Front Desk Receptionist
Resume:
High School Diploma:
Shahjala NGFF School
Bangladesh
Some College (No Degree):
Commerce
Sylhet Government College
Bangladesh
*********@*****.***
The Bronx, NY 10462
Skills
• Budget assistance
• Sales monitoring
• Recruiting and interviewing
• Team motivation techniques
• Team collaboration
• Team building
• Team leadership
• Closing oversight
• Negotiation
• Contract management
• Succession planning
• Project management
• Staff training and development
• Resource allocation
• Employee engagement
• Operations management
• Money handling
• Staff management
• Workload management
• Customer service
• Goal setting
• Customer relations
• Employee supervision
• Policy administration
Education And Training
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
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Summary
Experience
• Negotiated contracts with vendors to secure favorable terms and pricing. Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
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• Assigned work and monitored performance of project personnel. Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
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Learned roles of other departments to provide coverage and keep store operational.
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Assisted customers over the phone regarding store operations, product information and order placement.
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Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
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• Performed other duties as assigned by management. Preserved office security by following safety procedures and controlling access via reception desk.
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Protected clients' rights by maintaining confidentiality of personal and financial information.
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• Performed basic bookkeeping tasks and issued invoices as needed. Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
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Managed incoming and outgoing mail, courier services, faxes and other correspondence.
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The Bronx, NY
02/2024 - 05/2024
Preserved office security by following safety procedures and controlling access via reception desk.
•
Protected clients' rights by maintaining confidentiality of personal and financial information.
•
• Performed basic bookkeeping tasks and issued invoices as needed.
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