Customer Service

Riverside, CA ***** 1-951-***-**** ************@*****.***

ANALIESE ROMO

EDUCATION

John W. North High School, Riverside, CA

High School Student (graduated)

(Will be attending college in August 2024)

PROFESSIONAL

SUMMARY

Enthusiastic and motivated individual passionate about customer service. Team player works

well both independently and within team settings to achieve goals. Skilled communicator and

problem solver committed to creating positive customer experiences. Customer Service

Representative bringing top-notch skills in oral and written communication, active listening

and analytical problem-solving skills. Enhances customer experiences by employing service-

oriented behaviors, understanding customer desires and providing customized solutions to

build loyalty. Organized and dependable candidate successful at managing multiple priorities

with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple

projects simultaneously with a high degree of accuracy. To seek and maintain full-time

position that offers professional challenges utilizing interpersonal skills, excellent time

management and problem-solving skills.

SKILLS

* Team Collaboration * Problem Resolution * Cleaning and Sanitizing

* Customer Support * Inventory Control * Quality Assurance

* Customer Service * Product Knowledge * Table Bussing

© Guest Services © Ride Set up * Cleaning Procedures

* Complex Problem- * Ride Operations

Solving * Waste Management

* Stock Replenishment

WORK HISTORY

CUSTOMER SERVICE ASSOCIATE 05/2023 to 09/2023

Johns Incredible Pizza Company, Moreno Valley, CA

* Helped large volume of customers every day with positive attitude and focus on customer

satisfaction.

* Actively listened to customers, handled concerns quickly and escalated major issues to

supervisor or certified trainer.

* Offered advice and assistance to customers, paying attention to special needs or wants.

© Operated rides to all ages customers.

* Stocked the back rooms with the necessary supplies and equipment.

* Cleaned rides, games, dining rooms etc, while cleaning dining rooms would pick up heavy

furniture such as chairs and tables.

* Bussed tables and made sure all dishes, and work area was cleaned.

Contact this candidate