Customer Service Team Leader
Resume:
KIMBERLEY
HANSEN-
BURROW
MANAGER
*********@*****.***
Ponca City, OK 74601
CONTACT
SKILLS
• Customer focus
• Motivational skills
• Remote team management
• Workload management
• Positive attitude
• Customer service
• Team leadership
Dynamic Team Leader Manager at Wal-Mart with a proven track record in remote team management and customer focus. Successfully established performance goals, fostering collaboration and enhancing team productivity. Recognized for maintaining high accuracy in reporting and motivating team members to exceed project timelines, ensuring exceptional customer service and satisfaction.
PROFESSIONAL SUMMARY
Team Leader Manager
Wal-Mart, Ponca City, OK
EXPERIENCE
January 2015 - February 2025
Maintained a high level of accuracy when creating reports for senior
• management review.
Established performance goals for each team member and tracked
• progress against those goals regularly.
Provided clear direction to team members while fostering
• collaboration among staff.
Monitored project timelines closely to ensure deadlines were met or
• exceeded.
Maintained strong relationships with team members to ensure team
• success.
Provided guidance and direction to team members to achieve project
• goals.
Monitored team performance, identified areas of improvement, and
• developed plans to address deficiencies.
CERTIFICATIONS
• Manager of the Month
Karen Skinner — Wal-Mart
Manager
***********@*****.***
REFERENCES
Manager
Contact this candidate