Customer Service High School

DAREION

RIVAS

*************@*****.***

760-***-****

Hesperia, CA 92345

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SKILLS

1. Communication skills (verbal and written)

2. Time management

3. Problem-solving abilities

4. Leadership skills

5. Teamwork/collaboration

6. Adaptability/flexibility

7. Attention to detail

8. Customer service

9. Project management

10. Technical skills relevant to your field (e.g., coding languages, software proficiency)

11. Analytical skills

12. Creativity/innovation

13. Research skills

14. Organizational skills

15. Conflict resolution/negotiation

16. Presentation/public speaking

17. Data analysis/interpretation

18. Financial literacy

19. Marketing skills

20. Multilingual proficiency (if applicable)

EDUCATION

Mojave High School

Hesperia, CA

High School Diploma

CERTIFICATIONS

Valid California Drivers License

Vehicle for Developmentally Disabled Persons

(VDDP)

CPR Certification

PROFESSIONAL SUMMARY

Highly accomplished and motivated recent graduate with a stellar academic record, achieving top-of-class honors and maintaining a 4.0 GPA. Equipped with CPR certification and expertise in administering EpiPen, ensuring effective handling of emergency situations. Possesses a valid VDDP license, demonstrating commitment to professional development and compliance with industry regulations.

WORK HISTORY

All in One Remodeling - Sales Representative

Victorville, CA

1

Prospecting: Identify potential customers and neighborhoods to visit based on demographic data or target market analysis

2

Door-to-door canvassing: Knocking on doors and engaging with residents to introduce products or services, provide information, and attempt to make sales

3

Product demonstration: Demonstrating the features and benefits of the product or service being sold to interested customers

4

Handling objections: Addressing concerns and objections raised by potential customers in order to persuade them to make a purchase

5

Closing sales: Negotiating and finalizing sales transactions with interested customers

6

Recording sales activities: Keeping detailed records of sales visits, interactions, and outcomes for reporting and analysis purposes

7

Following up: Following up with potential customers who expressed interest but did not make a purchase during the initial visit

8

Meeting sales targets: Setting and working towards achieving daily, weekly, or monthly sales targets set by the employer

9

Maintaining product knowledge: Staying informed about product features, pricing, and promotions to effectively communicate with customers

10

Building relationships: Establishing rapport with customers to foster long-term relationships and potential referrals

Reign Acquisitions - Retail Sales Associate

Victorville, CA

1

Customer service: Greeting customers, answering questions about products, and providing assistance with product selection

2

Operating cash registers: Processing sales transactions, handling payments, and issuing receipts accurately

3

Merchandising: Arranging and restocking merchandise on shelves or display racks to maintain an attractive and organized store layout

4

Inventory management: Monitoring inventory levels, conducting stock checks, and notifying management of low stock or damaged items

5

Product knowledge: Having a thorough understanding of the features, specifications, and benefits of the products sold in the store to effectively assist customers

6

Up-selling and cross-selling: Suggesting complementary products or upgrades to enhance the customer's shopping experience and increase sales revenue

7

Handling returns and exchanges: Processing returns or exchanges according to store policies and resolving customer complaints or issues in a professional manner

8

Maintaining store cleanliness: Keeping the store clean and tidy by performing tasks such as sweeping, dusting, and organizing merchandise

9

Promoting store promotions: Informing customers about ongoing promotions, discounts, or loyalty programs to encourage sales and customer loyalty

10

Following safety procedures: Adhering to safety protocols and guidelines to ensure a safe environment for both customers and employees

B.E.S.T Opportunities - Adult Daycare

Hesperia, CA

Patience: Dealing with diverse personalities and needs requires patience and understanding

Communication: Effectively communicating with adults with different abilities and backgrounds enhances your communication skills

Empathy: Understanding the challenges and emotions of clients fosters empathy and compassion

Problem-solving: Addressing various needs and unexpected situations encourages critical thinking and problem-solving skills

Organization: Managing schedules, activities, and resources improves organizational abilities

Teamwork: Collaborating with colleagues and coordinating activities enhances teamwork skills

Flexibility: Adapting to changing circumstances and accommodating individual preferences hones flexibility

Time management: Juggling multiple tasks and responsibilities sharpens time management skills

Creativity: Developing engaging activities and programs requires creativity and innovation

Empowerment: Helping adults maintain independence and dignity fosters a sense of empowerment and advocacy skills

AWARDS

Certification of Academic Excellence for have a4.0 gpa

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