Business Analyst Senior
Resume:
DATTASAI. G
(Sr. Business/System Analyst)
Phone- 484-***-****
Email: ************@*****.***
PROFILE SUMMARY
• Over 8+ years of experience as a Senior Business Analyst, specializing in data analysis, process optimization, and bank payment systems integration, with a strong focus on improving transaction workflows, ensuring compliance, and enhancing payment processing efficiency across retail and financial sectors.
• Extensive experience of full life cycle projects, systems integration and Interfacing with Multiple Banking Systems and Payment Networks.
• AWS Certified Solutions Architect with expertise in utilizing AWS cloud services (EC2, S3, RDS) to design scalable solutions, optimize business processes, and enhance system performance.
• Extensive experience in mapping SWIFT and ISO format.
• In depth knowledge on payment types and collections
• Extensive knowledge in Capital Market domain - primarily about Equities, Bonds, Futures, Corporate Actions
• Strong knowledge of Trade Lifecycle, Settlements, Corporate Actions
• Good exposure of market data instruments across Equities/FX/Futures/Options
• Seasoned in Agile, Scrum, and Waterfall Software Development Life Cycle Methodologies with more than experience in managing, supporting, and integrating enterprise solutions. User stories, Process Flows prototyping using MS Visio
• In-depth understanding and knowledge of adopting scrum practices
• Experienced in gathering user requirements, analysing and preparing Project Deliverables such as Project Charter, Communications Matrix, Business Requirement and Functional System Design, Change Control, and Process Improvement
• Experienced in Project Life Cycle, SDLC, Mock-ups/Prototypes, JAD Sessions, Use Cases, and UML
• Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Functional Requirement Document (FRD) across the deliverables of a project. Use-Cases, training manuals, and other documented artefacts
• Involved in Functional, User-acceptance Testing and Defect tracking and successfully fixed errors working with team members
• Extensive experience in interaction with business user, understanding their requirement and delivering reports and other permission related solutions on time Documented the objectives, constraints and scope of the system
• Performed Gap Analysis for new functionality requirements along with impact analysis, as well as prioritized them based on actual business needs so as to align them with the product release roadmap
• Maintained the Scope and Requirements Traceability Matrix (S&RTM) across the deliverables of a project and manage Scope Creep
• Validate, verify, and account for all the deliverables of software development projects
• Involved in review of Test Plans, Test Cases with the QA team to verify implementation of new features and enhancements
• Extensive knowledge of all phases of the software development life cycle (SDLC)
• Proficient in using UML in behavioural, structural and architectural modelling - in creating Use Case, State, Activity, Class and Sequence diagrams using MS Visio.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT)
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
• Worked on resource planning, release management, building high level estimates, and scope & risk assessment.
• Strong team building and conflict resolving abilities with excellent communication skills. Ability to establish effective and clear communication with team members, managers and internal/external stakeholders.
• Self-motivated and proven ability to learn new skills (business or technical) expeditiously.
• Team player with excellent interpersonal, communication, and presentation skills with the capability of adapting to new and fast-changing technologies and requirements. Experience in working with large and diverse teams to generate enthusiasm yet highly functional environments to produce high quality deliverables. Contributed to effective business process management for development of projects.
• Expert level skills in MS Office products like MS Word, MS Excel, MS PowerPoint, MS Access, MS Excel and MS Project,Proven ability to work under pressure, develop metrics to prioritise functions and meet deadlines.
• Worked extensively on performing ‘AS IS’ and ‘To BE’ analysis, GAP analysis and drafted Project Analysis documentations, Developed training materials and trained users on newly developed and existing applications.
• Decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs. PROFICIENCY IN
• Requirements Gathering, Requirements elicitation, requirement documenting
• Use-Case Modelling.
• Preparation of FSD.
• Proper Client Interaction.
Manual testing and functional test
• Experience on SDLC
• Quality assurance
PROFESSIONAL SUMMARY
• Sr. Business Analyst at Lowe's June 2023 – Till Date
• Sr. Business analyst at IBM India Nov 2017– dec 2021
• Business Analyst at LIVA IT Services Pvt. Ltd May 2016-May 2017 IT SKILLS
Microsoft Tools : Microsoft Word, Visio, Excel, Access, and PowerPoint Languages : C, C++, SQL, UML
BI Tools : SAP BI,
Reporting Tools : SAP BO 4.0,
Architect Tools : Enterprise Architect
CAREER SCAN
Client: Lowe’s, Charlotte, NC June2023- Till Date
Role: Sr. Business Analyst
Responsibilities
• Finding gaps between current and future business and documented the requirements
• Implemented RPA solutions (UiPath Power Automate) to streamline, Workflows, reducing manual effort and improving efficiency
• Triaging open issues with business and product vendors to help identify the impact and resolution promptly.
