Customer Service Part-Time

JULIAN JIMERSON

Address: *** **** ***** **, #**, New York, NY 10025 Phone: 973-***-****

Email: **************@*****.***

OBJECTIVE: To secure a part-time opportunity that will enable me to build upon my work history and elevate my customer service skills essential for being an asset to any organization. EXPERIENCE

COLUMBIA UNIVERSITY, New York NY, 12/2023- Current Customer Service/Cashier)

• Processing credit and student voucher transactions.

• Assisting the dining supervisor in the set up and display of food and beverage stations.

• Monitoring foot traffic to ensure seamless service and purchase compliance.

• Performing daily checks lists as assigned.

LOWES, Jersey City, NJ 8/2023 – 12/2023

(Front End Cashier/Loader)

• Managed cash, credit and debit card transactions with customers using a cash register.

• Greeted customers when entering and leaving the department store.

• Processed order fulfilment assignments for scheduled customer pickup.

• Assisted customers with product selection and purchase. ACME MARKETS, Hoboken, NJ 4/2022 – 8/2023

(Cashier/Store Associate)

• Managed transactions with customers using a cash register.

• Collected cash or debit/credit card payments for merchandise purchased.

• Greeted customers when entering and leaving the store.

• Maintained the cleanliness of the checkout area and back stock rooms. ANDERSON REAL ESTATE CONSULTANTS, Washington, DC 6/2021-8/2021 and 6/2022- 8/2022

(Summer Office Assistant)

• Data Transfer Maintenance- Updated and maintained CRM database.

• Business System Management- Maintained records of client requests and client interactions.

• Participated in client engagement strategies such as follow up communication and feedback collection. AMAZON-WHOLEFOODS, New York, NY 3/2020 – 3/2021

(Team Member/Shopper)

• Assisted customers with their shopping needs.

• Packaged food and grocery items.

• Maintained the cleanliness of the stock room and other back room areas. EDUCATION

New Jersey City University Jersey City, NJ. Bachelor of Arts- Media Productions (May 2023) Union County College (UCC), Cranford, NJ. Associates- Computer Information Systems (January 2019) SKILLS/ASSETS

Skills: Microsoft Office 365, Web and Social Media. Assets: Multitasking, Dependability, Problem-Solving. REFERENCES AVAILABLE UPON REQUEST

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