% decrease in workplace accidents
• Received recognition for outstanding customer service from passengers and crew members on multiple occasions
• Achieved a high level of customer satisfaction by providing prompt assistance and resolving issues efficiently
• Trained new ramp agents on proper handling techniques leading to improved productivity within the team
Parts Sales Manager
AutoZone-Moreno Valley, CA
October 2016 to October 2017
Was Hired On as a Parts Salesman back in 2016 had plenty of Automotive Experience Straight out of High School and proceeded my journey to become a Parts Sales Manager in as little as 9 Months. • Sold Automotive Parts
• Supervised floor sales
• Supervised cashiers and register transactions
• Handled all prospective client correspondence, including calls
• Identified sales opportunities and acted on leads
• Established and maintained relationships with customers
• Managed customer escalations
• Provided outstanding customer service
• Stocked inventory
• Managed a team of XX parts sales representatives, providing guidance and support to achieve monthly sales targets
• Developed and implemented effective sales strategies to increase parts revenue by XX% year-over- year
• Managed inventory levels to optimize stock availability while minimizing excess or obsolete inventory costs
• Led cross-functional teams in developing new product offerings based on market research and customer feedback
• Collaborated with the marketing team to develop and execute targeted promotional campaigns resulting in a XX% increase in parts sales
• Managed pricing strategies based on market analysis, resulting in improved profit margins by XX% Education
High school or equivalent
Citrus Hill High School
June 2011 to May 2015
Skills
• Auto Service Management
• Cash Handling
• Outside sales
• Transmissions
• Vehicle Maintenance
• Computer networking
• CRM software (4 years)
• Management
• Automotive repair
• Automotive Diagnostics
• Driving
• Cash register
• Cash handling
• Suspension
• Automotive Repair
• training
• Auto Estimating
• Alignment
• Retail sales
• Sales
• Auto service management
• Service Technician Experience
• retail sales
• Dealership experience
• Tire Service
• Customer Service
• Operations
• Training & development
• Brake Repair
• Mechanical Knowledge
• Cashiering
• Computer Networking
• Sales management
• Diesel Engine Repair
• Mechanic Experience
• Customer service
• Delivery Driver Experience
• Sales
• Sales Management
Awards
Peak Team Player
December 2022
Awarded For Going out of my Way to Help other Drivers and Also Satisfy Customer's request! Certifications and Licenses
Non-CDL Class C
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Delivery driver — Proficient
July 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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