Seasoned Customer Service Representative
Resume:
Experience
Medical Billing Specialist
UnitedHealth Group • Pawtucket, RI
Responsible for accurately posting payments for assigned accounts daily. Responsible for following up on Accounts Receivable for assigned accounts, being sure to post any overpayments, patient copayments, interest posting, and other issues that may be causing accounts to be unbalanced. Responsible for any and all related tasks.
Medical Billing Specialist
University Cardiology • Providence, RI
08/2005 - 05/2007
Responsible for accurate payment posting for assigned Insurance Companies, including Medicare and Medicaid. Most were posted electronically, others had to be manually posted. Responsible for going through every EOB looking for take backs, interest payments, patient copays, and adjustments that may cause unbalanced payment totals. Responsible for updating and maintaining spreadsheets for assigned accounts. Responsible for any and all related duties as needed. Medical Biller
Nephrology Associates • East Providence, RI
10/2004 - 08/2005
Responsible for accurate charge entry for office visits. Responsible for accurate payment posting of EOB'S and checks received on a daily basis. Responsible for sending out billing electronically at the close of business every day. Responsible for accounts receivable for the practice, checking for errors, interest payments, take backs, and other things causing problems.
Skills
Customer service, Computer literacy, Communication skills, Microsoft word, Microsoft excel, Time management, Documentation review
Education
Medical Executive Assistant Program
Gibbs College • Cranston, RI
10/2004
Received Certificate upon completion of 9 month program. Joyce M Harris
********@*****.***
Cumberland, RI
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