Ux Designer Product Manager

Hazem Alhabbal

UXUI Designer

*************@*****.*** www.hazemalhabbal.com +619-***-**** San Diego, CA, 92126 Professional Summery

UI/UX designer and product manager with 12 years of experience delivering web and mobile digital products. Skilled in leading cross-funcOonal teams through the full product lifecycle, from requirements gathering to deployment. Proven experOse in e-commerce and self-service plaRorms, reducing fricOon, and improving customer saOsfacOon. I excel at managing business- criOcal projects and aligning them with strategic goals to drive user engagement and enhance customer experience.

Work Experience

UI Designer & Tech Consultant HaflaF Riyadh, KSA 2024

• Collaborate with business stakeholders to gather and process informaOon, developing clear and acOonable briefs to guide the product design process.

• Lead user research iniOaOves to create human-centered, end-to-end user experiences that aligned with both user needs and business goals.

• Develop comprehensive user flow diagrams and low-fidelity wireframes to conceptualize app funcOonaliOes.

• Design a bilingual high-fidelity app screens and connected them through advanced prototypes, uOlizing variables and condiOonal statements to simulate dynamic user interacOons and scenarios.

• Ensure seamless transiOons between design phases, from iniOal concepts to fully interacOve prototypes, to deliver a well-rounded and user-focused product. UI/UX Designer Panda Voiceover Dubai, UAE 2021 – Recent

• Lead the product lifecycle from ideaOon to launch, collaboraOng with cross-funcOonal teams including UX, technology, and key stakeholders to define business and funcOonal requirements.

• Develop a scalable design system to ensure a consistent, reusable, and efficient framework for building user interfaces, reducing errors and allowing for the evoluOon of design standards.

• Design hi-fi wireframes, responsive web screens, and UI prototypes for criOcal order flows and registraOon processes for both clients and voiceover talent.

• Serve as the primary customer advocate during user acceptance tesOng, ensuring all enhancements meet business requirements and contribute to a 90% reducOon in customer support calls.

• Manage UI/UX tasks in an agile environment, tesOng new implementaOons alongside web development teams to ensure quality.

• Integrate front-end user interacOons with back-end dashboard analyOcs, enabling management to effecOvely leverage data for informed decision-making. Account Manager Panda Voiceover Dubai, UAE 2017 – 2021

• Bring in +400 new client accounts through strategic markeOng and personalized client engagement, maintaining an over 85% retenOon rate, resulOng in a 60% increase in annual revenue

• Train the internal operaOons team on Agile methodologies, resulOng in a 60% improvement in task compleOon Omes and a 30% increase in overall workflow efficiency

• Achieve +300,000 USD in annual sales

• Represent the company in Dubai Startup Step Conference leading it to win as the best startup over 400 compeOtors

Branding & Startup Building Panda Voiceover Dubai, UAE 2015 – 2017

• Develop the brand idenOty, define brand values, and turn a vision into a concept through

• Design ideaOon and strategy, creaOng user stories and journey maps, creaOng design mockup

• Establish the legal framework and built a cohesive team

• Design and validate the business's minimum viable product (MVP) InnovaFve Media MarkeFng Manager Jeddah, KSA 2012 – 2015

• Lead the digital markeOng campaigns: direct SEO, SEM, and social media markeOng iniOaOves, driving online engagement and conversion rates.

• Market analysis and insights: Conduct comprehensive market research to uncover industry trends and compeOtor strategies, delivering acOonable insights for client campaigns.

• Content creaOon and management: Crai and manage social media content for diverse clients, enhancing brand presence and audience interacOon.

Skills

Project Management: Manage overseas markeOng and engineering developer teams using agile soiware such as Jira, NoOon.so, Asana, and Trello

Tech Skills: Advanced knowledge in HTML and CSS, with experOse in creaOng and understanding responsive layouts. Strong understanding of APIs and their integraOon into front-end designs Research: User Interviews, User TesOng, InformaOon Architecture, Journey Mapping, A/B TesOng, CompeOtor Analysis, Design Strategy

Visual Design: Poster design, Branding, Typography, Book Design, Web design, and presentaOon CommunicaFon: I am a trainer in presentaOon and public speaking skills for both academic and private sector

Problem-Solving: Navigated criOcal decisions frequently in a startup environment with a limited budget, demonstraOng strong problem-solving capabiliOes EmoFonal Intelligence: AcOvely listen to understand others, fostering strong interpersonal relaOonships and effecOve communicaOon

Achievements

Best startup winner Step Up Conference Dubai, UAE 2020 My presentaOon and story telling skills led PandaVoiceover to win as the best startup in Step Conference Dubai. Outperformed 400 compeOtors and won as the best startup Alexa AI Training Amazon France 2021 and 2023

• Move a startup from a concept into gemng project with internaOonal clients

• Spend over 280 hours encompassing quality monitoring for Alexa TTS recordings

• Achieve an average score of 6.27/7 in The Text to Speech (TTS) training EducaFon

American University Of Sharjah (AUS) Sharjah, UAE 2008 and 2012 Bachelor degree in Design Management from the college of architecture and design CerFficates

TheDesignship.com 2023 and 2024 Coursera.org 2021 The ulOmate Figma & UI masterclass Google UX design professional cerOficate PracOcal user research & strategy

UX/UI masterclass design course

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