Medical Assistant Patient Access

Gregory Anderson

**** ******** *** ** **************@*******.***

Ocean Isle Beach, NC 28469 910-***-****

PROFESSIONAL STATEMENT

A mature, positive and hardworking individual, who always strives to achieve the highest standard possible and seeks an environment where I can expand my education and experience while assisting others.

EXPERIENCE

IR Centers, Leland, NC 2024-Present Patient Access

•Schedule patients for consultation appointments and procedures

•Explain procedures to concerned patients/staff

•Greet patients and accompanying family members in person and via phone

•Set-up patient’s chart

•Coordinate with billing staff regarding CPT codes

•Send clearance forms to other physicians

•Obtain medical history and problems list

•Confirm insurance information

•Collect co-payment

•Run end of day reports

Dosher Medical, Southport, NC 2022-2023 Patient Access/Medical Assistant

•Discuss celebrations and complaints with patients/family members

•Explain policy and procedures to concerned patients/staff

•Greet patients and accompanying family members

•Set-up room with required equipment for each visit

•Sanitize room after patient departure

•Room patients

•Collect demographics and vital signs

•Obtain medical history and problems list

•Confirm insurance information

•Collect co-payment

•Run end of day reports to balance office

•Coordinate with pharmacies for medication refills

•Coordinate with DME/home health companies

•Order supplies

•Establish procedures for front end staff

•Lead a weekly meeting to provide updates of changes and discuss issues

•Give weekly and quarterly reports to executive management

•Obtain prior authorizations

•Obtain medical records from other physicians

•Monitor inbox for patient’s needs

•Check out patients and schedule follow-up appointments

EmergeOrtho, Shallotte, NC 2021-2022 Medical Assistant

•Greet patients and accompanying family members

•Room patients

•Collect demographics and vital signs

•Obtain medical history and problems list

•Confirm insurance information

•Reconcile patient medications

•Place orders

•Coordinate with DME companies

•Order supplies

•Pull up medications for injections

•Set-up room with required equipment for each visit

•Sanitize room after patient departure

•Give report to the treating physician/provider

•Coordinate with pharmacies for medication refills

•Obtain prior authorizations for medications/equipment

•Obtain medical records from other physicians

•Monitor inbox for patient’s needs

•Check out patients and schedule follow-up appointments

New Hanover Medical Physician's Group, Wilmington, NC 2020-2021 Coastal Pulmonary Medicine Medical Assistant

•Greet patients and accompanying family members

•Room patients

•Collect height, weight and vital signs

•Reconcile patient medications

•Obtain chest x-rays

•Perform walk-arounds monitoring for oxygen saturation

•Perform Pulmonary Function Tests

•Set-up room with required equipment for each visit

•Sanitize room after patient departure

•Coordinate with DME companies for oxygen/CPAP supplies

•Coordinate with pharmacies for medication refills

•Obtain prior authorizations for medications/equipment

•Review OnBase for VA authorizations

•Obtain medical records from other physicians

•Monitor inbox for patient’s needs

•Check out patients and schedule follow-up appointments

PPD, Wilmington, NC 2018-2020 Document Technician

•Review trial documentation for completeness

•Scan paper documentation to convert to computerized version

•Coordinate with other disciplines to complete charts

•Check out charts

•Redact PHI from documents prior to filing

•Prepare charts for audits

New Hanover Medical Physician's Group, Wilmington, NC 2017-2018 Atlantic Fetal Medicine Lab Assistant

•Greet patients and accompanying family members

•Draw labs per physician's orders

•Ensure lab requisitions are thoroughly completed

•Instruct patients on urine/lab collections

•Extract serum from lab samples post-centrifuge

•Spin lab samples in centrifuge

•Ensure daily lab drops are made by pick-up time

•Perform daily QA checks including expiration dates

•Record all discrepancies in problem action log and notify managers of problem areas.

•Review patient insurance for ordered labs

•Organize lab supplies and equipment per 5S standards

•Order lab supplies as required for each lab vendor

•Coordinate with vendor representatives to result labs

•Inform patients of lab results after physician review

•Act as safety officer for the practice

•Room patients

•Collect height, weight and vital signs

•Actively monitor and complete QA logs and safety logs

Alliance Healthcare Services, Varied Locations, NC 2016-2017 Patient Coordinator

•Greet patients and family

•Screen patients / caregivers per Radiology SOPs

•Explain MRI/PET Scan procedure to patients

•Enter patient and procedural data into computer

•Contact point for patients/site regarding schedule and questions

•Ensure scans are performed per physician’s orders

•Ensure physician explained scan and patient understanding prior to consent

Hendrick Toyota Scion of Wilmington, Wilmington, NC 2016 Part-time Porter

•Greet customers

•Stage cars for service technicians

•Clean service bay

•Check coffee machines and water coolers

•Other duties as requested

Kennedy Construction, Beulaville, NC 2013-2016 Part-time Office Manager

•Order construction supplies

•Scan paper documentation to convert to computerized version

•Answer telephones

•Run errands as requested

•Provide customer service by working with vendors and customers

Valley Internal Medicine, Merced, CA

Receptionist/Office Manager

•Answer telephones for small private practice

•Schedule medical appointments

•Collecting insurance information and/or payments

•Use of EMR and EPIC systems

2005-2012

Best Buy, Rancho Cucamonga, CA

Computer Sales Representative/Technician

•Sale of computer equipment and accessories

•Answer customer questions

•Estimate repair costs

1999-2005

Crimson Data Associates, Moreno Valley, CA

Teaching Assistant

•Prepare computer lab for classes

•Coordinate lesson plans

•Taught A+ Certification Seminar

1991-1999

United States Air Force, March Air Force Base, CA

Transportation E3

•Maintain heavy equipment

•Order maintenance supplies

•Coordinate maintenance of fleets

EDUCATION

1989-1990

Associate of Arts

2013 - 2016

Coastal Carolina Community College – Jacksonville, NC

Certified Medical Administrative Assistant Coastal Carolina Community College – Jacksonville, NC

VOLUNTEER EXPERIENCE

2015

Ainsley’s Angels

Jacksonville, NC Chapter

2016

Wounded Warriors

2013-2015

Camp Lejeune, NC

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