Administrative Assistant Service Representative
Resume:
Jaquie Jelletich
Henry, VA. *4102
Phone: 661-***-**** Email: **********@*****.***
A high energy, multifaceted, professional that enjoys working with others in a fast paced environment. A self-starter with experience, knowledge and exceptional people skills.
Circle K Stores (Oct 2023-Dec 2024)
Customer Service Representative
●Greet customers and make purchase suggestions
●Stock shelves with product from truck deliveries
●Provide a clean and sanitary environment
●Operate Cash register and make daily cash drops
●Monitor gas levels and the overall appearance of the store, inside and out
Jan Marie Doughty, CPA (2022-2023)
Administrative assistant to CPA
●Greet all visitors and customers
●Answer and direct all incoming calls to appropriate personnel or take a detailed message
●Receive and sort through the post (mail).
●Schedule appointments
●Process documents, scan and file
●Research and assist CPA with client files
●Monitor office, and breakroom supplies and reorder accordingly
SeaScape Motel and Apartments (2021-2022)
Front Desk
●Answer phones and assist guests with reservations and room blocks
●Assign dirty rooms to housekeeping staff
●Assist guests with directions and reservations.
●Maintain overall cleanliness of property while on duty
●Maintain laundry for property
All Guard Shutters (2019-2021)
Office Manager
●Manage employee schedules, appointments and dispatch
●Provide support for the General Manager and employees
●File and organize office paperwork, billing and permits
●Inventory shop product, purchase inventory items.
U.S Horizon (2016- 2019)
Reception and Office Support
● Greet all visitors and customers
● Answer and direct all incoming calls to appropriate personnel or department
● Provide backup support to accounting department
● Receive and post customer payments daily
● Monitor all active accounts and send reminders to past due customers
● Provide backup support to sales staff as needed by monitoring orders and entering them into the system accordingly
● Research and assist in finding alternative products when stock is on backorder
●Monitor stock and advise sales representatives of any issues they need to be aware of regarding inventory
Princess Cruises (2014- 2016)
Trade Sales Agent/Telecommuter
●Provide exceptional service to guests and travel consultants
●Answer phones in fast passed call center from home or in office as needed
●Monitor bookings to ensure accurate completion of transaction
●Provide knowledgeable, accurate information to guests and travel consultants
●Manage and maneuver through multiple databases quickly
●Generate quotes and invoices
●Conduct extensive research for swift problem resolution
Extended Stay America (2011- 2014)
Manager 2013-2014
●Ensure successful management to adherence of budget
●Weekly scheduling and payroll
●Recruit, process, train any new associates in accordance with company policies
●Provide, follow and advise staff of all current state and federal laws
●Schedule employee reviews, coaching, or counseling.
●Manage daily property needs such as maintenance, work orders, cleanliness and appearance
●Adhere to all licensing laws and required inspection of Fire Suppression, Boiler, and Elevator systems
●Monitor, record and order weekly inventory
●Forecast product usage according to occupancy trends.
●Balance a monthly budget between Housekeeping, Maintenance and the Front Office
●Oversee proper cash handling procedures and execute daily bank deposits
Contact this candidate