Talent Acquisition Management

PROFILE

Experienced executive with **+ years in Organizational Development, Talent Management, and Learning & Development, helping global organizations drive performance and growth. Expertise in strategic planning, employee engagement, leadership development, and talent lifecycle management. Proven ability to create impactful training solutions, foster collaborative environments, and drive measurable improvements in retention, engagement, and business outcomes.

KEY SKILLS

Strategic Planning & Execution

Leadership & Talent Development

Organizational Change & Culture Transformation

Full-Cycle Talent Management

Performance Management & Succession Planning

Creativity, Innovation & Problem-Solving

PROFESSIONAL EXPERIENCE

Director of Human Development Bone Dry Roofing Aug 2020 – Present

Built and operate a corporate university for a $300M home solutions company. Key achievements:

Designed and launched a university covering all talent life cycle components, including curriculum architecture, LMS integration, and brick-and-mortar/online solutions.

Increased retention by 20% through engaging new employee orientation and career development programs.

Spearheaded a 300% increase in talent acquisition applicants in 2024, achieving “Best Places to Work in Indiana” recognition.

Developed a Manager-In-Training program with an 85% success rate in converting participants to management roles.

President Word Paper Scissors, Inc. May 2005 – Aug 2020

Consulted on talent management, training, and organizational development for high-profile clients. Key projects:

Strategic advisor to Disney, AT&T, Wyndham, and others in developing corporate universities and leadership programs.

Designed/delivered employee engagement, leadership, and coaching initiatives for top organizations, including Super Bowl, Harley-Davidson, and Rite Aid.

Created award-winning learning solutions for clients like Kraft/Heinz, Wal-Mart, and Strayer University.

Vice President of Product Development Integrity Solutions Mar 2014 – Oct 2015

Led the development of performance improvement solutions across leadership, sales, and customer service. Key contributions:

Developed vertical-specific versions of Integrity Selling, boosting client engagement in sectors like healthcare and finance.

Oversaw new product launches, including campaign design, webinars, social media support, and pricing strategies.

Vice President of Product Development AchieveGlobal 2003 – 2005

Directed global product development efforts, creating leadership, sales, and customer service training solutions. Notable achievements:

Managed a $3M+ budget to create innovative products for diverse industries.

Led the development of e-learning solutions and blended learning systems.

Presented at global conferences and contributed to industry thought leadership.

Director Customer Service Training Portfolio AchieveGlobal 2002 – 2003

Directed a multifunctional team to launch profitable customer service and loyalty solutions across industries. Key results:

Designed products and services for sectors like finance, hospitality, and manufacturing, driving industry-wide engagement.

Director Disney University Research and Design Walt Disney World Company 2001 – 2002

Led the design and implementation of training programs for 52,000 employees. Key accomplishments:

Partnered with external organizations to create certification programs.

Introduced learning strategies that aligned with Disney's business and cultural objectives.

Programming Director Disney Institute Walt Disney World Company 1998 – 2001

Led the reengineering of Disney Institute's business strategy, driving a 60% increase in profitability in the first year. Key responsibilities:

Managed 100+ employees, designing and delivering 75+ professional development programs for Fortune 500 companies.

EDUCATION & CERTIFICATIONS

Kellogg School of Management, Executive Education: Strategic Product Management

Stanford University, Executive Education: Managing Innovation

University of Michigan, Advanced Instructional Design Certificate

University of Central Florida, M.A., B.A.

Certifications: Integrity Selling & Coaching, Whole Brain Thinking, DISC, True Colors, and others

SELECT PUBLICATIONS & SPEAKING ENGAGEMENTS

Chief Learning Officer: Driving for Results

Speaker: “The Future of Learning,” Darden Restaurants

Keynote: “Driving Performance through Leadership,” U.S. Army Leadership Conference

AWARDS & RECOGNITION

Lead Developer, Top HR Training Product of 2008 (Human Resource Executive®)

ARDA Circle of Excellence Award (2007) for new hire orientation development at Wyndham

Best Places to Work, Indiana (2024)

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