Support Worker Personal

NANYONDO SUSAN HELLEN

E-Mail:***********@*****.***

Mobile: - +256-*********

Address: P. O. Box 31564, Kampala, Uganda

PERSONAL STATEMENT

I wish to build a career in a professional organization with committed and dedicated people, who help me to explore myself fully, realize my potential with proper work life balance and thereby making my profession and personal dreams come true. PROFILE SUMMARY

• Excellent oral and written communication skills

• Quick at learning and adapting to new technology

• Leadership experience

• Ability to prioritize own work in response to deadlines.

• Keen eye to detail.

• Engaging in continuous learning in order to broaden knowledge and experience.

• Excellent problem-solving skills.

EDUCATION

• UMCAT INSTITUTE (2018 -2020): Diploma in Journalism & Mass Communication

• Lubiri high school (2016 -2017): Uganda Advanced Certificate of Education

(UACE)

• Kampala secondary school (2011 - 2014): Uganda Certificate of Education

(UCE)

PERSONAL INFORMATION

Date of birth : 24th January, 1997

Languages Known : English, and Luganda

WORK EXPERIENCE

RADIO SIMBA (October 2022 to date)

Position1; Traffic Controller

Responsibilities

• Manage the flow of Adverts

• Schedule adverts and ensure that they are aired on time.

• Reconciliation with the agency

• Leading and coordinating campaigns/adverts from initial stages through to delivery

• Ensuring the stages of the campaign /advert are met according to client and creative brief, budget, resource and deadline deliverables

• Monitoring current traffic processes and inputting ideas on how to improve current practices where required

• Analyzing campaigns to report on visitor data and user experience

• Managing campaign resources and updating key stakeholders on requirements and supply

• Working across multiple projects and ensuring all parties are informed of progress and problems

• Building effective relationships with key departments and clients POSITION 2:

ASS. FRONTDESK MANAGER.

I have been assisting the front desk manager in their absentia on several occasions and I have been performing the following duties for 2 years.

• Receiving visitors

• Answering telephone calls

• Managing mails

• Monitoring people coming in and out of the reception door

• Issuing visitor passes where required

• Filing documents accurately

• Basic bookkeeping

• Organizing meetings

• Maintain and organize the reception area.

SKILLS

• Microsoft packages

• Writing skills

• Managerial Skills

• Communication skills

• Catering

• Customer Service.

• Teamwork.

ACHIEVEMENTS

• UMCAT INSTITUTE (2018-2019)

1. VICE GUILD PRESIDENT (2019-2021)

Responsibilities

Deputizing president

Chairing meetings

Signing on important documents

REFERENCES

Mr. Ndawula Rogers

Front desk Manager

Radio Simba

Tel: +256-*********

Email. *************@*****.***

Mr. Lukyamuzi Jimmy

Teacher,

Kampala secondary school

Tel: +256-*********

Email. ************@*****.***

Mr.Dick Nvule Nsubuga

News Editor, Radio Simba

Tel: +256*********

Email. *******@*****.***

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