Quality Assurance Information Technology

Summary of Experience

Detail-oriented experienced software testing and quality assurance professional

Superb diagnostic skills utilizing analytical and logical approach to identifying and correcting problems

Expert in functional and regression testing utilizing Quality Center, TestRail

Extensive background in writing test plans, test scenarios, test cases, and execution plans

Involved in creating weekly progress reports, final execution plans and release validation documents

Managed defect-tracking process and effectively communicated the defects with software developers and business analysts using Quality Center.

Quick learner with good written and verbal communication skills

Over 16 years’ experience in Information Technology - 2 years as a programmer and 14 years in the software quality assurance.

Have US citizenship and OCI which is an additional benefit

Technical Skills

Testing Tools

SQA Robot, WinRunner, Test Director, HPQC, QTP, Selenium

RDBMS

Oracle, SQL Server, MS Access

Applications

MS Office, Adobe Acrobat

Web Browsers

Chrome, EDGE, Firefox

Languages

OS

Java, HTML, JavaScript

Windows 10

Professional Experience

Inspired Gaming (Info Park Cochin, India) System Integration Tester November 2020 – Feb 2025 System integrated testing of gaming terminals and the related admin sections (web application) as soon as QA hands over to the system integration testing team.

Review requirements and analyze them

Troubleshoot defects and non-defect issues that are blocking test progress.

Create test cases. Review scenarios/test cases created by the team to make sure mostly everything is covered.

Train new testers

Track defects and report on defect impacts.

Assign severity and priority to defects based on risk assessment.

Make sure the testing is completed on time

Attend conference calls with top level officials in the UK

Visited UK when testing was to be done in UK

Cairs Solutions (Info Park Cochin, India)

Lead Consultant September 2016 – October 2020

Applications are developed to manage adoption and foster care. Birth mothers can view the profiles of adoptive parents and case workers are assigned for each adoptive parent.

Review requirements and analyze them

Collaborate with analysts to update requirements where needed.

Prepare test plans, conduct negative/exception tests, verification and regression testing

Troubleshoot defects and non-defect issues that are blocking test progress.

Review scenarios/test cases created by the team to make sure mostly everything is covered.

Train new testers on applications under test and client processes.

Track defects and report on defect impacts.

Assign severity and priority to defects based on risk assessment.

Coordinate with development and testing team.

Make sure the testing is completed on time

Attend conference calls with top level officials in the US / UK

Manage the QA team and assign tasks

Excolo Solutions (Cochin, India)

Senior Software Test Engineer Period: May 2013 – September 2016

Excolo Solutions develops software to transfer money from one location to another. Inter-bank transfer facility is also available to most countries around the world.

Analyzed business requirements and functional requirements

Developed test plans, test scenarios, and test cases

Coordinated with developers throughout software development life cycle (SDLC)

Reported and tracked defects

Created weekly testing progress and defect reports for management and the QA department

Prepared user manual

Prepared script for recording application training

Did voice recording for application training

Ranadey Professional Services (Pune, India)

Actuarial Analyst Period: Sep 2012 – April 2013

Ranadey Professional Services does gratuity and leave valuations for various companies in Pune and USA.

Analyzed statistical data

Performed actuarial valuations for various companies

Kroll Ontrack (Eden Prairie, MN, USA)

Software Tester Period: 2008 – May 2012

Kroll Ontrack provides technology-driven software to help law firms, corporate legal, IT, government entities, and consumers’ archive, recover, search, review, manage, produce and erase data securely, efficiently and cost effectively.

Analyzed business requirements and functional requirements

Developed test plans for various sub-systems

Created test scenarios for various applications based on business requirements, functional specifications, and design specifications

Created test data to test various scenarios

Authored test cases based on the test scenarios and use cases.

Coordinated with developers and other testers throughout SDLC and STLC

Reported and tracked defects using HP QC defect module

Prepared weekly progress reports and rollout validation documents

Participated in the release/rollouts planning meetings

Provide training to end-users in both USA and UK after each release

MERIDIUM, INC. (Roanoke, VA, USA)

QA Team Member Period: 2002- 2003

Meridium Inc.is based out of Houston, TX and Roanoke, VA. It designs and develops software for asset-intensive process industries like petrochemicals. They provide on-site and off-site services to support the on-going activities for the clients.

Developed test objectives and test scenarios for Meridium Enterprise Reliability Management System (MERMS) version 3 software.

Tested MERMS and other company applications to identify, report, and correct bugs.

Played key role in preparing test cases for major accounts and performed comprehensive testing based on each test case after development.

Coordinated with developers during testing of ‘Time and Billing’ system, identified and reported bugs.

Tested work tickets from various teams, resulting in submission of detailed test observations that improved overall workflow.

SPARC- MEXX CLOTHING (client) (Cochin, India)

Programmer Period: 2 years (development)

SPARC – MEXX is an international designer clothing company. As part of modernizing their systems, they converted some of their existing systems developed in COBOL to ORACLE with added functionality and improvement in existing reports and queries.

Assisted in converting COBOL systems into Oracle while increasing functionality and improving existing reports and queries

Developed various reports and inquiry screens based on design specifications enabling increased user friendliness and utility of reports

Consulted with end-users to provide in-depth analysis of specific reporting needs

Modified various existing company reports and inquiries to better reposition data while improving accuracy, efficiency, and ease of use

Education

MCA - Bharathiar University

BSc in Mathematics - Mahatma Gandhi University

Professional Development

Informatica Training – Learners Paradise (2006)

SQA Training – Comet Technology (2001 - Approved by New Jersey Dept. of Education)

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