Administrative Assistant Customer Service
Resume:
Evelyn Ruiz
Yonkers, Ny *****
********@*****.***
Profile
Motivated and dedicated administrative professional seeking a remote administrative position. I aim to leverage my existing skills while further developing my abilities in a dynamic and growth- oriented company.
employment history
Administrative Assistant, Prime Locations Inc. Yonkers, NY
2017-present
●Managed receptionist duties, directing calls and coordinating with all staff for effective communication in a property management company with 70+ properties and 5000+ shareholders.
●Assisted accounts payable in uploading and organizing incoming bills for accurate financial records.
●Provided exceptional customer service to tenants and shareholders, promptly resolving inquiries and issues.
●Streamlined application processes by collaborating with the application processor for sales, sublet and transfer applications.
●Demonstrated strong self-discipline and efficient communication while working remotely from 2020 to 2022, meeting company expectations and maintaining productivity.
●Oversaw office supplies, prepared outgoing mail and managed incoming mail and packages.
Teller, Regina Check Cashing Yonkers, NY
2013-2016
●Processed customer transactions, including cashing checks, handling payments for utilities, and facilitating wire transfers through Western Union.
●Conducted daily cash draws balancing and reconciled transactions using computers, calculators and adding machines.
●Recorded customer transactions and provided computer-generated receipts for accuracy and record-keeping.
●Efficiently managed cashier’s checks and maintained strong customer relationships through daily interactions.
Office Secretary, CSEA Unit 9169 Yonkers, NY
2005-2013
●Demonstrated exceptional phone handling skills, effectively managing a busy 4-line phone system.
●Facilitated office operations by faxing, copying and maintaining an organized filing system.
●Recorded and distributed union member complaints to the appropriate union officials.
●Coordinated field trips, annual parties, and scheduled yearly membership meetings.
●Performed various general office duties with attention to detail and accuracy.
High School Diploma, Yonkers High School Yonkers, NY
1982-1986
skills
Remote work
Communication Skills
Customer Service
Invoice Processing
Front Desk Operations
Microsoft Office Suite
Problem Solving
Time Management
Team Player
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