Office Coordinator Front
Resume:
Tina Schatz
************@*****.***
*** ******* ******** *****, ******* SC 29431
EDUCATION
May 1993 – June 1995 Mildred Elley Business School, Colonie NY
Executive Secretarial Program
EXPERIENCE
Aug 2023 - Present North Berkeley Family Care - Liberty Doctors
Front Office Coordinator
•Schedule follow-up and New Patient appointments.
•Check patients in and out, verify demographic and insurance information.
•Collect co-payments, reconcile daily activity reports and perform daily balance.
•Answer multiple phone lines.
•Manage all incoming and outgoing faxes through a Kno2 system.
•Verify all forms are up-to-date in the patient’s chart.
Feb 2015 – Feb 2023 Lowcountry Urology Clinics
Front Office Coordinator/Team Lead
•Check-out, schedule follow-up appointments, order testing and complete referrals ordered by the physician.
•Verifies and updates necessary information in the medical record
•Answer multiple phone lines and screen calls.
•Typing of office correspondence.
•Cross training of new staff
•Collect and post co-payments. Performs daily deposit.
•Scheduling of all diagnostic imaging and obtaining authorization as needed.
•Processing of outgoing medical records request.
July 2009– Jan 2015 Palmetto Primary Care Physicians
Patient Education Coordinator
•Referrals for Diabetes Self-Management Training, Individual nutrition counseling, Shared Medical Appointments and Continuous Glucose Monitoring.
•Identified program participant’s needs and provides resources for patients with special needs
•Tracked patient’s outcome measures such as lab data and goal achievement progress
•Maintains and develops relationships with outside pharmaceutical and DME companies to provide additional resources for patients
•Performed all duties necessary for Diabetes Education, Chronic Care Management and Shared Medical Appointments.
•Performed billing and insurance verification for Diabetes Self-Management Training, Individual nutrition counseling, and Continuous Glucose Monitoring.
•Consulted with patients regarding cost of services, insurance benefit and patient responsibility.
•Facilitated Freedom from Smoking classes through the American Lung Association.
10/08- 6/09 Medical University of South Carolina
Research Program Coordinator
•Coordinated research project for the Savannah River Site Former Production Workers Health
Project.
•Prepared and sent questionnaire packets to former workers, follow-up of further testing.
•Entered data in computer, interpreted lab results and other test to former worker
•Assisted retirees with questions regarding research paperwork and results of lab testing.
•Assisted retiree with financial resources if lab results tested positive.
•Prepared and submitted quarterly reports.
•Participated in quarterly Department of Energy telephone conference meetings.
•Prepared and submitted IRB (Internal Review Board) grant renewals for the project.
•Assisted the Program Director with any additional task needed to be fulfilled for the project.
7/01 – 11/07 Wake Forest University Baptist Medical Center
Winston-Salem, NC
Child and Adolescent Psyciatry resident training coordinator
•Supported the Resident Training Director, PhD, MD, 2 Social Workers and 4 Child and Adolescent Resident Fellows.
•Recorded and track all expenditures and time off.
•Generated monthly reports on attendance and reporting hours to AHEC.
•Coordinated all in-patient consults.
•Coordinated on call rotation schedule
•Prepared reports for faculty and staff hours
•Prepared travel and expenditures for faculty.
•Insurance verification
•Assisted in the preparation of United Way and Federal Grants.
•Ordered labs and other testing as needed.
•Prepared Child and Adolescent Fellow Contracts.
•Prepared for Fellow lectures
•Updated policy manual
•Prepared for Resident Review Committee site visits
•Sent and received quarterly and yearly evaluations
•Attended quarterly coordinator meetings as well as monthly Resident Training Coordinator Meetings.
•Responsible for new Fellowship orientation, travel arrangements and tours of the area.
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