Medical Administration & Accounting Onsite Property Manager
Resume:
Brandilynn Brozek
Ridgecrest, California
************@*****.***
Core Competencies:
Property Management
Leasing Tenant Screenings
Rent Collectionayment
Patient Relations
Accounts Receivable
Patient Care
Administrative Support &
Property Operations
Professional Experience
Onsite Residential Manager Ridgecrest Landing Apartment Homes 2021 – 2024
*Managed daily property operations, maintenance coordination and liaison between multiple departments.
*Conducted move-in and move-out inspections, generating detailed work orders.
*Marketed vacant units, facilitated property tours, and processed lease applications
*Assist in maintaining positive relationships with external stakeholders
Drive Up & Go Assistant Lead Albertsons 2020 – 2020
*Supervised daily operations of the Drive Up & Go program, ensuring accurate and timely customer orders.
*Created planograms, displayed flyers, oversaw the program supply orders by creating and reviewing starter kit orders and materials
*Trained new employees on customer service, inventory management, and online orders.
*Assisted in additional departments as backup (bakery and general merchandise)
Ridgecrest Regional Hospital
Revenue Cycle Specialist 2020
*Knowledge of payer contracts and explanation of benefits, HIPAA
*Ensure all statements, calls, refunds, collections and communication is documented
*Assist department with denials, appeals and weekly reports
Medical Front Office & Technician Bryan Vision Associates 2018 – 2019
*Greeted patients through the check-in process, answering phones, scheduled appointments, and verified insurance information.
*Performed eye examinations, pretesting images and specialized testing.
*Delivered high-quality customer service in a fast-paced medical office setting.
*Assist physician with medication requests (eye drops) post surgery
Intake Specialist Amazing Care Home Health 2017 – 2018
*Analyzed physician orders and additional information required to complete pre-certifications and prior authorizations with insurance carriers for in-home healthcare services.
*Managing faxes, receiving incoming calls, confirming and scheduling appointments.
*Communicate directly with families and patients to determine their needs, medical history, physical and mental state and any special requirements.
Ophthalmology Billing Specialist Corneal Consultants of Colorado 2015 – 2016
*Verified insurance eligibility and processed authorizations for ophthalmology services.
*Processed payments, reconciled batches, and resolved billing discrepancies.
*Ensured accuracy in superbill reviews, EOB application, appeals and denials
*Assist physicians non-clinical triage, coordinated specialty referral requests
Customer Quality Specialist Apria Healthcare 2013 – 2015
*Processing durable medical equipment prescriptions,
*Handled customer inquiries via inbound and outbound calls, troubleshooting and explaining insurance out of pocket fees.
*Organizing and maintaining documents and files, conducted research and compiled data
*Coordinated with internal teams to ensure accurate and timely service delivery.
*Maintained detailed customer records, ensuring compliance with company policies.
Co-Owner Manger Cool Breeze Heating & Air 2009 - 2013
*Monitor and oversee project schedules to ensure deadlines are met, making adjustments and addressing delays, coordinate with subcontractors through project execution
*Handled bookkeeping and administrative tasks, handling customer inquiries and support
*Conduct quality checks remotely and in person reviewing photos and work performed
*Marketing: promoting products, connect with large companies and homeowners
Education & Certifications
Medical Assistant Certification Cambridge Medical College
Technical Skills
Property Management Software: AppFolio, zInspector
Microsoft Office Suite: Word, Excel, Outlook
Customer Relationship Management (CRM) Systems
Contact this candidate