TC
TAMARA CONWAY
******.******@*****.*** 856-***-**** Rocky Mount, North Carolina 27871
Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Caring Intake Specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring years' experience to a rewarding to new position. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Package preparation
Cycle counting proficiency
Merchandise tracking
Material storage
Product sealing
Materials handling and transport
Inventory organization
Inventory control procedures
Package loading
Product verification
Shipping and receiving
Invoice verification
People skills
Team management
FedEx:Ground Barrington, NJ
Package Handler
09/2017 - 09/2022
Scanned and sorted packages according to destinations and service type using handheld scanner.
Sorted packages to appropriate slide, line or belt for final distribution. Assisted in loading delivery trucks with prepared packages. Resolved conveyor system issues by clearing jams and blockages. Loaded completed orders on pallets according to delivery numbers. New Vision Camden, NJ
Intake Worker
11/2017 - 11/2021
Answered and logged incoming inquiries via phone, fax and email. Maintained positive attitude and effectively de-escalated clients during crisis situations.
Issued, gathered and inspected intake forms to confirm correct signatures and information.
Processed paperwork, obtained billing forms and secured confidential information.
Maintained clinical records and required paperwork in compliance with agency standards.
Made outbound calls to providers to obtain information necessary to create or update authorization.
Verified insurance eligibility, benefits and patient liabilities for defined services.
Coordinated schedules and appointments, sending out reminders Summary
Skills
Experience
regarding appointment dates.
Sterling Manor Assistant Living Maple
Shade Township, NJ
Dietary-Housekeeping Aide
05/2014 - 08/2017
Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
Served food and snacks according to planned menu and patients' diet orders.
Served specific meals to patients with special dietary needs. Stocked food and other supplies for main kitchen and units. Followed dietary procedures in accordance with established policies. Monitored common areas for cleanliness and safety. Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Completed regular and thorough cleaning of equipment, floors and furniture.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines. Marriot International INC Mount Laurel,
NJ
Barista Shift Lead
08/2011 - 03/2014
Prepared and served coffee, espresso drinks, blended coffees and teas. Greeted guests with pleasant smile and superior customer service. Supported highest standards of conduct and service to support company reputation.
Gave samples of popular coffee and tea blends to create sales opportunities.
Checked temperatures of freezers, refrigerators and heating equipment. Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Oversaw food preparation, production and presentation according to quality standards.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Promoted safe working conditions by monitoring safety procedures and equipment.
Prepared variety of foods according to exact instructions and recipe specifications.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
KFC Cherry Hill, NJ
Team Member
05/2008 - 11/2011
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests. Worked hard to learn required tasks quickly to maximize performance. Built and maintained working relationships with peers and upper management.
Rotated through series of different stations based on team needs. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Trained new team members using approved training materials and information.
Assisted newly hired team members by explaining company procedures and safety requirements.
Processed and retrieved customer special orders.
Upheld high standards of productivity and quality in operations. Rutgers University Camden Camden, NJ
Bachelor of Arts in Psychology
05/2016
Camden County College Blackwood, NJ
Associate of Applied Science in Human Services
05/2011
Education and Training