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Customer Service Budget Analyst

Location:
Aberdeen, MD
Salary:
120000
Posted:
February 21, 2025

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Resume:

301-***-**** • **********.*****@*****.***

Barrington Brice

SUMMARY OF QUALIFICATIONS

Proficient in the use of various computer programs and applications including Microsoft Office Access, Outlook, Word, Excel, Vizio, SharePoint, and PowerPoint.

Dynamic, highly enthusiastic professional offering exceptional customer service and problem-solving skills.

A results-driven individual who thrives in both independent and collaborative Budget Formulations and Budget Estimates

Adaptable and at ease in high-stress and fast past environments requiring the ability to manage competing demands in Budgetary Policies & Programs

Excellent organizational, interpersonal, written, and oral communication skills, analysis, and critical thinking. EXPERIENCE

Budget Analyst Federal Protective Services (DHS) Remote (Washington DC) 2021-Present

-Budget Formulation, Execution, and Revenue Formulation

• Proficiently manage FPS' unique 100% reimbursable budget, utilizing the Federal Financial Management System (FFMS) to ensure accurate and efficient allocation of funds for critical programs and operations.

• Skillfully interpret and apply Executive orders, OMB guidelines, and policies, aligning budget planning with government regulations and directives to maintain compliance and fiscal responsibility.

• Develop highly effective proposed appropriation language and conduct meticulous long- range revenue forecasting using FFMS, enabling proactive financial planning and resource allocation to support FPS' mission.

• Present FPS Revenue with compelling justifications for requested funds, leveraging the capabilities of FFMS to provide comprehensive insights into the impact and significance of specific budgetary allocations.

-Budget Coordination and Allotment Management

• Provide expert advice to senior management on the intricacies of the Federal budget process, leveraging FFMS capabilities to streamline decision-making and optimize resource allocation for FPS' priorities.

• Conduct thorough analyses of legislative changes and their potential effects on FPS budget planning, using FFMS as a powerful tool to assess and adapt to dynamic budgetary requirements.

• Demonstrate proficiency in Microsoft Access to effectively manage and oversee the allotment tool and process within FPS, ensuring accurate and timely processing of daily allotments for nearly two consecutive years.

• Develop comprehensive and well-documented guidelines for the allotment process, optimizing efficiency and accuracy while leveraging FFMS and Microsoft Access for seamless financial management. Through expert management and oversight, the employee has established best practices, fostering a highly capable team and ensuring seamless operations in budget execution.

• Exhibit strong leadership skills by effectively teaching and guiding other team members in processing allotments using FFMS and Microsoft Access, ensuring continuity and operational excellence in the employee's absence.

• Manage FPS Billing Process and Financial Policies: Ensuring accurate revenue tracking and adherence to financial policies, I provide the regions I oversee with transparent and reliable financial data. This empowers them to make sound decisions and exercise fiscal responsibility effectively.

• Analyze Financial Data and Develop Revenue Action Recommendations: By conducting thorough financial analyses, I identify trends and opportunities for revenue enhancement and cost optimization. Through data-driven recommendations, I enable the regions to strategize and prioritize their financial initiatives for optimal outcomes.

• Support Formulation, Enactment, and Execution of FPS Revenue Process: My involvement in the entire revenue process facilitates seamless financial planning and execution for the regions. By collaborating with key stakeholders, I help align regional priorities with FPS' mission.

• Demonstrate Expertise in Revenue, Budgeting, and Finance Principles: As a Budget Analyst with broad supervisory controls, I provide effective guidance and support to the regions. My clear communication of complex financial information empowers regional leaders to make informed decisions that align with FPS' goals and benefit their specific regions. June 2019 – February 2021 GAMA-1 Technologies Greenbelt, MD Program Support/Business Development Specialist

Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures

Comprehensive knowledge in the use of automated information systems for reporting or analysis of financial data to higher-level managers (including Microsoft Office, Financial Management Systems)

Monitor budget costs and develop recommendations for executive leadership to assess

Responsible for converting deliverable financial data and generating reports within government implemented management tool, iSite

Creating/Maintaining the business development database to provide efficiency in bid performance and organize company documents/information

Directly supporting the COO, VP of Operations, and Director of Operations/Business Development in data collection, assessment, and bid responses as the company pursues contract opportunities

Takes responsibility and initiative, sets and meets priorities, follows through on commitments, safeguards information, and organizes and uses time and resources to achieve desired results

Organizing, attending, and participating in all stakeholder meetings

Researching certification details/requirements that the team has an interest in and providing reports showcasing the benefit of procurement

Assist in assembling past performance tables/documents used for contract bids as needed April 2018 – May 2019 NTT DATA Bethesda, MD

Project Coordinator

Interpreted and applied company procedures and policies relative to administrative actions in the functions of budget, procurement, personnel reports, record management, and clerical support.

Prepared individual and team correspondence regarding administrative or financial updates, interests, or concerns

Compiled and maintain statistical data for various recurring and non-recurring reports for financial, operational, and administrative matters.

Researched files and contacted appropriate personnel to update and maintain databases/reports.

Managed a team of two staff members assigned to the digitization and migration projects

Develop a Standard Operations Procedure for filing associated with the digitization project

Organized and maintained physical/virtual office files according to the company filing SOP December 2017 – March 2018 Presidio Fulton, MD

Expense Processing Specialist

Supported the CFO in expense analysis, budgeting, and database maintenance

Processed a high volume of expense reports, 150+, every week in detailed accordance with Presidio’s Travel and Entertainment Policy

Provided an exceptional level of customer service to internal stakeholders

Maintained and provided input on current and future reporting innovations.

Maintained a high level of collaborative productivity with the fellow processing specialists

Excellent communication skills to properly and effectively present the proper and precise information January 2017 – May 2017 Organization for International Investment Washington, DC Public Policy Intern

Research and summarize new foreign direct investment (FDI) projects that stimulate the US economy

Create info-graphics with Adobe Photoshop and Illustrator

Managed the distribution of the annual report to the legislators, data tracking with the central registry, and collected data from various organizations

June 2016 – August 2016 Center for Information Technologies Washington, DC Pathway Program: Network Intern

Create, maintained, and improved sustainable wireless networks throughout the NIH campus

Primarily responsible for the programming, installation, and maintenance of Cisco wireless hardware

Support the IT Team with technology-related tickets such as WAPS, WIFI connectivity issues, Cisco IP phone configuration, and network issues for the NIH campus EDUCATION

2013 - 2017 University of Maryland College Park, MD Major: Bachelor of Science in Economics

Minor: Public Policy (Leadership)

2021-2023 University of Maryland College Park MD

Major: Masters of Science in Financial Management



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