Paula Webb
Customer Service Professional
Peoria, IL 61603
************@*****.***
25+ years of providing excellent customer service throughout both my fulltime careers in administration and finance to 20 years of part time work in hospitality and retail as an additional income. Happy to serve my customers and employers in all fields working with others and take pride in it!
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Family Dollar - Peoria, IL
September 2022 to Present
Opening and closing of store, cash and safe handling, inventory, mark downs, stocking, shipping and receiving, customer service and distribution of daily duties while monitoring sales associates and the cleaning of the store
Assistant Manager Retail
Goodwill Industries - Peoria, IL
Present
Intake and warehouse production in a line, opening and closing of store, understanding and accepting tax exempt donations and the benefits, cost, and schematics of a Not For Profit organization. Apparel Lead
DICK'S Sporting Goods - Peoria, IL
May 2022 to November 2022
Bartender
Mulligan's Bar and Grill - Peoria, IL
August 2004 to November 2009
Served drinks, food and presented a positive experience for my customers while maintaining quality products that I was serving in a fun atmosphere.
Bartender/Server
Eastport Cantina Marina - East Peoria, IL
May 2004 to August 2006
Bartender
Jersey Crab - Peoria, IL
Server
Avanti's Ristorantes - Peoria, IL
Assistant Manager
Citi Trends - Peoria, IL
Education
Bachelor's Undergraduate - Currently Enrolled in Business Administration University of Phoenix-Online Campus
May 2022 to Present
Associate in Arts (AA) in Computer Aided Drafting
Arkansas State University
Skills
• Bartending
• Customer service
• Sales
• Hospitality
• Restaurant experience
• Marketing
• Retail sales
• CRM software
• Salesforce
• Pricing
• CAD
• Computer networking
• Serving
• Mobile devices
• Construction
• QuickBooks
• Clerical experience
• Personal assistant experience
• Bookkeeping
• System administration
• Blueprint reading
• Medical records
• Document management
• Drafting
• Supervising experience
• Financial management
• Upselling
• Manufacturing
• Medical coding
• Merchandising
• Cash handling
• Project coordination
• Communication skills
• Cash register
• Typing
• Interviewing
• Recruiting
• Medical terminology
• Adobe Illustrator
• Cash management (10+ years)
• Beer sales
• Operating Systems
• Microsoft Windows
• Management
• Customer relationship management
• Operating systems
• Wireless sales
• Food industry
• Banquet experience
• Sanitation
• Catering
• Retail management
• Relationship management
• Windows
• Telemarketing
• Telecommunication
• PeopleSoft
• Research & development
• Documentation review
• POS
• Inventory control
• Front desk
• Databases
• Negotiation
• High-end sales
• Research
• Host/hostess experience
• Leadership
• Store management
• Bartending
• Employment & labor law
Awards
Business and Professional Women of America Scholarship January 2000
Certifications and Licenses
Food Handler Certification
BASSET
Bartender License
Certified Notary Public
January 2023 to December 2023
Notary public