Customer Service Data Entry
Resume:
Rocio Garcia
Fontana, CA *****
****.*****@*****.***
Seeking employment as: Shipping clerk, Data entry, records retrieval, clerical, customer service, receptionist. Have 12yrs of front office experience, Microsoft Word, excel, dispatching drivers, have a bubbly personality and a team player, great communication skills, easy to get along with. I am goal oriented and always willing to learn and advance.
Work Experience
Distribution Clerk
Ventura Foods-Ontario, CA
May 2024 to Present
Processed shipping documents with accuracy and on time. Created BOLs, Coordinated the clerical task for the shipping department. Check truck drivers in and out and assigned to appropriate dock doors. Printed all bills and ensured proper lables were applied to correct vendors. Verify accuracy of all shipping/ receiving documentation. Made sure all BOLs were closed, followed up with team members regarding cuts or availability to load and ship inventory.
Shipping Coordinator
Bradshaw Home Inc-Fontana, CA
July 2020 to October 2023
Processed shipping documents with accuracy and on time. Created BOLs, Coordinated the clerical task for the shipping department. Check truck drivers in and out and assigned to appropriate dock doors. Followed up with locations for etas, Printed all bills and ensured proper lables were applied to correct vendors. Verify accuracy of all shipping/receiving documentation. Made sure all BOLs were closed, followed up with team members regarding cuts or availability to load and ship inventory. Assisted in appointment scheduling as needed and communicated with customers. Customer Service Representative
Compex Legal Services-San Bernardino, CA
August 2019 to March 2020
I worked for a record retrieval service as a customer service representative. I assisted the attorneys with obtaining medical records for our clients. Processed medical cds, reviewed medical records.requested records or other necessary correspondence. Provided support to clients by handling client inquiries, assisting with orders, and communicating progress updates. Checked data for accuracy, ensuring clients orders are correctly entered, and confirming locations. Production Specialist
Ontellus-San Dimas, CA
2017 to August 2019
Data entry, processed records, sort faxes, answered calls, called clients, processed emails, faxed documents, scanned records, processed driver work,requested records, an Affidavit of No Records, or other necessary correspondence, aging reports, processed record cs, called on missing record items, uploaded records into system,
followed up with clients. Met monthly and daily goals. Treatment Coordinator/ Biller
Paz Dental Group-Colton, CA
2011 to 2017
Explained and sold treatment plans, open office, scheduled appointments, answered phoned, insurance billing, collection, bookkeeping.
Education
High school or equivalent
Azusa High School - Azusa, CA
Skills
• Microsoft Office (10+ years)
• training
• Insurance Verification
• Office Administration (3 years)
• Shipping & Receiving (3 years)
• Warehouse experience (3 years)
• Spanish
• Bilingual
• Clerical Experience (3 years)
• Logistics (3 years)
• Record retrieval (3 years)
• Data entry (4 years)
• 3PL (3 years)
• Customer service (5 years)
• Order entry (3 years)
• Document review (5 years)
• Warehouse management system
• EDI
• Filing
• Records management
• Accounting
• Manufacturing
• Analysis skills
• QuickBooks
• Windows
• Microsoft Word
• Microsoft Excel
• Communication skills
• Freight
• Organizational skills
• Administrative experience
• Time management
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