Part-Time Assistant Manager

Mahek Ramchandani

Hayward, CA

510-***-**** ***************@*****.***

Summary

A dynamic and results-oriented professional with a unique blend of entrepreneurial spirit, creativity, and strong teamwork skills. Experienced in leading businesses, collaborating in diverse team environments, and engaging clients to drive exceptional outcomes. Adept at learning quickly, adapting to change, and delivering value across multiple sectors, including education, technology, and the arts.

Education

Bachelor of Science in Computer Science

St. Mary’s University, Hyderabad, Telangana – 2021

Professional Experience

Part-Time Assistant Manager

J.Crew November 2024 – Present

-Focused on customer relationship management, ensuring an excellent shopping experience that led to increased sales and customer loyalty.

-Supported the team by sharing strategies to enhance performance and foster a high-energy, positive atmosphere.

-Organized local events to build community engagement and promote the brand.

Teacher & Independent Contractor

Brightbee April 2024 – Present

-Collaborated with schools across the California Bay Area to tailor teaching methodologies to meet the unique needs of students.

-Applied behavior analysis strategies to foster student development and improve educational outcomes.

Test Operator

Quanta Jan 24’- April 24’

-Conducted functional, performance and stress test on servers/racks, monitors and components.

-Monitored and tested progress during testing cycles.

-Diagnosed failed servers.

-Test passed server racks and moved to HI-POT stations, with final stage in storage zone.

-Repeated failure transactions and sent to debug process.

Rack Production Quality Technician Team Lead (May 24’- September 24’)

- Conducted detailed inspections of server racks to ensure compliance with technical specifications.

-Performed quality checks on incoming components and supported in-process quality assurance.

-Prepared comprehensive quality reports and documented corrective actions.

-Collaborated with production teams to identify and resolve quality issues.

-Assisted in testing server racks for performance metrics and validation.

-Participated in continuous improvement initiatives to enhance product reliability.

Art Business Founder

Self-Owned 2023 – Present

-Relaunched an art business specializing in custom prints and designs.

-Expanded customer base through participation in the Oakland Farmers Market, cultivating recurring clients and strengthening the brand’s presence.

Connector for Art Clients

Freelance 2022

-Acted as a liaison between art clients and designers/developers, leveraging business analysis skills to align creative visions with project goals.

-Facilitated smooth communication and delivered projects that met both client expectations and design requirements.

Marketing & Operations Lead

La Cupula Restaurant February 2022 – September 2022

-Managed social media marketing efforts, achieving a 100% response rate and leading collaborations with luxury hotels to elevate brand presence.

-Directed event operations, handling negotiations and logistics to ensure seamless execution and alignment with the brand’s standards.

Junior Business Analyst

Kotak Bank Feb 22’ – Sep 22’

-Assisted in developing analysis workflow improvements to raise effectiveness by 10% and decrease errors by 15%.

-Engaged closely with partners to develop and expand reporting capabilities.

-Worked with client requirements to specify business plans and goals.

-Created test scripts under guidance of senior business analysts.

Project: Mobile Application Upgrade

Client: Golden Cloak Electronics

Duration: Jan '20- Mar '20

-Analyzed existing application for accelerating page loading time and troubleshooting the identified issues

-Coordinated with 5 web designers and conducted features testing to enhance the UI while keeping the essential components intact.

Operations Lead

Divisions Maintenance Group (Kentucky- Remote) April 2021 – Jan 2022

-Used web based software to capture exterior property specifications on customer facilities.

-Met target of several dozen properties over the day.

-The process included searching the location address within the software. Using aerial imagery to outline the elements of the property such as parking lot, islands, sidewalks etc. The tool then calculated square footage which was exported in the data warehouse.

Product Designer

April 2021-August 2021

-Developed and executed product strategies in collaboration with engineering and product teams, focusing on user empathy and meaningful value creation to delight customers with high-quality products.

-Leveraged qualitative and quantitative insights to identify design opportunities, ensuring seamless product experiences through robust design solutions and effective collaboration with cross-functional partners.

Luxury Baking Business Owner

Self-Owned Since 15 Years Old

-Launched and grew a luxury baking business, specializing in high-quality chocolates and cakes, with a consistent 70% profit margin.

-Built a loyal client base, ensuring repeat business and long-term relationships through exceptional product quality and customer service.

Skills

Technical Proficiency: SQL, Python, Linux, HTML, Networking, Server Hardware, JIRA, Software Testing

Creative Expertise: Art & Book Design, Marketing, Branding

Business Acumen: Client Management, Sales, Event Coordination

Core Strengths: Enthusiastic Team Player, Effective Communicator, Quick Learner, Organized Multi-tasker

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