• Led enhancements and integration for ERP (SAP), CRM (Salesforce) and Supply Chain systems, ensuring seamless functionality.
• Worked on upgrade projects of DLF implementation.
• Managed Sprints, User Stories, and backlog refinement using JIRA and Confluence ensuring prompt project execution
• Strong diagram & documentation skills, adherence to quality standards Led process automation initiatives using SQL, Python, and RPA tools, cutting manual efforts by 30%. Managed the migration from legacy ERP to SAP S/4HANA, streamlining supply chain operations and reducing processing time by 25%.
• Partnered with key business units (IT, Finance, Marketing) to align project goals with business strategy.
• Acted as Scrum Master in Agile teams, easing sprint planning, stand-ups, and retrospectives to ensure project timelines were met.
• Developed user stories and acceptance criteria in JIRA and Confluence, ensuring alignment between business and technical teams.
• Led the implementation of RFID-based inventory tracking across Lowe’s stores, reducing stock discrepancies by 20%.
• Managed digital transformation projects aimed at improving Lowe’s e-commerce and omnichannel customer experience.
• Utilized RESTful APIs to integrate third-party software with internal systems, improving workflow automation and data consistency across platforms.
• Built custom dashboards and reports in Tableau, enhancing the visualization of key business metrics like sales trends, customer behavior, and inventory turnover.
• Utilized RESTful APIs to integrate third-party software with internal systems, improving workflow automation and data consistency across platforms.
• Performed advanced data analytics using R/Python to develop predictive models for demand forecasting and inventory optimization, reducing stock- outs by 15%.
• Worked with DevOps teams to automate deployment pipelines using Jenkins, ensuring rapid and seamless delivery of software updates and patches. Client: IBM India May 2017-Dec 2021
Role : Sr. Business Analyst
Responsibilities
• Interacting with internal clients and their business units to gain detailed understanding of their business processes.
• Gather business and user requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, user cases, scenarios, business analysis and workflow analysis and translate them into FSD.
• Prepare Functional specific documents according to standard templates.
• Find and analyze problem areas and propose alternate solutions for process improvement.
• Coordinate in project management activities.
• Working closely with vendors/developers, end users to ensure technical compatibility and user satisfaction.
• Performed Gap Analysis of Business Rules and Requirements
• Represented those Stakeholder’s interests to designers, programmers, and other team members.
• An Implementation of systems related to IRD, EQD & FX products.
• Helped develop Test Plans and created Test Cases based on the BRDs, FRDs, test cases etc.
• Supported development of test cases for Integration testing.
• Conduct brainstorming sessions with QA and Development team.
• Market analysis in respect to the application
• Liaising with regulators, compliance and AML teams for updated details and measures to take while enhancing the existing software’s.
• Complying with the SEBI Guidelines, Governance and Standards
• Supported QA Process and QA documentation management.
• Developed System testing plan for the application and provided guidance to the testing team.
• Created UAT plans and procedures. Documented inconsistencies and resolved issues.
• Helped writing test scripts and cases. Evaluate test case coverage; analyze defects, determined if the success criterion has been met.
• Effectively involved with the training team to help develop end user training material. Projects Handled
• Siebel CRM - Enhancement
• Pivotal CRM - Development
• DEBOS - Enhancement
• Omnyses - Enhancement
• MFI - Development
• Sap BW/BO – Enhancement
Client: LIVE IT Services Pvt.Ltd May 2016- May 2017 Role: Business analyst
Responsibilities
• Worked with experts in financial markets to draft functional specs and interacted with architect teams to implement project requirements.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM)
• Interacting with various business stake holders to gather requirements for enhancing capital markets trade platforms.
• Documented AS-IS and To-BE processes and worked closely on identification of gaps, definition of customization needs
Worked with SME’s, to define capital markets trading business process requirements, documented them in Business Requirement Document (BRD) and performed Business Process Re-engineering.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and created Business process model.
• Facilitated JRP sessions between technical and regulatory teams for meeting requirements as well as solving problems.
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and model-led Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Involved in creation and execution of manual test cases and the Test Results.
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing and functional testing, according to the application complexity and test requirements.
• Liaised with Technical team for New Functional Requirements
• Conduct brainstorming sessions with developers and lead QA analysts
• Conduct one to one interview with implementation managers, product managers and sales teams to gather requirements, Coordinate with the risk team on requirements for conceptualizing and analyzing need of the business
• Responsible for requirements elicitation and analysis, generating workflow process and necessary documents for the project
• Defined Business processes, analyzed and documented requirements, identified gaps and evaluated change requests
• Managed project templates, Use case templates and traceability matrices
• Responsible for creating numerous Workflow diagrams and business processes
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements. Projects Handled
• Insta Trade – Implementation
• Online platform (Manage & Purchase MF, DP account, Bonds, IPOs) - Implementation
• MS CRM - Enhancement
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