Troy Williams
*********@*****.*** • 240-***-****
EDUCATION
Culinary Institute of America, Hyde Park, NY
Associate degree, Culinary and Hospitality Management, 3.5 GPA
PROFESSIONAL EXPERIENCE
Sodexo Healthcare, Northeast Region
2021-Present
Client Executive
●Managing, assisting, hiring, and supporting General Managers.
●Working closely with Client managers supported by dedicated Sodexo finance manager
●Coordinating and directing all activities including financial planning, project management, HR Relations, and supply chain management.
●Works with clients and RVP in all matters relating to contract and account operations to establish and maintain a healthy business relationship
●Develops a business plan and budget for the assigned accounts in conjunction with the account GM’s
●Delivering and maintaining financial results.
●Support new business openings
●Work with RVPs to develop strategic plans to retain current and new business
●Managed Volume of $37million
●Expert in improving productivity and quality through adapting the Lean Six Sigma processes
Sodexo, Washington D.C. Region
2004-2021
Sr. Area General Manager Food/EVS
●Oversight of day-to-day operations with management volume of $14 million
●Operational, Financial, and Culinary support to multiple units which includes achieving company and client financial goals/targets, creating strategic plans to deliver high quality foodservice, developing and maintain client/customer relationships, creating and developing strong client relationships, Ensure Sodexo standards and contracts are within compliance
●Developed a positive work environment.
●Financial support and guidance to DM within their area to help exceed Financial Goals
C-CAP, Wash D.C., Baltimore, Miami
1997-Present
Culinary Coordinator
●Provided culinary training and mentorship to at risk youth through job training and professional development.
●Facilitate career development and job placement in hospitality, culinary arts, management careers as well obtain financial support for higher education programs.
●Over $13 million dollars in post-secondary scholarships provided to High Schools students within CCAP program
●Oversee and manage re-entry program for ex-offenders for Fortune Society in NYC
District of Columbia, Ballou Sr. High School
2003-2015
Certified Culinary Instructor
●10+yrs culinary instruction within in DCPS
●Teaching and on-hands culinary instruction including baking/cake decorating, cooking techniques, and food safety and sanitization
●Instruct and facilitate ServSafe Course and Exam
●Provide Job training for the DC Re-Entry program
EXTRACURRICULAR
Activity
Month Year
●Youth Football Coach
●Catfish Institute, Advisory Board
●ServSafe Proctor
SKILLS
Computer software/ frameworks: Microsoft office, Adobe Photoshop, Maple, Git, React, jQuery
Languages: Spanish
Certifications: Certified Food and Environmental Sanitarian, Allergen Certified, Certified Culinary Instructor