Customer Service Accounts Receivable

Tricia Mirabelli

727-***-**** **********@*****.***

Profile

Dedicated and results-driven professional with over 10 years of experience in Sales, Customer Service, Property Management, Leasing and Vendor services. Proven ability to drive sales growth, enhance customer satisfaction. Talent for building lasting client relationships and delivering exceptional service. Experience

PROPERTY COORDINATOR CONTRACTOR

Managed owners rental properties to ensure leasing sales and vendor management. Responsible for all administrative check in/out and accounts receivable. Developed marketing advertisements to showcase rentals. Responsible for staging models including working with vendors to order materials. RESOURCE PROPERTY MANAGEMENT - ASSISTANT TO COMMUNITY DIRECTOR Worked with HOA Board of Directors within community to approve leases, handle property website, update owner information and accounts receivables. Obtained vendor bids and work order submission. Responsible for violations and compliance. Administrative duties that included all sales and leasing forms.

JUPITER INVESTMENTS - ASSISTANT MANAGER

Managed tenant relationships, addressing concerns and ensuring a high level of satisfaction. Conducted market analysis, accounts receivable and leasing. Outside marketing to ensure growth of community.

TRILLIUM RESIDENTIAL LLC - LEASE MANAGER

Oversee leasing of 740 plus Multi- Family residential property. Achieved a 95% occupancy rate by developing and implementing effective leasing strategies, trained and mentored leasing consultants, providing training and support. Processes screening reports regarding background credit and criminal. Skills

Sales Strategy Development, Customer Service, Property Management, Leasing and Tenant relations, Market Analysis, Verification, Background screen, Credit and Criminal screen reporting, Team leadership and training, Conflict resolution, Scheduling, Negotiation and Contract Management. Client satisfaction, Office administration,

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