Delivery Associate Supply Chain

Professional summary

Experienced supervisor with a robust background in both delivery operations and IT, leveraging comprehensive knowledge to streamline logistical processes and enhance organizational efficiency. Proven ability to manage teams effectively while ensuring adherence to strict timelines and quality standards. Skilled in utilizing computer systems and software to optimize delivery routes, track shipments, and analyze performance metrics. Adept at troubleshooting IT issues and implementing solutions that improve operational workflows. Seeking to leverage expertise in both logistics supervision and IT management to contribute positively to a dynamic organization focused on innovation and growth.

Availability :Full Time

Willing to Relocate.

Work Experience

JUNE 2024 - PRESENT

Delivery Associate, Delivery Fast Logistics, Calgary

● Providing delivery services to houses, mobile parks, apartments, businesses, and lockers

● Driving an oversized delivery van on highways, local streets, and neighbors

● Will need to use GPS to navigate delivery destinations

● Managing Loading and Unloads packages into a Delivery Van

● Safely lift, carry, and deliver packages up to 50lbs

● Effectively communicate with customers and administrative staff APR 2022 - APR 2024

On-Road Supervisor, Quickly Delivery (Amazon DSP), Vancouver

• Enhanced the performance through targeted training and real-time support.

• Contributing to the Logistics operations.

• Maintained accurate daily inventory reports, boosting material management.

• Stepped in to personally deliver packages, demonstrating commitment to service.

• Troubleshooting for hardware and software issues and set up office Infrastructure, ensuring a functional environment.

• Streamlined supply chain with innovative inventory tracking.

• Enhanced driver skills with comprehensive safety and policy training.

• Pioneered real-time support system for on-road issue resolution.

• Maintained meticulous daily inventory records, improving material tracking.

• Implemented cutting-edge GPS tracking to enhance delivery precision. FEB 2022 – APR 2022

Customer Experience Sales Floor Associate, Walmart Inc, Surrey

• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs. Stocking up Merchandise and letting managers know if they need anything on the floor.

• Managing the Garden Centre, also maintained accurate documentation and stock levels, ensuring smooth merchandise flow and availability.

• Assisted customers with carry-outs, improving shopping experience and fostering positive interactions. Proactively engaged with customers to resolve concern’s boosting store reputation and client loyalty. JUN 2019 – NOV 2020

Supervisor, Maman Chand Ashok Kumar, Punjab

• Establish work methods to meet deadlines and coordinate work with other sections.

• Managing inventory and keeping records and draft reports of work.

• Solve work related problems and recommend measures to increase productivity.

• Oversaw Inventory control, ensuring accuracy in stock levels and records.

• Enhanced productivity by streamlining workflow and operational procedures.

• Analyzed daily reports to optimize work processes and reduce inefficiencies.

• Implemented innovative strategies to meet critical deadlines and improve team performances. Introduced new inventory managing techniques.

Education

JAN 2021 - APR 2022

Post Baccalaureate Diploma: Technical Management & Services, Kwantlen Polytechnic University, British Columbia.

Completed coursework in project management, accounting for managers, new product and services, business law and analytics, sustainable operation, consulting and client management along with technical management. JUNE 2015 - APR 2019

Bachelor of Technology: Computer Science Engineering, CEC, Landran, Punjab Completed coursework in human resource and management, system programming, relational database management, artificial intelligence and cloud computing. Skills

• Scheduling and Logistics Management:Proven ability to optimize schedules, coordinate logistics, and manage resources efficiently to meet deadlines and operational goals.

• Technical Proficiency:Strong background in computer science engineering with expertise in system programming, database management, and cloud computing, supported by practical experience and coursework.

• Customer Service Excellence:Skilled in addressing customer inquiries, resolving issues promptly, and ensuring a positive customer experience through effective communication and problem-solving.

• Team Leadership and Training:Experienced in supervising and mentoring teams to achieve high performance and productivity levels, fostering a collaborative work environment.

• Documentation and Compliance:Proficient in maintaining accurate records, ensuring adherence to regulatory requirements and organizational policies, enhancing operational efficiency and accountability. Participations and Achievements

• Coordinator of CCTV department at Hackathon-2017 National Coding event.

• In the organizing committee of Fest Parivartan-2018.

• Coordinator of the Organizing team at Hackathon 2018.

• Participated in the Dirt Robot Race at the Parivartan-2018.

• Got first position in Online game competition.

• Responsible for managing the team and looking after them in completing tasks.

• Managing the records and admin work using Excel and SQL during the event.

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